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Cais Urban Lodge

4.0 star property
VIP Access

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Photo gallery for Cais Urban Lodge

Duplex Apartment | Pillow-top beds, free minibar items, in-room safe, free WiFi
Pillow-top beds, free minibar items, in-room safe, free WiFi
Studio with Balcony | Pillow-top beds, free minibar items, in-room safe, free WiFi
Shower, free toiletries, hair dryer, towels
Studio | Pillow-top beds, free minibar items, in-room safe, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Rua do Ferragial 31A, Lisbon, 1200-182
  • Santa Justa Elevator
    ‪9 min walk‬
  • Rossio Square
    ‪11 min walk‬
  • Avenida da Liberdade
    ‪15 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪34 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Studio with Balcony

Pillow-top beds, free minibar items, in-room safe, free WiFi

Studio with Balcony

  • 40 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Futon

View all photos for Double Room

Double Room | Pillow-top beds, free minibar items, in-room safe, free WiFi

Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment

Apartment | Living area | 42-inch Smart TV with cable channels, TV

Apartment

  • 60 sq m
  • Sleeps 5
  • 1 Queen Bed, 2 Large Single Beds and 1 Single Futon

View all photos for Duplex Apartment

Duplex Apartment | Pillow-top beds, free minibar items, in-room safe, free WiFi

Duplex Apartment

  • 75 sq m
  • Sleeps 5
  • 1 Queen Bed, 2 Large Single Beds and 1 Single Futon

View all photos for Suite with Balcony

Pillow-top beds, free minibar items, in-room safe, free WiFi

Suite with Balcony

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Futon

View all photos for Studio

Studio | Pillow-top beds, free minibar items, in-room safe, free WiFi

Studio

  • 40 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Futon

View all photos for Duplex Suite

Pillow-top beds, free minibar items, in-room safe, free WiFi

Duplex Suite

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite | Pillow-top beds, free minibar items, in-room safe, free WiFi

Suite

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment with Balcony

Pillow-top beds, free minibar items, in-room safe, free WiFi

Apartment with Balcony

  • 76 sq m
  • Sleeps 6
  • 1 Queen Bed, 2 Single Futons and 2 Large Single Beds

View all photos for Duplex Studio

Pillow-top beds, free minibar items, in-room safe, free WiFi

Duplex Studio

  • 49 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

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About this property

Cais Urban Lodge

Hotel connected to a railway/underground station in Lisbon
This smoke-free hotel features self parking, concierge services and express check-in. Additionally, express check-out, ATM/banking services and multilingual staff assistance are on-site.
Cais Urban Lodge offers 30 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Beds feature pillowtop mattresses. 42-inch Smart televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Lisbon hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided on a daily basis.

Cais Urban Lodge's great location gets high marks from our customers. During your stay, you'll be connected to a railway/underground station and just a quick walk from Commerce Square. Concierge services and self-parking (surcharge) are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Self-parking available for a fee
  • Amenities include multilingual staff, a lift and an ATM
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Commerce Square and Santa Justa Elevator
As a guest of Cais Urban Lodge, you'll find multilingual staff, concierge services, and express check-in. Cais Urban Lodge also features express check-out, an ATM, and a lift. The front desk is open around the clock. For a fee, parking is available.

This 4-star Lisbon hotel is smoke free.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Onsite parking available only on request
  • Secured parking on site (EUR 20 per day)

Conveniences

  • ATM
  • Guidebooks

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Lift (140 centimetre wide door)
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Free minibar (limited items)

More

  • Air conditioning
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 7 days before arrival with check-in instructions and smart lock details; your host will greet you
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking

Access methods

Host will greet you, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: EUR 20 per day
  • Housekeeping is available for an additional fee and varies based on unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 7 days before arrival with check-in information and smart lock details. The host will greet guests on arrival.

Property is also known as

Urban Cais Lodge
Cais Urban Lodge Hotel
Cais Urban Lodge Lisbon
Cais Urban Lodge Hotel Lisbon

Cais Urban Lodge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 124 out of 172 reviews
Rating 8 - Good. 32 out of 172 reviews
Rating 6 - Okay. 7 out of 172 reviews
Rating 4 - Poor. 6 out of 172 reviews
Rating 2 - Terrible. 3 out of 172 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great information before arrival. Kept in touch on the day of my arrival, and greeted me to show me around and explain everything
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely central location
Me and my partner had a lovely stay at Cais Urban Lodge. Brilliant location and within walking distance to many bars, restaurants and all the amazing things to see in Lisbon. Staff were incredibly friendly and communication was frequent and easy via WhatsApp. Our only complaint would be that the fridge in the room was a little noisy when we wanted to sleep but other than that a lovely place to stay!
Stayed 4 nights in Nov 2024

10/10 Excellent

Bashirah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was convenient, walkable, and close to amenities, but quiet as well.
Stayed 2 nights in Oct 2024

10/10 Excellent

Joseph

Stayed 1 night in Nov 2024

10/10 Excellent

Guacira

Liked: Staff & service, amenities, property conditions & facilities
Hotel Cais Urban, was an amazing experience. I could not recommend it highly. Staff go above and beyond to do the best for your stay. I will come back anytime I am in Lisbon. Once again, thank you for everything. Guacira
Stayed 5 nights in Nov 2024

10/10 Excellent

Sarah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with fantastic service!
Stayed 6 nights in Nov 2024

8/10 Good

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Marlana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to stay for a night, or a week. Had everything we needed. Excellent area. Having a balcony was very nice.
Stayed 1 night in Nov 2024

8/10 Good

Danae

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy to walk around. Clean and conformable bed
Stayed 2 nights in Nov 2024

6/10 Okay

Terrea

Stayed 5 nights in Oct 2024

8/10 Good

Tracy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great location, an apartment right by Pink Street. It was clean and roomy. Communication was good. The futon they provide as a third bed is not very comfortable, but they did try to improve it by placing another beneath it. They were very prompt about bringing pillows and toilet paper when requested. I’d suggest a mirror or two outside of the bathroom. Overall, a good place to stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Cynthia Rosa

Stayed 5 nights in Oct 2024

10/10 Excellent

Erika, Chino Valley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in a perfect location
Stayed 3 nights in Oct 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Junqi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly communications
Stayed 3 nights in Oct 2024

10/10 Excellent

Allen, Orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was perfect for what we wanted in a short stay. The property does not have a lobby however the staff make it work very well. Highly recommended.
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean roomy place close to markets and other attractions
Stayed 1 night in Oct 2024

8/10 Good

Frank

Liked: Cleanliness, property conditions & facilities
Nice apartment. No reception desk or lobby. Difficult to check in. Hard to find.
Stayed 1 night in Oct 2024

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious room close to the old Lisbon. Lots of options for dining and entertainment but maybe a little noisy for us older, late 50s traveller ;-) The partying in the area usually last until very late in the morning and was quite noisy most of the 3 nights we were there. They do supply you with earplugs in the room that's probably why ! Probably not an issue for a younger traveller. Great staff there who took good care of us and were there to help any time we needed. Would certainly still recommend. Thanks again Cais Urban Lodge!
Stayed 3 nights in Sep 2024

10/10 Excellent

Isabelle

Stayed 7 nights in Aug 2024

8/10 Good

Justin, BETHESDA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the middle of the action. The Pink Street nightlife area is a block away, though the windows are well-insulated noise-wise. Keep in mind this is not a hotel. There is no front desk, and instead they have someone waiting to greet you if you show up between 3 and 6pm. The room is very modern, well-maintained, and spacious. Internet worked well.
Stayed 2 nights in Sep 2024

10/10 Excellent

Carol, Alameda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Very clean and comfortable. Nicely decorated.
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms and perfectly situated
Stayed 3 nights in Sep 2024

2/10 Terrible

Ekaterina

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024