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Hotel da Baixa

4.0 star property
VIP Access

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Photo gallery for Hotel da Baixa

Classic Double or Twin Room | Egyptian cotton sheets, premium bedding, pillow-top beds
Front of property
Sports bar
Lobby sitting area
Lobby sitting area

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast available
  • Room service
  • Parking available
  • Housekeeping

Explore the area

Map
231 Rua da Prata, Lisbon, 1100-170
  • Santa Justa Elevator
    ‪3 min walk‬
  • Rossio Square
    ‪5 min walk‬
  • Avenida da Liberdade
    ‪9 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Egyptian cotton sheets, premium bedding, pillow-top beds

Classic Double or Twin Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Junior Room, Courtyard View

Junior Room, Courtyard View | Egyptian cotton sheets, premium bedding, pillow-top beds

Junior Room, Courtyard View

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double or Twin Room, City View

Classic Double or Twin Room, City View | Egyptian cotton sheets, premium bedding, pillow-top beds

Classic Double or Twin Room, City View

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View | Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe Double or Twin Room, City View

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Double or Twin Room, City View

Premium Double or Twin Room, City View | Egyptian cotton sheets, premium bedding, pillow-top beds

Premium Double or Twin Room, City View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Room, Connecting Rooms, City View

Family Room, Connecting Rooms, City View | Living area | 43-inch Smart TV with digital channels, TV

Family Room, Connecting Rooms, City View

  • 45 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Single Trundle Bed OR 1 Queen Bed, 2 Single Beds and 1 Single Trundle Bed

Similar properties

Property entrance

Hotel Santa Justa Lisboa

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.8 out of 5, Exceptional, (1004)
The price is €317
for 1 room
includes taxes & fees
4 Apr - 5 Apr
Hotel Santa Justa Lisboa

About this property

Hotel da Baixa

Hotel with a 24-hour front desk, steps from Santa Justa Elevator
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, valet parking, a business centre and a meeting room are on-site.
Hotel da Baixa offers 66 accommodations with minibars (stocked with some free items) and minibars. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch Smart televisions come with digital channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel da Baixa. During your stay, you're just a quick walk from Rossio Square. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Steps from Santa Justa Elevator and 5 minutes on foot from Rossio Square
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel da Baixa. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 4-star Lisbon hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Sebastião – On-site restaurant.
Sebastião – On-site bar. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 40 per day)
  • Secured, covered valet parking on site (EUR 40 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sebastião
  • Sebastião

Things to do

  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 100.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200.00 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 2)
  • Self-parking fee: EUR 40 per day
  • Valet parking fee: EUR 40 per day
  • Rollaway bed fee: EUR 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 510901352
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Hotel da Baixa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 8309

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel da
da Baixa
Hotel da Baixa Hotel
Hotel da Baixa Lisbon
Hotel da Baixa Hotel Lisbon

Hotel da Baixa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 861 out of 1003 reviews
Rating 8 - Good. 113 out of 1003 reviews
Rating 6 - Okay. 20 out of 1003 reviews
Rating 4 - Poor. 5 out of 1003 reviews
Rating 2 - Terrible. 4 out of 1003 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Yu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience at this hotel. The staff were exceptional, always friendly and accommodating, and the service throughout our stay was top-notch. The breakfast service was especially great, with a variety of tasty options to start the day. The only downside was a bit of noise in our room at night – it sounded like water running, which we suspect may have been from a laundry room above us, though we’re not entirely sure. Additionally, while the room was comfortable overall, the bed wasn’t the most supportive, and the pillows were a bit lumpy, which affected our sleep quality. Overall, the experience was very positive, and we would consider staying here again. Just a couple of minor improvements needed in the room for a perfect stay!
Stayed 4 nights in Dec 2024

10/10 Excellent

Virginia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we loved our stay at this hotel and would come back any time! Staff were so helpful, the little extras provided were very welcomed. The location is fantastic, all in all a great experience.
Stayed 1 night in Dec 2024

10/10 Excellent

mohamed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Great location, staff, service and breakfast. Highly recommend.
Stayed 4 nights in Dec 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely central hotel
Central hotel with easy access to transport. Hotel is in a no drive zone. Room was lovely Our only issue is our room was attic style and my husband is tall. Breakfast was nice
Stayed 3 nights in Nov 2024

10/10 Excellent

sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great. Thank you.
Stayed 1 night in Nov 2024

10/10 Excellent

KAREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in lisbon
Stayed 4 nights in Dec 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Jose, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An exceptional destination for those visiting Lisbon, offering a convenient location with attentive staff and a vibrant, youthful atmosphere.
Stayed 3 nights in Nov 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in Baixa
This is our second time at this hotel and both times were 5 star stays. Highly recommend!
Stayed 2 nights in Dec 2024

8/10 Good

Leila Rose

Stayed 7 nights in Nov 2024

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of little extra touches that made it feel special.
Stayed 3 nights in Nov 2024

10/10 Excellent

Alison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with great service and a central location! Enjoyed three nights there with a friend.
Stayed 3 nights in Nov 2024

8/10 Good

Christopher Joseph Rivera, Pinole

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Fantastic staff and quaint room. Excellent location. Breakfast was superb. Bathroom could use some new caulking however. Noticed some mildew and a little mold. Other than that it was very clean!
Stayed 5 nights in Nov 2024

10/10 Excellent

michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Joseht was a fabulous tour guide on a walking tour!
Stayed 1 night in Nov 2024

10/10 Excellent

Lydia

Stayed 6 nights in Nov 2024

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location close to main square. Breakfast buffet is good. Staff is polite and helpful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Xxx
Stayed 1 night in Nov 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal ‘city break’ hotel
Very well located hotel ideal for a short break with easy access to the main tourist attractions. The room was very comfortable and well equipped The breakfast choices were excellent. However, what really made our stay memorable was the helpfulness and friendliness of all the staff we encountered.They provided excellent service and useful information to make our stay enjoyable!
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Tracy, WHITE PLAINS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Bruce

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Nov 2024

10/10 Excellent

Tracy, WHITE PLAINS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised and happy with this choice. It is centrally located--easy to walk to many must-see surrounding areas. I felt like I was in the midst of prime Lisbon activity and culture. I was most impressed with hotel service--from the front desk attendants to its head of guess services. The cheerfulness, the willingness to assist, and the attendants' ability to anticipate what guests want and how to make guests feel comfortable and happy throughout the stay. The service should be rated "extradorinary" or "exceptional" by any level of standards.

8/10 Good

Kaori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Our bathroom soap dispenser fell off but otherwise room was in good condition. Hair straightener was a great amenity to have!
Stayed 5 nights in Nov 2024

6/10 Okay

Howard Shing Liang

Travelled with partner
Liked: Cleanliness, amenities
Fell short of expectations. Lackluster front desk staff, crowded breakfast area and small rooms were the minuses. Pluses included housekeeping, all day snacks and drinks and location. Overall not great value for price
Stayed 4 nights in Nov 2024

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Hotel da Baixa. The downtown location was perfect, the accommodations were luxurious, and the morning breakfast was amazing. We will be back.
Stayed 2 nights in Oct 2024