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Pestana Cidadela Cascais - Pousada & Art District

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pestana Cidadela Cascais - Pousada & Art District

Exterior
Exterior
Superior Room, Marina View | Minibar, in-room safe, desk, blackout curtains
Indoor pool, outdoor pool, pool loungers
2 restaurants, breakfast, lunch, dinner served; Portuguese cuisine

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Bar
    Bar
  • Room service
    Room service
  • Gym
    Gym
  • Spa
    Spa

Explore the area

Map
Fortaleza Da Cidadela, Av. D. Carlos I, Cascais, 2750-310
  • Santa Marta Lighthouse Museum
    1 min walk
  • Cascais Marina
    5 min walk
  • Marechal Carmona Park
    5 min walk
  • Cascais (CAT)
    28 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, blackout curtains

Superior Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, Marina View

Superior Room, Marina View | View from room

Superior Room, Marina View

  • 25 sq m
  • Marina view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, Balcony

Superior Room, Balcony | Minibar, in-room safe, desk, blackout curtains

Superior Room, Balcony

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite, Sea View

Suite, Sea View | Minibar, in-room safe, desk, blackout curtains

Suite, Sea View

  • 54 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, blackout curtains

Standard Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, blackout curtains

Junior Suite

  • 54 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

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About this property

Pestana Cidadela Cascais - Pousada & Art District

Waterfront pousada with 2 restaurants and marina
Along with 2 restaurants, this smoke-free pousada has a marina and a full-service spa. WiFi in public areas is free. Additionally, an indoor pool, an outdoor pool and a health club are on-site.
Pestana Cidadela Cascais - Pousada & Art District offers 126 accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include baths or showers, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A marina and a health club are featured at the pousada. An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna.

Children aged under 12 years old are not allowed in the swimming pool or health club without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the pousada's full-service spa. Services include facials, body treatments and manicures and pedicures.
Pestana Cidadela Cascais - Pousada & Art District's great location gets high marks from our customers. During your stay, you're just a quick walk from Santa Marta Lighthouse Museum. You'll find features such as free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi
  • Enjoy Portuguese cuisine while dining at Taberna da Praca
  • Take a swim in the indoor and outdoor pools
  • Indulge with manicures and pedicures, body treatments or massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Guests have great things to say about the helpful staff and the location
  • Steps from Santa Marta Lighthouse Museum and Condes de Castro Guimaraes Museum
  • Cats and dogs welcome for a fee (restrictions apply)
Pestana Cidadela Cascais - Pousada & Art District offers its guests a full-service spa, a marina, and an indoor pool. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. An outdoor pool, a health club, and a sauna are also featured at the eco-certified Pestana Cidadela Cascais - Pousada & Art District.

This 5-star Cascais pousada is smoke free.

Taberna da Praca – This restaurant specialises in Portuguese cuisine and only serves light fare. Guests can enjoy al fresco dining (weather permitting).
Lobby Bar – This lobby lounge only serves light fare.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 20 per day)

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Lobby Bar
  • Maris Stella
  • Taberna da Praca

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 20 per day (984 ft away)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Front desk staff will greet guests on arrival.
Property Registration Number 4609

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Pousada Cascais Cidadela Historic Art District
Pousada Cascais Cidadela Historic Hotel & Art District
Pousada Cidadela Historic Art District
Pousada Cidadela Historic Hotel & Art District
Pestana Cidadela Cascais Pousada Art District Hotel
Pestana Cidadela Pousada Art District Hotel
Pestana Cidadela Cascais Pousada Art District
Pestana Cidadela Pousada Art District Hotel
Pestana Cidadela Cascais Pousada Art District
Pestana Cidadela Pousada Art District
Pestana Cidadela Cascais - Pousada & Art District Cascais
Pestana Cidadela Cascais Pousada Art District Hotel
Pousada de Cascais Cidadela Historic Hotel Art District
Pestana Cidadela Art District
Pestana Cidadela Cascais Pousada Art District
Pestana Cidadela Cascais - Pousada & Art District Cascais

Pestana Cidadela Cascais - Pousada & Art District Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 317 out of 477 reviews" "
Rating 8 - Good. 110 out of 477 reviews" "
Rating 6 - Okay. 35 out of 477 reviews" "
Rating 4 - Poor. 9 out of 477 reviews" "
Rating 2 - Terrible. 6 out of 477 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Ashleigh

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The indoor pool had a film of algae in the drains around the edges. The jacuzzi buttons on the indoor pool did not work (1 out of 4 worked). The outdoor pool - At one end in the bottom of the pool was an un-capped drain hole which if you stepped on it was painful. The decking around the outdoor pool was in poor repair. On one side of the pool was a small hole which had such high suction that it could trap fingers or worse, injure a child. As an adult it was hard to remove my hand from this suction hole. this was just below the water level. Other than the dangerous state of the outdoor pool, the hotel was great and the staff were brilliant.
Stayed 7 nights in Aug 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service
Was very convenient location. Pool was very small for a large hotel, hair dryer too hot.
Stayed 7 nights in Aug 2024

6/10 Okay

Miguel

Travelled with family
Disliked: Staff & service
When I booked I chose a room with a balcony and that was not what I got. It was relatively clean and the breakfast was good.
Stayed 3 nights in Aug 2024

6/10 Okay

Tor

Travelled with partner
Liked: Staff & service, amenities
Overall the hotel is ok but definitely not 5*. The communal areas are pretty shabby, as are some aspects of the room, and there is very little atmosphere. We also had to ask for our coffee pods to be refreshed every day. On the plus side the location is great, the building is historically interesting and the staff were friendly.
Stayed 4 nights in Jul 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only spent 1 night, but wish it was two! Great location and views.
Stayed 1 night in Jul 2024

10/10 Excellent

Seng Chin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A highlight of the stay was the staff. We found the staff very welcoming and helpful from check in to suggestions on places to see during our stay to help with restaurants reservations to breakfast. They are a credit to the hotel and Cascais.
Stayed 3 nights in Jul 2024

4/10 Poor

Paul

Travelled with group
Disliked: Staff & service
Did not receive vip gift, service was poor, long wait for coffee and breakfast. Poor signs to where things were. Room cleaned but no towels left had to ask for towels. Told later! Not a 5 star accommodation
Stayed 3 nights in Jul 2024

10/10 Excellent

Ariana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Ina

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

BARRY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You are inside of actual castle. Absolutely beautiful location. Staff friendly and amazing. I’ll be back
Stayed 3 nights in Jun 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in an amazing location. I will return!
Stayed 2 nights in Jun 2024

10/10 Excellent

Bernadette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was awesome, hotel was excellent.
Stayed 2 nights in Jun 2024

8/10 Good

luiz alves

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel all round. Staff always cheerful and helpful. Quirky hotel within a castle. Short walk to town.
Stayed 5 nights in Jun 2024

10/10 Excellent

Shezel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the staff at this hotel were exceptional. My son left his mobile phone in the back of an Uber on the way out on Saturday evening and the staff (Sara and the main manager) were very helpful in tracking down the Uber driver and securing his phone back. i cannot fault the staff. Very accommodating and helpful.
Stayed 3 nights in Jun 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Amazing stay. Love artwork throughout hotel and grounds. Such an unusual location inside a fortress. Great breakfast.
Stayed 5 nights in Jun 2024

10/10 Excellent

Thialos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to Downtown and the marina .
Stayed 1 night in May 2024

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The calm spaces within the hotel, the friendly staff and the whole art atmosphere. I like the breakfast on the terrace overlooking the marina and also the outside pool.
Stayed 7 nights in May 2024

8/10 Good

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing property built within a fortress and palace of the late King of Portugal. The rooms, facing a beautiful view of the water, look onto a marina with shops and restaurants. During the evening DJ music can be heard from the marina up to 2 am which can affect sleeping conditions. There are two very nice pools which added a lot of value to my experience. The outdoor pool is a bit of walk up some stairs but the ocean and grassy area around the pool is very nice. Unfortunately, there was no pool services outdoors where used towels and dishware sat. It was hard to find a clean towel. As a five star property , I expected the bed comfort to match the rating. Unfortunately, it did not. The mattress was soft and bouncy and needed replacement. My back hurt getting up every morning and that affected my overall experience. The hotel provides a wide array of food for breakfast including fresh squeezed juices, made to order coffee drinks, pastries , breads, meats, cheeses, vegetables and made to order eggs and omelettes. As a gluten free eater, there was no pastries to choose from and the small amount of bread they provided was packaged in plastic and not very good. I really enjoyed the location being close to town but away from the hustle and bustle of the touristy town of Cascais. There is a very nice walking and biking path from the hotel that overlooks the ocean. The art district that surrounds the hotel adds a lot of value and interest to the property.
Stayed 4 nights in May 2024

10/10 Excellent

Tod

Liked: Cleanliness, staff & service, property conditions & facilities
Both pools very nice Though access to outdoor pool quite a walk
Stayed 3 nights in May 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel, front staff can improve
No empathy shown at the reception. Workers were more i terested in ticking the boxes rather than understanding the situation . Surprisingly no/little recycling
Stayed 3 nights in Apr 2024

10/10 Excellent

Marianela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
40 minute commuter train ride to Lisbon. Great option if you want to stay in a quieter place than Lisbon. Hotel is in an old citadel. Short walk to Cascais and dining.
Stayed 3 nights in Apr 2024

2/10 Terrible

Pauline

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Beverly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel we really enjoyed our stay thank you
Stayed 1 night in Mar 2024