Holiday Inn Express & Suites Richmond by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Richmond by IHG

Exterior
Exterior
Exterior
Flat-screen TV, pay films
Suite, 1 Bedroom (1 King, 1 Queen) | Premium bedding, desk, laptop workspace, blackout curtains

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
1990 Colby Taylor Dr, Richmond, KY, 40475
  • Richmond Centre Mall
    ‪8 min walk‬
  • EKU Center for the Arts
    ‪3 min drive‬
  • Eastern Kentucky University
    ‪4 min drive‬
  • Lexington, KY (LEX-Blue Grass)
    ‪41 min drive‬

Room options

Suite, 1 Bedroom, Accessible Bathtub

  • 37 sq m
  • Sleeps 6
  • 1 King Bed

Suite, Accessible Bathtub

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible Bathtub (Comm, Roll Shwr)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible Bathtub

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom (1 King, 1 Queen)

  • 37 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Holiday Inn Express & Suites Richmond by IHG

Hotel in Richmond with free breakfast and 24-hour fitness centre
An indoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Holiday Inn Express & Suites Richmond by IHG offers 58 air-conditioned accommodations with free newspapers and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Richmond by IHG. During your stay, you're just a quick walk from Richmond Centre Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 8 minutes on foot from Richmond Centre Mall and a 3-minute drive from Richmond Peddler's Mall
Holiday Inn Express & Suites Richmond by IHG offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available. Event space at this hotel measures 775 square feet (72 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express & Suites Richmond by IHG. Free self parking is available.

This Richmond hotel is smoke free.

Guests are served a free buffet breakfast.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 775 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (91 centimetre high)
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Richmond
Holiday Inn Express Richmond
Richmond Holiday Inn Express
Holiday Inn Express Richmond Hotel
Holiday Inn Richmond
Holiday Inn Express Richmond Hotel Richmond

Holiday Inn Express & Suites Richmond by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 559 out of 842 reviews
Rating 8 - Good. 198 out of 842 reviews
Rating 6 - Okay. 45 out of 842 reviews
Rating 4 - Poor. 24 out of 842 reviews
Rating 2 - Terrible. 16 out of 842 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gina

Stayed 1 night in Nov 2024

10/10 Excellent

Beth

Stayed 1 night in Nov 2024

10/10 Excellent

Hannah

Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well maintained property. So glad to find a pet free place to stay. Good breakfast
Stayed 3 nights in Dec 2024

10/10 Excellent

Kellie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable 2 night stay
The hotel was clean and the beds comfortable. Check in was a breeze. Breakfast was good and plentiful. Good location
Stayed 2 nights in Dec 2024

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Comfortable bed. Average breakfast. Would have liked stronger coffee.
Stayed 1 night in Dec 2024

10/10 Excellent

Alex

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good, clean, big room. Good place for stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Ed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable and easily accessible from the I75.
Stayed 1 night in Nov 2024

6/10 Okay

Sandra

Stayed 1 night in Nov 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Nov 2024

8/10 Good

G

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Our stay was for one evening passing through on our way home to Canada from Florida. Hotel was very clean and quiet. The bed was very comfortable and bathrooms clean and modern. The staff was friendly and welcoming, and it was nice to have coffee and tea available when we arrived. I didn’t give 5 stars only because we had a room on the main floor and kept the curtains closed due to facing out to the pool and a walkway. Also our refrigerator kept making a loud humming noise. But these are very minor and just room related. We would definitely stay at this hotel again.
Stayed 1 night in Nov 2024

10/10 Excellent

Chatese, Freeport

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Leo

Liked: Cleanliness
Ok overall
Stayed 1 night in Nov 2024

10/10 Excellent

Suzelle, Gilberts

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve been staying at this property since our son started at EKU every family weekend, every pickup/drop off that required a stay this was our first choice. The staff is friendly and accommodating! The area is quiet and convenient to the university! We have one more visit when our son graduates in May!
Stayed 2 nights in Nov 2024

10/10 Excellent

Richard

Excellent!
Stayed 2 nights in Nov 2024

2/10 Terrible

David

Stayed 1 night in Oct 2024

10/10 Excellent

Jo Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Carolyn

Very pleasant stay.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Christie

Stayed 1 night in Oct 2024

10/10 Excellent

Brook

Stayed 1 night in Sep 2024

6/10 Okay

Greg

Travelled with family
Liked: Staff & service
Expensive for the rooms
Stayed 1 night in Sep 2024

10/10 Excellent

Phillip

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Odessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and well kept. We checked out Sunday but had requested a late check out. We were denied the late check out. We were disappointed.
Stayed 1 night in Sep 2024