2/10 Terrible
Joyce
Travelled with family
1 May 2025
We discovered about a week to the stay that the entire apartment was not going to be occupied by us alone but rather shared kitchen for a fee, no living room etc. The whole point of renting the entire apartment as we have always done was to have it to ourselves and not shared lodging the landlord was unagreeble to allowing us have the entire use of the apartment, refused to refund money paid and we had to look for other lodgings at such short notice as flights had been booked months ahead and couldn't be cancelled. We ended up spending more money. We should have know as advert was in portuguese rather than english, a misrepresentation of the facts. We were hugely disappointed as we had booked ahead of a family celebration. Considering we have been using Expedia for our bookings.. flights and accommodation for a number years...we were quite appalled by the treatment we got.
Renters beware!!!
Joyce
Stayed 30 nights in Apr 2025