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Torel Palace Lisbon

5.0 star property
VIP Access

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Photo gallery for Torel Palace Lisbon

Restaurant
Exterior
Building design
Bar (on property)
Villa, 1 Bedroom, Jetted Tub | Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Room service

Explore the area

Map
Rua Câmara Pestana, 45, Lisbon, 1150-082
  • Avenida da Liberdade
    ‪6 min walk‬
  • Rossio Square
    ‪7 min walk‬
  • Santa Justa Elevator
    ‪12 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Double Room (Master)

Double Room (Master) | Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Double Room (Master)

  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Double or Twin Room, City View

Premier Double or Twin Room, City View | Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Premier Double or Twin Room, City View

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Apartment, 2 Bedrooms, City View

Deluxe Apartment, 2 Bedrooms, City View | Living area | 24-inch LCD TV with cable channels, TV, pay films

Deluxe Apartment, 2 Bedrooms, City View

  • 95 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Suite, City View

Deluxe Suite, City View | Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Deluxe Suite, City View

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Royal Double Room, Jetted Tub, City View

Royal Double Room, Jetted Tub, City View | Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Royal Double Room, Jetted Tub, City View

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite, City View

Presidential Suite, City View | Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Presidential Suite, City View

  • 80 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Standard Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, City View

Standard Double Room, City View | Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Standard Double Room, City View

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite

Suite | Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Suite

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom | Living area | 24-inch LCD TV with cable channels, TV, pay films

Standard Apartment, 1 Bedroom

  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Royal Suite, City View

Royal Suite, City View | Living area | 24-inch LCD TV with cable channels, TV, pay films

Royal Suite, City View

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom, Balcony, City View

Apartment, 1 Bedroom, Balcony, City View | Living area | 24-inch LCD TV with cable channels, TV, pay films

Apartment, 1 Bedroom, Balcony, City View

  • 55 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Double Room, City View

Executive Double Room, City View | Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Executive Double Room, City View

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Penthouse, 2 Bedrooms, Balcony, City View

Penthouse, 2 Bedrooms, Balcony, City View | Living area | 24-inch LCD TV with cable channels, TV, pay films

Penthouse, 2 Bedrooms, Balcony, City View

  • 130 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Apartment, 2 Bedrooms, Jetted Tub

Apartment, 2 Bedrooms, Jetted Tub | Living area | 24-inch LCD TV with cable channels, TV, pay films

Apartment, 2 Bedrooms, Jetted Tub

  • 155 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Royal Double Room, City View

Royal Double Room, City View | Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Royal Double Room, City View

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Villa, 1 Bedroom, Jetted Tub

Villa, 1 Bedroom, Jetted Tub | Terrace/patio

Villa, 1 Bedroom, Jetted Tub

  • 48 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

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Front of property

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  • Free WiFi
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  • Air conditioning
4.9 out of 5, Exceptional, (512)
The price is €508
for 1 room
includes taxes & fees
19 May - 20 May
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About this property

Torel Palace Lisbon

Luxury hotel with 2 restaurants and 24-hour front desk
2 restaurants, an outdoor pool and a bar/lounge are available at this smoke-free hotel. Other amenities include a poolside bar, a snack bar/deli and valet parking. Change of towels is available on request
Torel Palace Lisbon offers 39 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 24-inch LCD televisions come with cable channels and pay-per-view films.

Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include safes and telephones. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Torel Palace Lisbon. During your stay, you're just a quick walk from Avenida da Liberdade. Features include 2 restaurants, an outdoor pool and a poolside bar.
  • The 2 restaurants, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Within a 10-minute walk of Avenida da Liberdade and Rossio Square
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a terrace, and multilingual staff are also featured at the luxury Torel Palace Lisbon. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Lisbon hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8 AM to 11 AM.
Black Pavilion – On-site restaurant. Guests can enjoy drinks at the bar.
2Monkeys- 1 MICHELIN * – On-site fine-dining restaurant. Reservations are required. Open selected days.
24-hour room service is available.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 1 metre; reservations required
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Secured, covered valet parking on site (EUR 30 per night)
  • Limited on-site parking (max 10 spaces per unit)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available for a fee: EUR 25 for adults and EUR 12.50 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 2Monkeys- 1 MICHELIN *
  • Black Pavilion

Things to do

  • Outdoor pool

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 24-inch LCD TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 65 per pet, per night
  • Weight limit: 22 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 75.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 12.5 for children
  • Airport shuttle fee: EUR 45 per vehicle (one-way, maximum occupancy 2)
  • Valet parking fee: EUR 30.00 per night
  • Pet fee: EUR 65 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 75.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Parties and events are allowed on site
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Torel Palace Lisbon offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 12268

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Torel
Torel Palace
Torel Palace Hotel
Torel Palace Hotel Lisbon
Torel Palace Lisbon
Torel Palace Hotel
Torel Palace Lisbon
Torel Palace Hotel Lisbon
Torel Palace
Torel Palace Lisbon Hotel
Torel Palace Lisbon Lisbon
Torel Palace Lisbon Hotel Lisbon

Torel Palace Lisbon Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 354 out of 443 reviews
Rating 8 - Good. 64 out of 443 reviews
Rating 6 - Okay. 15 out of 443 reviews
Rating 4 - Poor. 6 out of 443 reviews
Rating 2 - Terrible. 4 out of 443 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

heather

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and hotel were lovely and very helpful. Beautiful facility. Location was away from activities and restaurants other than onsite ones. At the top of very steep hill, which would have been fine if funicular had been operable
Stayed 3 nights in Jan 2025

10/10 Excellent

JOAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

James

Stayed 1 night in Jan 2025

10/10 Excellent

Steven, Davie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We purposely were looking for a property with old style charm rather than the typical big box/big brand modern hotels, and we definitely found that at Torel. We loved the property and our welcome host, Nicholas (I believe his name was), gave us one off the best welcome tours we have ever had. He’s a superstar. His energy, overview of the property, and overall service was amazing. One of his recommendations was the onsite Michelin restaurant, which he was able to get us into, and had an stunning culinary experience. When we return to Lisbon, we will absolutely stay again. The location, service, charm, and food was all perfect. We're very discerning travelers and was blown away with the experience.
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An oasis in the heart of the City. Elegant, mixing what you expect from a palace with modern amenities. Dining patio overlooking the City, pool and gardens. Very private. Great food. Funicular steps away. Very professional courteous staff. Just excellent.
Stayed 1 night in Jan 2025

10/10 Excellent

Talal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 3 nights in Dec 2024

10/10 Excellent

Bayan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great find! Sonja and everyone on the hotel staff made us feel right at home. Everyone is super friendly and really made an effort to get to know us. The rooms were super clean with high end furnishings. The breakfast was so delicious with plenty of options to choose from. And the view! Feels like we were staying in a friend's really, really nice home. This is a real gem. Can't wait to go back again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Keerthy

Stayed 2 nights in Dec 2024

10/10 Excellent

Athene, Honeydew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

noel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Dec 2024

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the overall experience. Beautiful feeling all around, very nice area and the view from the top of the hotel is amazing. Just don’t get a room by the entrance, loud in and out noises. The door opening and closing was kinda annoying. But I would stay again in a different are of the hotel.
Stayed 5 nights in Nov 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

4/10 Poor

Stephen

Stayed 1 night in Oct 2024

10/10 Excellent

Jacques

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with outstanding staff
Stayed 4 nights in Nov 2024

10/10 Excellent

Penelope

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!!

Such an amazing hotel with exceptional views. We loved it!! Would stay there again or any of their other properties!
Stayed 1 night in Nov 2024

10/10 Excellent

Kendria P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't say enough about how fabulous Torel Palace was for my stay! The hotel and views are lovely. The food was fantastic, but what sets it apart is the warmth and care of the staff. It was really amazing!
Stayed 3 nights in Nov 2024

10/10 Excellent

SEAN

Stayed 4 nights in Nov 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff. Not is a neighborhood with great access to bars restaurants and sites. But it was a beautiful oasis.
Stayed 3 nights in Oct 2024

8/10 Good

Shalini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in a great location. Beautiful rooms and view. I did experience noise ( from what I understood to be the patio above me) but my the comfort of the room made up for this. Whilst service isn’t personalized, staff are friendly and helpful. I would recommend this hotel.
Stayed 4 nights in Oct 2024

10/10 Excellent

Gerardo, Madrid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is excellent! Nice views and very charming. Service is quite good but I would improve a couple of things: 1. Bath towels were excellent the first day but on the second one regular quality ones were delivered at the room; Breakfast is nice but for a boutique hotel like this I would improve the offer as well as the quality of sweet options which are kind of “industrial” (croissants and donuts, specially). Other than that a great place to spend a weekend in Lisbon.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospitality at its best

Stayed 3 nights in Sep 2024

10/10 Excellent

Sophie, Elkins Park

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, lovely grounds, plenty of outdoor space , fantastic view. Most of best staff
Stayed 1 night in Oct 2024

10/10 Excellent

Shireen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the staff were excellent. Property was beautiful. Great location
Stayed 3 nights in Sep 2024