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Chiado Mercy - Lisbon Best Apartments

4.0 star property

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Hallway
Superior Apartment, 3 Bedrooms | Private kitchenette | Full-sized fridge, microwave, oven, stovetop
Hallway
Superior Apartment, 2 Bedrooms | Living area | Flat-screen TV
Standard Apartment, 1 Bedroom | View from room

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

Map
Rua da Misericórdia, 116, Lisbon, 1200-273
  • Rossio Square
    ‪6 min walk‬
  • Santa Justa Elevator
    ‪8 min walk‬
  • Avenida da Liberdade
    ‪9 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪28 min drive‬

Room options

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom | Premium bedding, in-room safe, individually furnished

Standard Apartment, 1 Bedroom

  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom | Premium bedding, in-room safe, individually furnished

Superior Apartment, 1 Bedroom

  • 95 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Premium bedding, in-room safe, individually furnished

Standard Apartment, 2 Bedrooms

  • 76 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Apartment, 3 Bedrooms

Superior Apartment, 3 Bedrooms | Premium bedding, in-room safe, individually furnished

Superior Apartment, 3 Bedrooms

  • 132 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 8
  • 2 Queen Beds, 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms | Premium bedding, in-room safe, individually furnished

Superior Apartment, 2 Bedrooms

  • 104 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

Similar properties

Front of property

Residentas Arco do Bandeira

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
4.9 out of 5, Exceptional, (370)
The price is €235
for 1 apartment
includes taxes & fees
14 Apr - 15 Apr
Residentas Arco do Bandeira

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Chiado Mercy - Lisbon Best Apartments

Apartments with kitchenettes, a short walk to Rossio Square
Tour/ticket assistance and free Wi-Fi in public areas are available at this smoke-free apartment building. Each apartment provides a kitchenette with a fridge, an oven, a stovetop and a microwave. Conveniences include a sitting area and an electric kettle, and guests will appreciate thoughtful touches, such as an espresso maker and slippers. Limited housekeeping is available.
Chiado Mercy - Lisbon Best Apartments offers 17 air-conditioned accommodations with espresso makers and a safe. Rooms open to balconies. This individually furnished accommodation has separate sitting areas. Beds feature premium bedding. Accommodation at this 4-star apartment has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is provided on a limited basis.

Our customers tell us that they can't get enough of the helpful staff at Chiado Mercy - Lisbon Best Apartments. During your stay, you're just a quick walk from Rossio Square. Enjoy features like free WiFi in public areas and a round-trip airport shuttle (surcharge). This upmarket apartment building has 17 apartments. Each apartment offers free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a balcony and a living room
  • Free WiFi
  • Services include tour or ticket assistance and luggage storage
  • Within a 10-minute walk of Rossio Square and Avenida da Liberdade
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
Chiado Mercy - Lisbon Best Apartments offers its guests tour/ticket assistance and a lift. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Lisbon apartment is smoke free.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking
  • Wheelchair-accessible parking available

Family friendly

  • Baby bath
  • Free cot
  • Highchair
  • Travel cot

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Toaster

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Living room
  • Separate sitting area

Entertainment

  • Flat-screen TV with satellite channels

Outdoor areas

  • Balcony

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming dogs only
  • Up to 13 kg per pet
  • Fee: EUR 20 per accommodation per night
  • Service animals exempt from fees
  • Deposit: EUR 200 per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • In-room accessibility
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Housekeeping (limited availability)
  • Iron/ironing board
  • Luggage storage
  • Safe
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In a shopping district
  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 17 units
  • Individual furnishings
  • Traditional architecture

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, host will greet you

Pets

  • Pets: EUR 20 per accommodation, per night, plus a deposit of EUR 200 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 29 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 3)
  • Pet deposit: EUR 200 per stay
  • Pet fee: EUR 20 per accommodation, per night
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
Chiado Mercy - Lisbon Best Apartments offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning on arriving outside normal check-in hours must contact the property in advance for check-in instructions and an access code. The host will greet guests on arrival.
Property Registration Number No Registration ID

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

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Chiado Mercy - Lisbon Best Apartments Apartment Lisbon

Chiado Mercy - Lisbon Best Apartments Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 267 out of 295 reviews
Rating 8 - Good. 24 out of 295 reviews
Rating 6 - Okay. 2 out of 295 reviews
Rating 4 - Poor. 1 out of 295 reviews
Rating 2 - Terrible. 1 out of 295 reviews

10/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, clean hotel with excellent location.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay! JP was super helpful and accommodating. We would definitely stay here again!
Stayed 3 nights in Nov 2024

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s a great experience for our arrival in Lisbon. Location is perfect for all attractions. Ben is so friendly and made our stay an unforgettable experience to celebrate my birthday with a surprised cake and bouquet of flowers arranged by my hubby. It’s walkable distance for all attractions and closed to metro stations and taxi waiting outside the entrance most of the time. The kitchen is well equipped with salt and pepper and olive oil. Except I need more clear instructions to use the microwave oven to avoid trouble…. Highly recommended!!!
Stayed 4 nights in Nov 2024

10/10 Excellent

Kar-Ming

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location. We were greeted by Fernando at the door. He explained everything clearly to us. Checking in and out was so simple. Apartment was clean and very well equipped and well suited to us family of 4. We will definitely stay again if we were to visit Lisbon again.
Stayed 5 nights in Oct 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent quality apartment, with great facilities, in a good location. Private, safe & secure. Responsive host. Lively nightlife.
Stayed 4 nights in Oct 2024

10/10 Excellent

Renee

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was nearby most everything we wanted to do in terms of sights and dining. The location is a vibrant neighborhood with bustling nightlife. The staff was incredibly generous with their time and knowledge offering up recommendations and assistance whenever needed - they were always available to answer questions and assist with bookings, car service, and lots of tips for getting around this charming city. We could not have asked for a better place to spend our short time in Lisbon. Thank you Fernando and team!
Stayed 2 nights in Oct 2024

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness
Excellent Area, with Special Attention to Detail!
We recently stayed at Chiado Mery - Lisbon Best Apartments as a family, and couldn't have been more impressed. The apartment was clean, nicely appointed, and our special requests (crib & highchair) were there without issue (which as other parent travellers know, can't always be counted on!) They even went so far, as to leave a little gift teddy, for our young son, which he loved and was a special touch. Excellent area, lovely apartment, would love to stay here again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Linsong

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Best place I've ever stayed at. 5 stars on everything!
Stayed 3 nights in Oct 2024

10/10 Excellent

Holly

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Steve

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

John

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location in the heart of old Lisbon. The facilities were very spacious and clean. We really enoyed our stay here and would highly recommend it.
Stayed 7 nights in Sep 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, room comfort
Amazing apartment in centre of lisbon
Amazing apartment and Mafalda was so helpful extending our late check out and my Communication with her were always answered immediately even when our flight was delayed The room was just like home so clean and near to the centre of everything
Stayed 7 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Deborah

Liked: Cleanliness, property conditions & facilities
The apartment itself is excellent; clean, spacious and well equipped. The location is a perfect launching pad for exploring Lisbon.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alaa

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Laura

Stayed 2 nights in Jul 2024

10/10 Excellent

Cathy

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jul 2024

10/10 Excellent

youssef

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

LUCIANA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Outstanding location!!! New and very clean apartment with parking.
Stayed 3 nights in Jul 2024

10/10 Excellent

Rupali

Travelled with group
Liked: Cleanliness, room comfort
Beautiful apartment
This is a beautiful apartment located in the center of everything. The apartment was clean, spacious and we felt very safe. Lots of restaurants and transportation easily accessible. The management office, especially Mafalda was super responsive and took care of all our needs. We were traveling to Sintra after Lisbon and needed to store our luggage for a day. She made arrangements to hold our luggage and made sure it was a stress free experience in Lisbon. Will definitely stay here again.
Stayed 2 nights in Jun 2024

10/10 Excellent

tiffany

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Ann

Travelled with family
Highly recommended
Great location as a base for walking around the old parts of the city. Place to park our car made life much easier. Spacious comfortable apartment. Check in/out very easy and staff on hand to direct us how to enter parking level on arrival.
Stayed 2 nights in Jul 2024

10/10 Excellent

Armando

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I would recommend this apartment with my eyes close. Beautiful, clean and well maintained. The location could no be better. Yuran and the rest of the property personal were vey helpful and professional. Definitely I will come back!
Stayed 2 nights in Jun 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, room comfort
Perfect family getway
Ben was extremely helpful during our check-in and throughout our stay. Location is unbeatable. So perfect for families.
Stayed 4 nights in Jun 2024

10/10 Excellent

Julia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay here. The apartment exceeded our expectations. It was very clean and new. It had all the kitchen amenities to cook your own meals. The bedrooms were at the back of the apartment so despite being on a busy street it was very quiet. The apartment was large and plenty of room for the 4 of us to share. The location was central to the sights and restaurants at your door step. The metro was a 5 min walk. They were very accommodating of our baby and provided a crib and high chair for her and even gave her a toy :) The service was excellent and they were very responsive to our messages. They even gave me a birthday cake which was unexpected and so nice! I would recommend this place for anyone looking for a place to stay in Lisbon! Much better than a cramped hotel room.
Stayed 4 nights in Jun 2024