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Casual Belle Epoque Lisboa

4.0 star property

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Family Room, 1 King Bed with Sofa bed | Minibar, in-room safe, individually decorated, individually furnished
Suite | Minibar, in-room safe, individually decorated, individually furnished
Exterior
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Pet-friendly
  • Housekeeping
  • Air conditioning

Explore the area

Map
Rua da Madalena 125, Lisbon, 1100-319
  • Castle of São Jorge
    ‪5 min walk‬
  • Santa Justa Elevator
    ‪6 min walk‬
  • Rossio Square
    ‪8 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪25 min drive‬

Room options

View all photos for Twin Room

Twin Room | Minibar, in-room safe, individually decorated, individually furnished

Twin Room

  • 23 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite

Suite | Minibar, in-room safe, individually decorated, individually furnished

Suite

  • 44 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed | Minibar, in-room safe, individually decorated, individually furnished

Family Room, 1 King Bed with Sofa bed

  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room Single Use, 1 Double Bed

Minibar, in-room safe, individually decorated, individually furnished

Double Room Single Use, 1 Double Bed

  • 23 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Economy Double Room

Minibar, in-room safe, individually decorated, individually furnished

Economy Double Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Minibar, in-room safe, individually decorated, individually furnished

Double Room

  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Minibar, in-room safe, individually decorated, individually furnished

Single Room

  • 17 sq m
  • Sleeps 1
  • 1 Double Bed

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About this property

Casual Belle Epoque Lisboa

Belle Époque hotel with 24-hour front desk and coffee shop/cafe
Along with a bar/lounge, this smoke-free hotel has a coffee shop/cafe and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a front desk safe and multilingual staff assistance are on-site.
Casual Belle Epoque Lisboa offers 28 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. A pillow menu is available. This Lisbon hotel provides complimentary wireless Internet access.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Casual Belle Epoque Lisboa's great location. During your stay, you're just a quick walk from Rossio Square. Features include free WiFi in public areas, plus a bar and a coffee shop/cafe. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, multilingual staff and a lift
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the comfortable guestrooms and the helpful staff
  • Just a 3-minute walk from Lisbon Cathedral and 4 minutes on foot from Commerce Square
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and a front desk safe are also featured at Casual Belle Epoque Lisboa.

This 4-star Lisbon hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 8:00 AM to 11:30 AM.

Languages

English, French, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 14.50 for adults and EUR 9.50 for children
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Bicycle rentals

Family friendly

  • Baby bath
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night, plus a deposit of EUR 50 per stay
  • Weight limit: 44 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14.50 for adults and from EUR 9.50 for children
  • Airport shuttle fee: EUR 25 per vehicle (one-way)
  • Pet deposit: EUR 50 per stay
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Casual Belle Epoque Lisboa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 8545

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Casual Belle Epoque Lisboa Hotel Lisbon
Casual Belle Epoque Lisboa Hotel Lisbon
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Casual Belle Epoque Lisboa Hotel
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Casual Belle Epoque Lisboa Hotel
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Casual Belle Epoque Lisboa
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Casual Belle Epoque Lisboa Hotel Lisbon

Casual Belle Epoque Lisboa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 193 out of 353 reviews
Rating 8 - Good. 103 out of 353 reviews
Rating 6 - Okay. 33 out of 353 reviews
Rating 4 - Poor. 13 out of 353 reviews
Rating 2 - Terrible. 11 out of 353 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

anne cecile

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a really affordable hotel in the heart of the old Lisbon, just walking distance from most historic sights. The staff is very accommodating and speaks fluent English.
Stayed 9 nights in Dec 2024

10/10 Excellent

Akshatha

Travelled with partner
Liked: Property conditions & facilities
Carlos at the front desk was super kind and helpful. Even the rest of the staff was fantastic. The property is at a great location. The only con was that room was very small, we knew it but when you get in the room - you really understand it.
Stayed 4 nights in Dec 2024

10/10 Excellent

Mostafa

Stayed 3 nights in Nov 2024

10/10 Excellent

Janne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Great and well located hotel with super friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional customer service. Gorgeous room with large bathroom! Close to all sites and restaurants.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, very nice service.
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Very Comfortble bed and pillows. Roomy bathroom good shower
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Min, Vernon Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

David, Plantation

Travelled with partner
Liked: Cleanliness, staff & service
Lousy location on steep hill. No air conditioning. We sweated like crazy
Stayed 3 nights in Oct 2024

10/10 Excellent

kawika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and nice staff
Great location and nice rooms
Stayed 3 nights in Oct 2024

10/10 Excellent

Theresa

Stayed 1 night in Oct 2024

6/10 Okay

Kenneth

Liked: Cleanliness, room comfort
Good location but a little tired. Room was comfortable, staff friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

Sifat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel near everything. Friendly staff.
Stayed 3 nights in Sep 2024

10/10 Excellent

Alyson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very nice and clean. The management takes care of you very well. We enjoy the area because there are good restaurants nearby and also lots of things to do that you can easily walk to.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Amenities
Stayed 3 nights in Sep 2024

8/10 Good

Hourvash

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly
Stayed 3 nights in Sep 2024

8/10 Good

Deema

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Salman

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Room was good enough to sleep in and shower. Sofa bed was not very comfortable. There was construction noise but in the daytime.
Stayed 1 night in Sep 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely accommodating. It was a last minute booking and we were helped out greatly. The accommodation was of a very good standard and the location was excellent to access the main sites in Lisbon.
Stayed 3 nights in Aug 2024

8/10 Good

Nesrine, Edmonton

Stayed 5 nights in Aug 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
every excellent
Stayed 2 nights in Aug 2024

10/10 Excellent

Gheorghe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, excellent service with a friendly smile, good location. Better than expected overall, and better than other hotels - including 5 stars ones - I stayed in Portugal. Will highly recommend - and would be a first choice when returning to Lisbon. Obrigado.
Stayed 7 nights in Jul 2024

10/10 Excellent

Armen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
If you want to feel you're in a hospital room...
We booked a standard double room for 2 nights. On our arrival, we received an accessible room on the ground floor behind the reception that had handicapped designed bathroom (if you can call it design, see pictures), that made us feel like we're in a hospital room. We asked the reception to change to a standard one as we didn't book such a room, and was told that they don't have anything else available for that night, and we just heard excuses and stories that most of their rooms have the same handicapped bathroom, they have large groups of physically disabled persons that come to their hotel so they need to have many rooms like that, and that they are obligated by the government to have those rooms. We were only offered to talk with the manager the next morning to see if they have another room. The next day they did transfer us to a different room in a higher floor, not before we heard the same excuses again, and they never even once offered an apology for that awful room and all the inconvenience (we had to pack all of our stuff and leave it in the room for them to move it later to the new room, as it wasn't ready yet around noon). While it's understandable they are regulated to have such rooms, they should be booked as a separate room type and not provided for standard rooms!! The new room was nice, however there was bad sewer smell coming from the bathroom. We didn't bother to mention it, as we didn't want to move again and just waited to checkout in the morning.
The most uncomfortable toilet, with a quarter of the toilet bowl/seat missing in the front.
The 'friendly' shower with emergency cord surrounding the walls.
A hospital sink
You can't even lift the bar to the right of the toilet. It's fixed to the wall.
Stayed 2 nights in Jun 2024