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Hotel Excelsior

3.0 star property

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Photo gallery for Hotel Excelsior

Bar (on property)
Quadruple Room | Desk, iron/ironing board, free cots/infant beds, free WiFi
Restaurant
Point of interest
Point of interest

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Laundry
  • Housekeeping

Explore the area

Map
Rua Rodrigues Sampaio, 172, Lisbon, 1150-282
  • Avenida da Liberdade
    ‪3 min walk‬
  • Marquis of Pombal Square
    ‪3 min walk‬
  • Eduardo VII Park
    ‪4 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪21 min drive‬

Room options

View all photos for Double Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Double Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | Desk, iron/ironing board, free cots/infant beds, free WiFi

Quadruple Room

  • 35 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Triple Room

Triple Room | Desk, iron/ironing board, free cots/infant beds, free WiFi

Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Twin Room

Twin Room | Desk, iron/ironing board, free cots/infant beds, free WiFi

Twin Room

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior

Ramada by Wyndham Lisbon

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (1000)
The price is €288
for 1 room
includes taxes & fees
14 May - 15 May
Ramada by Wyndham Lisbon

About this property

Hotel Excelsior

Hotel with free breakfast, steps from Marquis of Pombal Square
A bar/lounge, a business centre and concierge services are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Hotel Excelsior offers 80 air-conditioned accommodations with a hairdryer and free toiletries. LCD televisions come with satellite channels. Bathrooms include baths or showers.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Hotel Excelsior. During your stay, you're just a quick walk from Avenida da Liberdade. Enjoy features like free breakfast and free WiFi in public areas, plus a bar.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Marquis of Pombal Square and 4 minutes on foot from Eduardo VII Park
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

There's an onsite business centre. The business-friendly Hotel Excelsior also features tour/ticket assistance, concierge services, and laundry facilities.

This 3-star Lisbon hotel is smoke free.

Guests are served a free continental breakfast daily from 7 AM to 10 AM.
Room service is available.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 7 AM to 10 AM
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • Lift

Room amenities

Bedroom

  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 13 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 13 and over; guests must have received complete vaccination at least 5 days prior to check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen are available for an additional fee
  • In-room safe fee: EUR 1.50 per night
  • Rollaway bed fee: EUR 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
Property Registration Number 3125

Property is also known as

Excelsior Hotel Lisbon
Excelsior Lisbon
Hotel Excelsior Lisbon
Hotel Excelsior Hotel
Hotel Excelsior Lisbon
Hotel Excelsior Hotel Lisbon

Hotel Excelsior Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 108 out of 565 reviews
Rating 8 - Good. 192 out of 565 reviews
Rating 6 - Okay. 149 out of 565 reviews
Rating 4 - Poor. 72 out of 565 reviews
Rating 2 - Terrible. 44 out of 565 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jasmine

Disliked: Staff & service, property conditions & facilities
If you need somewhere to sleep for <8 hrs. This is it. There is nothing more to this stay nor is there any space for it.
Stayed 1 night in Sep 2024

10/10 Excellent

Martin

Stayed 6 nights in Nov 2024

10/10 Excellent

INGRID

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

CRONICA UNANIME LDA

Liked: Cleanliness, staff & service, property conditions & facilities
Está justo al lado d Plaza Marqués de Pombal. Tiene la Avda da Liberdade a escasos cien metros. Para bajar al Rossio andando. Perfecto
Stayed 1 night in Nov 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to Parque Eduardo VII and Liberty Avenue. About 200m to the metro and close to circle with all the various busses. Beds were very comfortable and pillows were the best!
Stayed 4 nights in Nov 2024

8/10 Good

Steven, TACOMA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Right around the corner from a metro stop, it was super convenient. The breakfast was very nice and had lots of options.One complaint i do have is that the bathroom in our room was about the size of airplane bathroom. EXTREMELY small. The sink had a glass shelf installed over it that made it virtually impossible to use.
Stayed 4 nights in Oct 2024

6/10 Okay

Oleg

Travelled with family
Liked: Cleanliness, staff & service
Good central location. Good room size. Clean. Basic breakfast menu. Dated decor.
Stayed 6 nights in Oct 2024

2/10 Terrible

Betty san san

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Bad stay

We are disappointed. Management should looks at the rooms. Bathroom is very very small, showing unit slippery, toilet paper roll was under the sink which you can not reach. Bath room door not close easily.
Stayed 3 nights in Oct 2024

4/10 Poor

Rosmin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Raymond

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible washroom

The hotel location was convenience. The room was small and old. The washroom was terrible and poorly build. The shower tube was falling apart and dirty. Only good thing was the daily breakfast and hotel step to Metro.
Stayed 3 nights in Oct 2024

4/10 Poor

Sassan

Disliked: Property conditions & facilities
Very basic
Stayed 2 nights in Oct 2024

8/10 Good

Maria Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and helpful. Nice neighbourhood within walking distance from everyghing, includin metro and bus stations
Stayed 8 nights in Oct 2024

10/10 Excellent

Frank

Stayed 5 nights in Sep 2024

8/10 Good

Rana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

SANDRO

Would not recommend this hotel
Stayed 4 nights in Sep 2024

10/10 Excellent

Uroosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at if your looking to explore the city
Stayed 5 nights in Sep 2024

4/10 Poor

Angelo

Disliked: Cleanliness, staff & service, property conditions & facilities
Very small rooms and bathrooms. Not clean. My friends got bed bugs
Stayed 4 nights in Sep 2024

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, amenities
Good
Stayed 5 nights in Sep 2024

8/10 Good

Magdalena

Liked: Staff & service
Stayed 4 nights in Aug 2024

6/10 Okay

Carmen, Hialeah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
They were a construction in front of the hotel , the bathroom plumbing has a very bad smell and the curtain in the room look very bad . the staff were excellent and close to train and center I liked that.
Stayed 4 nights in Sep 2024

6/10 Okay

John

Liked: Cleanliness, staff & service, room comfort

They got it right in the end

Was there for 3 nights, the room was awful with an old fashioned and very smelly toilet with flies everywhere. There were live electrical wires taped up close to the bed, very dangerous. The room was shabby and noisy and was nothing like the photo on the website. We did not ask for a move that night as we had arrived very late and were exhausted. We asked for a move the next morning and to the hotels credit they moved us to a much better room for the rest of our stay. Good location, Handy for the Metro and close to all main attractions and handy for the airport . Very nice continental breakfast was served. At over £100 a night it was a bit pricey for what they were offering. I would return, if I had assurance about the quality of the room.
Stayed 3 nights in Sep 2024

6/10 Okay

Kristina, Victoria

Stayed 2 nights in Aug 2024

8/10 Good

Veronica

Liked: Property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel will stay there again
Stayed 3 nights in Aug 2024

8/10 Good

Ana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024