Hilton Lexington/Downtown

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Lexington/Downtown

Lobby
Indoor pool, open 5:00 AM to midnight, pool loungers
Bar (on property)
Front of property
Egyptian cotton sheets, premium bedding, Select Comfort beds

Reviews

8.4 out of 10

Very good

Popular amenities

  • Restaurant
  • Breakfast available
  • Pool
  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Parking available
    Parking available

Explore the area

Map
369 West Vine Street, Lexington, KY, 40507
  • Lexington Convention Center
    2 min walk
  • Lexington Opera House
    3 min walk
  • Rupp Arena
    5 min walk
  • Lexington, KY (LEX-Blue Grass)
    12 min drive

Room options

Executive Room, 1 King Bed, View, Executive Level

  • 33.1 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 33.1 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Executive Level

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Executive Level

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed (1 King Bed)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • 65 sq m
  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed, Jetted Tub

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed (Parlor)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Lexington/Downtown

Hotel with 2 restaurants, steps from Lexington Opera House
2 restaurants, an indoor pool and a fitness centre are available at this hotel. An airport shuttle is free. Additionally, a bar/lounge, a conference centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Hilton Lexington/Downtown offers 366 accommodations with MP3 docking stations and a safe. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 40-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include designer toiletries and hairdryers.

This Lexington hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Lexington/Downtown. During your stay, you're just a quick walk from Rupp Arena. A free round-trip airport shuttle, 2 restaurants and an indoor pool are available.
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Full breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Lexington Opera House and 5 minutes on foot from Rupp Arena
  • Free airport shuttle service
Hilton Lexington/Downtown offers its guests an indoor pool and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge.

Event space at this hotel measures 18651 square feet (1733 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Lexington/Downtown. A roundtrip airport shuttle is free during limited hours. Parking is available for a fee. A complete renovation of Hilton Lexington/Downtown was completed in July 2020.

Smoking is allowed in designated areas at this 3.5-star Lexington hotel.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11:00 AM.
Triangle Grille – This restaurant serves breakfast and lunch.
BBM – This restaurant only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Crossroads Cafe – This café only serves light fare. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night); wired internet (surcharge)

Parking and transport

  • Free return airport shuttle from 5:00 AM to midnight
  • Covered parking on site (USD 15 per day; includes in/out privileges)
  • Covered valet parking on site (USD 22 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 10 to 20 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • BBM
  • Crossroads Cafe
  • Triangle Grille

Family friendly

  • Grocery/convenience store
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 17 meeting rooms
  • Computer station
  • Conference centre (18,651 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 17 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1982
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 26 July 2024 to 31 October 2024 (completion date subject to change). The following areas are affected:
  • Lift
  • Exterior
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 20 per person
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per night (rates may vary)
  • Covered self-parking fee: USD 15 per day (in/out privileges)
  • Valet parking fee: USD 22 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 5:00 AM to midnight
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Lexington/Downtown
Hilton Lexington/Downtown Hotel
Hilton Lexington/Downtown Hotel Lexington
Hilton Lexington/Downtown Lexington
Lexington/Downtown Hilton
Hilton Hotels Lexington
Hilton Lexington Downtown Hotel Lexington
Hilton Lexington Lexington
Hilton Lexington/Downtown Hotel
Hilton Lexington/Downtown Lexington
Hilton Lexington/Downtown Hotel Lexington

Hilton Lexington/Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 521 out of 1000 reviews" "
Rating 8 - Good. 231 out of 1000 reviews" "
Rating 6 - Okay. 137 out of 1000 reviews" "
Rating 4 - Poor. 77 out of 1000 reviews" "
Rating 2 - Terrible. 34 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Laura

Travelled with family
Good location. Lots of food options close by. Clean, large room. Quiet. Attached parking garage. Small bathroom. Mattress a bit hard.
Stayed 1 night in Aug 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Property conditions & facilities
We were able to ship some packages there and staff was all amazing storing them and helping us with them.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Amenities
Great stay!
Stayed 2 nights in Aug 2024

10/10 Excellent

Adrian

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and a good location, but there was constant work being done on the elevators during my stay.
Stayed 4 nights in Jul 2024

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Stinky room
We’re traveling a long distance so decided to stop at the Hilton for the night to get some sleep. We got in around midnight. Check in wasn’t the best experience. We received our keys and went up to our room and for some reason the room smelled like BO, so I called the operator and was told to return the keys. So we went back to the front desk where the receptionist seemed kind of rude. No apologies whatsoever. She did give us a new room which was better. The room was alright but nothing special. I will not be staying at a Hilton property again.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Room and hotel were very nice, but the AC was set to 60 and the room never cooled enough to be comfortable. Sat in the lobby where it was freezing to cool off. Toilet seat was loose in our room and needed a new shower head because there was zero water pressure and lime scale on the jets.
Stayed 1 night in Aug 2024

8/10 Good

Jacqueline

Stayed 1 night in Aug 2024

6/10 Okay

Rebecca

Business traveller
Liked: Cleanliness, staff & service, room comfort
Room was loud, but nice
The room itself was very nice, but it was SO loud. I could hear every word my neighbors were saying, and they talked and laughed long into the night, so I got very little sleep. It also woke me up whenever they used their bathroom, as it was quite loud in my room. I also got what I assume is a wake-up call at about 6:40 in the morning that I did NOT order. That was distressing. When I picked up, it continued ringing so it seemed like an automated call. The shower pressure was pretty low. Other than that, the rooms were nice and comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Gina

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel for the venue that we were going to, which was right next-door. Convenient.
Stayed 1 night in Jul 2024

10/10 Excellent

Sarah

Stayed 2 nights in Jul 2024

10/10 Excellent

Kris

Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was across the street from Rupp Arena, which was very convenient. The sheets were very clean as was the bathroom. However, the room smelled very musty, like a damp basement. It was rather overwhelming. It was room 1125.
Stayed 1 night in Aug 2024

10/10 Excellent

Daryl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Alicia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mold
The rooms we had had a terrible mold/disinfect smell. We asked to change rooms. They did accommodate however the smell was the same. The manager appeared to be nose blind. From the hallway to the room you could clearly smell the difference. Because I’m highly allergic to mold I was sick the entire stay. Didn’t get better until several days after we left. We would have moved hotels but there wasn’t a room available in a 25 mile radius due to a national cheerleading competition An effort was made but it didn’t change the smell. Hilton used to stand for quality but it is no better than a low rate run of the mill motel. Very disappointed
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jaclyn, south bend

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

4/10 Poor

Christa

Business traveller
Beware- front desk attendant is rude and not helpful. Makes you feel unwelcome
Stayed 4 nights in Jul 2024

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located .
Stayed 1 night in Jul 2024

8/10 Good

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
July TBT tournament stay
I was in town for the TBT tournament. My stay started out bad due to the Microsoft outage. After 3 hours of waiting, I was able to check into my room. There was a lot of renovations going on the main level so it was noisy. They got rid of the escalator for steps and they had two elevators down. The rest of the stay was great. Had great weather for my stay. I ate at hotel restaurant for breakfast. They had a great spread for their buffet. It was my first stay at this hotel since 2019 so they have had a few renovations since. Look like my room had new furniture.
Stayed 3 nights in Jul 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids didn’t like that this was the only hotel we have ever stayed in that didn’t offer breakfast in the morning.
Stayed 2 nights in Jul 2024

8/10 Good

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was pretty up to par aside from the comforter on both queen beds in my most recent stay. I was horrified to find that they were both disgustingly brown underneath in what seemed to be a large accumulation of body grime stain. It was pretty bad. Took photos. Aside from that, the stay was as expected. My son and I have a tradition of staying in Hilton hotels. He loves the experience and it’s become one of sentimental value between us.
Stayed 2 nights in Jul 2024

8/10 Good

Amanda

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and helpful
Stayed 2 nights in Jul 2024

6/10 Okay

Kailey

Stayed 1 night in Jul 2024

10/10 Excellent

George

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was perfect for my conference at the Central Bank Center. The room had a great view and was very spacious and clean. It was very quiet on the floor at all times. The desk help were very knowledgeable and cooperative. Check-in was very congested, and the staff was more than equal to the task. I would recommend this hotel to anyone and intend to use it on my next trip to Lexington.
Stayed 2 nights in Jul 2024