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Hotel Real Palacio

5.0 star property
VIP Access

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Photo gallery for Hotel Real Palacio

Portuguese cuisine
Deluxe Double Room | Minibar, in-room safe, desk, blackout curtains
Point of interest
Lobby
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Gym
  • Room service

Explore the area

Map
Rua Tomas Ribeiro 115, Lisbon, 1050-228
  • Gulbenkian Museum
    ‪11 min walk‬
  • Rossio Square
    ‪4 min drive‬
  • Castle of São Jorge
    ‪5 min drive‬
  • Lisbon (LIS-Humberto Delgado)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout curtains

Standard Double Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | Minibar, in-room safe, desk, blackout curtains

Suite

  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room

  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, blackout curtains

Standard Twin Room

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Minibar, in-room safe, desk, blackout curtains

Superior Double or Twin Room

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

Hotel Real Palacio

Luxury hotel connected to a shopping centre in Lisbon with bars
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a health club. WiFi in public areas is free. Additionally, a sauna, a 24-hour business centre and Access to hot tub are on-site.
Hotel Real Palacio offers 147 accommodations with minibars and a safe. 32-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club, Access to hot tub and a sauna.

Guests aged under 16 years old are not allowed in the health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Hotel Real Palacio's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from El Corte Ingles Mall. Enjoy features like free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Enjoy Portuguese cuisine while dining at Real Cozinha Restaurante
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the breakfast and the helpful staff
  • 11 minutes by foot from Gulbenkian Museum and a 4-minute drive from Rossio Square
Hotel Real Palacio offers its guests a health club, Access to hot tub, and a sauna. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Real Palacio. For a fee, parking is available.

This 5-star Lisbon hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Real Cozinha Restaurante – This restaurant specialises in Portuguese cuisine. Guests can enjoy drinks at the bar.
Real Sports Bar – On-site sports bar. Open daily.
Late-night fare is available from 24-hour room service.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 9 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 7.50 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Real Cozinha Restaurante
  • Real Sports Bar

Things to do

  • Health club
  • Hot tub
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 7.5 for children
  • Self-parking fee: EUR 9 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Palacio Real
Hotel Real Palacio
Hotel Real Palacio Lisbon
Palacio Hotel
Real Palacio
Real Palacio Hotel
Real Palacio Lisbon
Real Palacio Hotel Lisbon
Hotel Real Palacio Hotel
Hotel Real Palacio Lisbon
Hotel Real Palacio Hotel Lisbon

Hotel Real Palacio Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 550 out of 1004 reviews
Rating 8 - Good. 291 out of 1004 reviews
Rating 6 - Okay. 97 out of 1004 reviews
Rating 4 - Poor. 37 out of 1004 reviews
Rating 2 - Terrible. 29 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tatiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Sadiq Nizar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff is very kind and supportive. I strongly recommend the hotel as it is close to metrô, El Corte Ingles, restaurantes…
Stayed 3 nights in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in Jan 2025

4/10 Poor

Lenore

Liked: Cleanliness
Disliked: Staff & service
Unfortunately, I can’t recommend this hotel due to a poor stay and micro-aggressions experienced at this establishment. The staff weren’t friendly or helpful. The hotel is also outdated and doesn’t reflect five star hotel quality.
Stayed 5 nights in Jan 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Monica Maria

Stayed 7 nights in Dec 2024

10/10 Excellent

Goki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

STEPHEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lisbon is great and this is a very nice place to stay
Stayed 3 nights in Dec 2024

10/10 Excellent

claudette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Israelita

Travelled with partner
Courteous staff, clean room and spacious room
Stayed 2 nights in Nov 2024

4/10 Poor

Sara

Stayed 3 nights in Nov 2024

4/10 Poor

Michael

Stayed 1 night in Nov 2024

10/10 Excellent

Brian, Santa Clarita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was perfect. The staff were friendly and helpful. The location is perfect walking distance to see the city, get food or go shopping. Parks near by to relax and take a stroll. The hotel was quiet and quite nice. The hotel restaurant was delicious and had a sports bar to watch a football match. Transportation was close by to get around via train or bus. I would recommend this hotel and would certainly stay here again
Stayed 1 night in Nov 2024

8/10 Good

Sabina

Liked: Cleanliness, staff & service, property conditions & facilities
A bit noisy-we could here talking outside and the church bell ringing hourly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, metro nearby. Have seen complaints of breakfast but its fresh and plenty to eat. Coffee ok, if you want top coffee there are lots of excellent coffee shops 5 mins away. For a city break this hotel is very good and well located. If you want luxury you will have to pay a lot more. Room was clean. Compared to similar priced hotels in London this is way better. I will return when coming back to Lisboa which i intend to do.
Stayed 4 nights in Oct 2024

8/10 Good

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Odd shower

Watch out for odd bathroom shower / bath design. Way too easy to flood the room.
Stayed 2 nights in Sep 2024

8/10 Good

Margaret

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room but decent amenities.
Stayed 2 nights in Sep 2024

10/10 Excellent

Eve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Sep 2024

8/10 Good

Jinell

Travelled with family
Liked: Cleanliness, staff & service
Good place to stay, easy to flag a taxi and safe neighbourhood. Air condition system is not cooling enough, rated 3/10. That is the only downside for me.
Stayed 2 nights in Sep 2024

6/10 Okay

mehrnaz

Travelled with group
Disliked: Amenities, property conditions & facilities
It wasn’t a 5 star hotel as I always go
Stayed 4 nights in Sep 2024

10/10 Excellent

Kimberley S

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 1 night in Sep 2024

10/10 Excellent

Sergey

Stayed 1 night in Aug 2024