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SANA Malhoa Hotel

4.0 star property
VIP Access

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Photo gallery for SANA Malhoa Hotel

Lobby lounge
Lobby
Lobby sitting area
Lounge
Indoor spa tub

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
Av Jose Malhoa, Lisbon, 1099 - 089
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite

Suite | Living area | LCD TV

Suite

  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Double or Twin Room (With Extra Bed)

Double or Twin Room (With Extra Bed) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Double or Twin Room (With Extra Bed)

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double or Twin Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Double or Twin Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room, Connecting Rooms

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Family Room, Connecting Rooms

  • 50 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

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About this property

SANA Malhoa Hotel

Family-friendly hotel with full-service spa and health club
Along with a full-service spa, this hotel has a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
SANA Malhoa Hotel offers 185 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, SAYANNA WELLNESS. Services include massages and facials. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at SANA Malhoa Hotel. During your stay, you'll be within walking distance of Gulbenkian Museum. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at Lobby Bar
  • Self-parking available for a fee
  • Treat yourself to facials or massages at SAYANNA WELLNESS
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 15-minute walk of Gulbenkian Museum and El Corte Ingles Mall
  • Airport shuttle service available for a fee
SANA Malhoa Hotel offers its guests a full-service spa and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 7 meeting rooms. Event space at this hotel measures 8611 square feet (800 square metres) and includes a conference centre. Spa services, multilingual staff, and tour/ticket assistance are also featured at the family-friendly SANA Malhoa Hotel. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Lisbon hotel.

Lobby Bar – This bar specialises in Mediterranean cuisine and only serves light fare.
Restaurante Mediterrâneo – This restaurant serves breakfast, lunch and dinner. Open daily.
24-hour room service is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered parking on site (EUR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Bar
  • Restaurante Mediterrâneo

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Conference centre (8,611 square foot of space)

Full-service spa

  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 3)
  • Covered self-parking fee: EUR 25 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
SANA Malhoa Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Sana Malhoa
Sana Malhoa
Sana Malhoa Hotel
Sana Malhoa Hotel Lisbon
Sana Malhoa Lisbon
SANA Malhoa Hotel Hotel
SANA Malhoa Hotel Lisbon
SANA Malhoa Hotel Hotel Lisbon

SANA Malhoa Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 501 out of 865 reviews
Rating 8 - Good. 313 out of 865 reviews
Rating 6 - Okay. 35 out of 865 reviews
Rating 4 - Poor. 12 out of 865 reviews
Rating 2 - Terrible. 4 out of 865 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Stayed 1 night in Nov 2024

10/10 Excellent

PARESH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Louise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Noah

Stayed 8 nights in Oct 2024

8/10 Good

Victor, Madrid

Liked: Cleanliness
Stayed 4 nights in Oct 2024

10/10 Excellent

rilwan

Stayed 3 nights in Nov 2024

8/10 Good

Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was not near downtown Lisboa, had to Uber every time we went out. The staff was very friendly and helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We thoroughly enjoyed our stay. Breakfast was amazing!
Stayed 4 nights in Oct 2024

10/10 Excellent

kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean
Stayed 3 nights in Oct 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 6 nights in Sep 2024

10/10 Excellent

Hee-Kwon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked welcoming packages.
Stayed 2 nights in Oct 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained and the brunch was superb.
Stayed 3 nights in Sep 2024

8/10 Good

Maja

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

percy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent, especially Olivia at the front desk. She allowed me to store my luggage early while I explored the area until my room was ready. She was especially helpful with directing me how to get to certain places and recommendations on dining. The main bar was spectacular and the room accommodations were better than anticipated.
Stayed 2 nights in Sep 2024

4/10 Poor

Laura

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Puedo decir que las fotos son lo que veras. Pero desafortunadamente varias cosas empañaron esto, Primero mi reserva decia VIP, pero esto no hizo ninguna diferencia asi que no te dejes guiar por esto, FUI A CELEBRAR mi aniversario y este no es un lugar de celebracion, seguro encotraras experiencias mejores. Una vez el hotel abre sus puertas encontraras un olor a humedad o cigarrillo, el cual se extiende al primer piso, Piso en el cual me dieron la habitacion a la cual le dije que yo no queria en primer piso, la respuesta fue el hotel esta lleno. Al entrar a la habitacion el olor de cigarrillo fue permanente, muy molesto aunque lo intentamos y nos quedamos, pero muy a la 1am, el olor ya era insoportable, nuestra alergia estaba a tope, y tuve que bajar a pedir cambio de habitacion o que hicieran algo, mi desesperacion fue total, me sorprendio mas la respuesta muy amable del staff nos cambiaron al 6to piso, donde el olor seguia pero no era tan fuerte, ( sin embargo tuve que rogar para el cambio? recuerden desde que llegue 5hrs antes de mi pedido ya me habian dicho que no se podia!) De alli en adelante con este tipo de olor no puedes disfrutar del desayuno incluido o del bar, que estan recien remodelados pero el olor lo es todo. La zona es muy lejana de las zonas de interes. el parque del lado muy abandonado, asi como un par de edificios cercanos asi que la zona no se ve la mejor para disfrutar de la ciudad. Usamos en Spa, el staff muy amable. En conclusion no lo recomendaria.
Stayed 5 nights in Sep 2024

10/10 Excellent

menashe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Kathryn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is very beautiful, comfortable, great breakfast and is a 9Euro ride from airport so very convenient in that respect. To walk to popular sections such as Rossio square or Pink Streer , 4 Euro tops or you take public transportation or schedule a Tuk Tuk at the front desk . The pillows are soooooo comfortable. Room was very clean with ample space. . I’m would definitely stay here again . Staff is very friendly and accommodating.
Stayed 1 night in Sep 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Portugal
Amazing and comfortable room. Amazing breakfast. Loved the apple 🍏 🍎 at the counter. Great recommendations from the staff for tours, snacks, lunch and dinner. We also got help from the staff for transportation metro and Uber. All around this was a great hotel for my wife and I.
Metro station 5 minutes walk from the hotel
Stayed 2 nights in Sep 2024

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The general staff were great. The bar staff were excellent as well. My only complaint, is that the AC was not super cold and I do not like the double bed pushed together thing.
Stayed 3 nights in Sep 2024

10/10 Excellent

William

Stayed 2 nights in Sep 2024

10/10 Excellent

Stefany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff! Great breakfast!
Stayed 3 nights in Sep 2024

8/10 Good

Neil

Stayed 2 nights in Sep 2024

10/10 Excellent

Akila

Travelled with partner
Liked: Amenities, property conditions & facilities
Loved it !
Stayed 1 night in May 2024

10/10 Excellent

Sabari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent upscale property ! Breakfast was awesome !! Reception staff were very friendly and welcoming. Carlos ( manager ) was very courteous with me during my stay.
Stayed 3 nights in May 2024