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Mercure Lille Centre Grand Place

4.0 star property

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Sports facility
Exterior
Exterior
Junior Suite, 1 Double Bed with Sofa bed | Down duvets, in-room safe, desk, blackout curtains
Down duvets, in-room safe, desk, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
2 Boulevard Carnot, Lille, Nord, 59000
  • Lille Grand Square
    ‪3 min walk‬
  • Euralille
    ‪7 min walk‬
  • Lille Grand Palais
    ‪17 min walk‬
  • Lille (LIL-Lesquin)
    ‪19 min drive‬

Room options

View all photos for Classic Room, 1 Single Bed

Down duvets, in-room safe, desk, blackout curtains

Classic Room, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed

View all photos for Privilege, Double Room, 1 Double Bed

Down duvets, in-room safe, desk, blackout curtains

Privilege, Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | Down duvets, in-room safe, desk, blackout curtains

Classic Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds | Down duvets, in-room safe, desk, blackout curtains

Classic Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 Double Bed with Sofa bed

Down duvets, in-room safe, desk, blackout curtains

Junior Suite, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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View from property

Hotel Carlton

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, (889)
The price is €219
for 1 room
includes taxes & fees
19 Apr - 20 Apr
Hotel Carlton

About this property

Mercure Lille Centre Grand Place

Eco-certified hotel with 24-hour front desk and bar/lounge
This smoke-free hotel features a bar/lounge, a meeting room and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, a computer station and free newspapers are on-site. Housekeeping is available on request.
Mercure Lille Centre Grand Place offers 101 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down duvets. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers.

This Lille hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Mercure Lille Centre Grand Place. During your stay, you're just a quick walk from Chambre de Commerce. Free WiFi in public areas, a bar and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a meeting room
  • Just a 3-minute drive from Lille Grand Palais and 9 minutes from Pierre Mauroy Stadium
  • Pets welcome for a fee
As a guest of Mercure Lille Centre Grand Place, you'll find multilingual staff, complimentary newspapers in the lobby, and dry cleaning/laundry services. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The eco-certified Mercure Lille Centre Grand Place also features room service (during limited hours), a front desk safe, and a television in common area.

This 4-star Lille hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 18.90 per person
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18.90 per person
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Cheques-vacances and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Lille Centre Grand Place
Mercure Lille Centre Grand Place
Mercure Place Hotel Lille Centre Grand
Accor Lille Centre Opera
Mercure Lille Centre Opera Hotel Lille
Mercure Lille Centre Grand Place Hotel
Mercure Grand Place Hotel
Mercure Grand Place
Mercure Lille Centre Lille
Mercure Lille Centre Grand Place Hotel
Mercure Lille Centre Grand Place Lille
Mercure Lille Centre Grand Place Hotel Lille

Mercure Lille Centre Grand Place Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 304 out of 770 reviews
Rating 8 - Good. 339 out of 770 reviews
Rating 6 - Okay. 82 out of 770 reviews
Rating 4 - Poor. 33 out of 770 reviews
Rating 2 - Terrible. 12 out of 770 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Closer to the station than I thought it was, room was of a decent size. It was only for one night but couldn't fault my stay
Stayed 1 night in Jan 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy, warm, helpful friendly staff. A pleasant stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

SANJAY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in the centre of Lille close to the main attractions. We were in room 306 and it's a good size room with a great view of the city Staff were really friendly. I would happliy stay there again
Stayed 2 nights in Nov 2024

8/10 Good

Melissa

The outside of the building is remarkable. All of the staff were kind, polite and provided excellent service. I don’t think the rooms rise to a Mercure standard though. I would down grade it as an IBIS. I have stayed in multiple ACCOR properties since 2018. I am a rewards member.
Stayed 1 night in Oct 2024

6/10 Okay

William

Stayed 3 nights in Aug 2024

8/10 Good

Gail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel with clean rooms, pleasant staff, an excellent location and very good breakfasts. We had room 301, a ‘privilege’ room. They said it was one of their best (don’t they always!). It had a vast lovely bathroom with marble tiles and a walk-in shower. The bedroom was a bit small although looking at the hotel plan many were a lot smaller. We could have done with a king size bed. There were no comfortable chairs - just sit up ones and it would be good to have drawers each side of the bed as well as the large storage cupboard. The single tiny lift is inadequate for a hotel with over 120 bedrooms. These days I think hotels should have facilities on both sides of the bed for charging phones. Having said all that I would stay there again. We found the food in local restaurants heavy with excessive cheese plonked on everything but did not book for any of the posh restaurants. Excursions were easy and we loved The Swimming Pool museum and LaM with its outsider art collection (although it did have a bit of an end o f the season feel - only one map left!).
Stayed 7 nights in Sep 2024

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Ama

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good stay, the a/c didn't work but other than that, no complaints really.
Stayed 1 night in Jul 2024

6/10 Okay

Simranjit

Stayed 1 night in Aug 2024

8/10 Good

Flavio, Florence

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
very good property … walking distance from the most beautiful places in Lille.
Stayed 1 night in Jul 2024

10/10 Excellent

sharon

Stayed 1 night in Jul 2024

10/10 Excellent

Arlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff members were wonderful. Very accessible and helpful. Hugo was amazing! So convenient to all parts of Old Lille, including mall and train station. You can walk everywhere.
Stayed 3 nights in Jul 2024

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Koenraad

Stayed 1 night in Jul 2024

4/10 Poor

charles

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Don’t stay here. Location is nice but management was poor. No A/C as advertised. Complained FIVE TIMES to front desk and was told they would find a “solution.” Never did. I wasted the day and paid almost $500 euros for two nights and never slept a wink because it was so hot. Poor customer service. All I wanted was to move to a different room where the A/C worked.
Stayed 2 nights in Jun 2024

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in Lille
Away for weekend in Lille, hotel was great, room was suitable, the privilege option, could have done with some more practical storage, and a smaller TV. But overall great, especially the reception staff.
Stayed 2 nights in Jun 2024

10/10 Excellent

Joanne

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location right in the centre. Friendly staff. Excellent breakfast.
Stayed 2 nights in May 2024

10/10 Excellent

Emmanuel Jean Rene

Stayed 3 nights in Apr 2024

10/10 Excellent

Peter

Stayed 1 night in Apr 2024

10/10 Excellent

Philip

Liked: Cleanliness
Stayed 3 nights in Apr 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good central location for all the shops and places to eat parking a little bit of a pain but lots of cars parks near by
Stayed 2 nights in Mar 2024

10/10 Excellent

osman

Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a break
Excellent location and great staff
Stayed 3 nights in Feb 2024

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff.
Stayed 3 nights in Sep 2023