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Jam Hotel Lisbon

3.0 star property

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Photo gallery for Jam Hotel Lisbon

Outdoor pool, pool loungers
Rooftop terrace
Outdoor pool, pool loungers
Reception
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
80 Avenida 24 de Julho, Lisbon, 1200-870
  • Rossio Square
    ‪4 min drive‬
  • Avenida da Liberdade
    ‪5 min drive‬
  • Santa Justa Elevator
    ‪5 min drive‬
  • Lisbon (LIS-Humberto Delgado)
    ‪25 min drive‬

Room options

View all photos for Standard Quadruple Room

Standard Quadruple Room | In-room safe, individually decorated, desk, laptop workspace

Standard Quadruple Room

  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, individually decorated, desk, laptop workspace

Standard Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Executive Room

Executive Room | In-room safe, individually decorated, desk, laptop workspace

Executive Room

  • 24 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bunk Bed and 1 Single Bed

View all photos for Family Room

Family Room | In-room safe, individually decorated, desk, laptop workspace

Family Room

  • 24 sq m
  • Sleeps 6
  • 1 Queen Bed and 2 Single Bunk Beds

View all photos for Double Room

In-room safe, individually decorated, desk, laptop workspace

Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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The price is €232
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includes taxes & fees
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About this property

Jam Hotel Lisbon

Central hotel connected to a railway/underground station in Lisbon with a rooftop terrace
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a rooftop terrace and a coffee shop/cafe are on-site. Change of towels is available on request
Jam Hotel Lisbon offers 100 air-conditioned accommodations with a safe and a hairdryer. This individually decorated accommodation includes desks. This Lisbon hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of Jam Hotel Lisbon's great location. During your stay, you'll be connected to a railway/underground station and just a quick walk from National Museum of Ancient Art. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy Fusion cuisine while dining at Mojjo
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 4-minute drive from Rossio Square and a few minutes from Avenida da Liberdade
  • Airport and beach shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. An outdoor pool, a rooftop terrace, and multilingual staff are also featured at Jam Hotel Lisbon. A complete renovation of Jam Hotel Lisbon was completed in July 2023.

Smoking is allowed in designated areas at this 3-star Lisbon hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Mojjo – This restaurant specialises in Fusion cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Cabana Rooftop – This poolside rooftop bar only serves light fare. Open daily.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 9:00 AM to 7:00 PM (EUR 12 per day)
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cabana Rooftop
  • Mojjo

Things to do

  • Bicycle storage
  • Bicycle tours
  • Books
  • Outdoor pool
  • Table tennis
  • TV in common areas

Family friendly

  • In-room babysitting
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Beach towels
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • Cobblestone flooring in public areas
  • No lift
  • Smooth flooring in room

More

  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Renovated entire property - July 2023
  • Reusable cups
  • Reusable tableware
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Limited room service
  • Meal delivery service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 70 per vehicle (return, maximum occupancy 4)
  • Nearby parking fee: EUR 12 per day (open 9:00 AM to 7:00 PM)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector, a security system and outdoor lighting
Jam Hotel Lisbon offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jam Hotel Lisbon Hotel
Jam Hotel Lisbon Lisbon
Jam Hotel Lisbon Hotel Lisbon

Jam Hotel Lisbon Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 394 out of 538 reviews
Rating 8 - Good. 113 out of 538 reviews
Rating 6 - Okay. 16 out of 538 reviews
Rating 4 - Poor. 8 out of 538 reviews
Rating 2 - Terrible. 7 out of 538 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Steven

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
A plus is it is easy to find the front desk. It’s a quick left at the motorcycle in the lobby of this American-themed hotel Our room was bare concrete with pipes for wiring. The desk, shelving and bunk beds are made of what appeared to be an adult-sized erector set. It’s a design aesthetic carried through the hotel. The elevator featured what looks like the plans scrawled onto the wall, along with the inscrutable phrases such as “kill obsolescence.” But, really, this place looked like where obsolescence went to die. We couldn’t decide on what inspired the design: Fred Flintstone and Chuck E. Cheese had a baby and it grew up to be a hotel? Or maybe the hotel developers ran out of money during construction and decided to open it anyway? The location is next to a highway with a view of ships unloading cargo, complementing the relentless construction next door. You’ll not get sleep anyway on the mattress, which may as well have been made of the cork lining the floor. You’ll get your choice of square pillows but one sheet so you get to choose sleeping under the comforter or on the mattress cover. If this all sounds good to you, then you’ll love the other details, such as climate control that you cannot control, WiFi that you cannot access, tiny hand-sized ledges that serve as nightstands, and toilet paper that should carry a grit rating.
Stayed 4 nights in Apr 2025

10/10 Excellent

Gustavo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great facilities! Always clean and tidy, it is conveniently located near a bus stop so it makes easy to move anywhere in Lisbon
Stayed 3 nights in May 2025

10/10 Excellent

Martha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cool rooftop area and the rooms are so creatively designed! We loved that we could each have our own bed.
Stayed 1 night in Apr 2025

8/10 Good

Annalyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location clean rooms but no tv in the room
Stayed 1 night in Apr 2025

10/10 Excellent

Merle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an amazing one evening stay. Love the atmosphere and the staff were very friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 5 nights in Apr 2025

10/10 Excellent

Katy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was quirky which we liked. Beds were very comfortable and the bunk beds in the 4 bed room were great for teenagers as they offer some privacy from the rest of the room. The hotel is in a great area with loads of lovely places to eat plus it's an easy walk to the Time Out market. Roof top bar is fun and well used
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. Room clean, comfy bed. (No T.V. if that bothers you). Rooftop terrace, excellent place to chill out, drinks & snacks, reasonably priced. Recommended.
Stayed 2 nights in Apr 2025

10/10 Excellent

Joshua

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Krassimir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very friendly staff. A great hotel with a cool interior design, comfortable beds, very thoughtful details in the rooms, convenient location.
Stayed 5 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

The staff at JAM were very welcoming and helpful! This was a tastefully decorated hotel with a modern and clean feel. We enjoyed our stay here.
Stayed 1 night in Mar 2025

10/10 Excellent

Diego, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool design, very friendly and helpful staff. Easy to walk to tourist attractions
Stayed 1 night in Apr 2025

10/10 Excellent

bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families
Stayed 2 nights in Apr 2025

8/10 Good

Ditmar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I missed there was no TV in the room, so I couldn’t relax while watching TV. I would definitely recommend a TV in the room, or to note that on the hotel amenities.
Stayed 3 nights in Feb 2025

10/10 Excellent

Lincoln

Stayed 1 night in Mar 2025

10/10 Excellent

giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel, a short walk from the touristic places and restaurants
Stayed 2 nights in Apr 2025

10/10 Excellent

Amr

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Incredibly helpful staff, unique and comfortable.
Stayed 3 nights in Mar 2025

10/10 Excellent

Artem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique hotel.
Stayed 8 nights in Mar 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in the city for one day and night and couldn’t have imagined a better accomodation experience and more helpful and friendly staff. Jam Lisbon is a gem.
Stayed 1 night in Mar 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good could be great.

A good location to grab a taxi and dart across the city, hotel is really good but the music in the corridors late night should be turned off and in the mornings. Can hear some of the noise from the road and house keeping are noisy in the morning. I loved everything apart from the noise.
Stayed 1 night in Mar 2025

10/10 Excellent

Julia-Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Everywhere I looked there was really cool furniture or artwork. Staff was very friendly and helpful giving recommendations. Easy to navigate area just out of the tourism area but easy to get back into the hustle and bustle. Very clean rooms.
Stayed 1 night in Mar 2025

10/10 Excellent

Ingrid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Dilara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun hotel

We had a great time at Jam Hotel. Kids loved the bunk beds, the design is very smart and modern, the staff is amazing and caring!
Stayed 3 nights in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent and quirky hotel with excellent staff

Interesting hotel with its own style. Excellent service from all of the staff I interacted with were friendly and helpful. Breakfast was simple with a number of choices at the buffet including cereal, cooked and fruit. Also I could get free tea from the tea station by the lift which I thought was a nice touch. The roof top terrace and bar gave a good view over the sea and the main bridge which would have been nice it the weather had been better... Quite well placed. With access to public transport if needed but I walked most of the time as the city is quite compact if occasionally confusing. I would stay there again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Colton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025