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EPIC Apartments Seel Street

4.0 star property

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Photo gallery for EPIC Apartments Seel Street

Front of property
Full-sized fridge, microwave, dishwasher, cookware/dishes/utensils
Premium bedding, memory-foam beds, individually decorated
Premium bedding, memory-foam beds, individually decorated
Full-sized fridge, microwave, dishwasher, cookware/dishes/utensils

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

Map
25 - 27 Seel Street, Liverpool, England, L1 4AU
  • Liverpool ONE
    ‪1 min walk‬
  • Royal Albert Dock
    ‪9 min walk‬
  • M&S Bank Arena
    ‪16 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪31 min drive‬

Room options

View all photos for Pink Dreams Apartment

Pink Dreams Apartment | Premium bedding, memory-foam beds, individually decorated

Pink Dreams Apartment

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Penthouse Apartment

Premium bedding, memory-foam beds, individually decorated

Penthouse Apartment

  • 3 bedrooms
  • 3 bathrooms
  • City view
  • Sleeps 8
  • 4 King Beds

View all photos for Apartment 12 - One-bedroom

Full-sized fridge, microwave, dishwasher, cookware/dishes/utensils

Apartment 12 - One-bedroom

  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 5
  • 1 King Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Apartment 5 - Studio

Full-sized fridge, microwave, dishwasher, cookware/dishes/utensils

Apartment 5 - Studio

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment 1 - Studio

Premium bedding, memory-foam beds, individually decorated

Apartment 1 - Studio

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment 10 - Two-bedrooms

Flat-screen TV

Apartment 10 - Two-bedrooms

  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 8
  • 3 King Beds and 1 Double Sofa Bed

View all photos for Apartment 9 - Two-bedrooms

Flat-screen TV

Apartment 9 - Two-bedrooms

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 2 King Beds, 1 Single Bed and 1 Double Sofa Bed

View all photos for Apartment 8 - Two-bedrooms

Full-sized fridge, microwave, dishwasher, cookware/dishes/utensils

Apartment 8 - Two-bedrooms

  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 10
  • 4 King Beds and 1 Double Sofa Bed

View all photos for Apartment 4 - Two-bedrooms

Premium bedding, memory-foam beds, individually decorated

Apartment 4 - Two-bedrooms

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 2 King Beds, 1 Single Bed and 1 Double Sofa Bed

View all photos for Apartment 14 - One-bedroom

Apartment 14 - One-bedroom | Premium bedding, memory-foam beds, individually decorated

Apartment 14 - One-bedroom

  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 1 King Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Apartment 6 - Studio

Full-sized fridge, microwave, dishwasher, cookware/dishes/utensils

Apartment 6 - Studio

  • 35 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment 3 - Three-bedrooms

Premium bedding, memory-foam beds, individually decorated

Apartment 3 - Three-bedrooms

  • 3 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 10
  • 2 Single Beds, 3 King Beds and 1 Double Sofa Bed

View all photos for Apartment 11 - Two-bedrooms

Full-sized fridge, microwave, dishwasher, cookware/dishes/utensils

Apartment 11 - Two-bedrooms

  • 75 sq m
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 8
  • 3 King Beds and 1 Double Sofa Bed

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About this property

EPIC Apartments Seel Street

Apartment with kitchen, steps from Liverpool ONE
Free Wi-Fi in public areas and multilingual staff assistance are available at this smoke-free aparthotel. Each apartment provides a flat-screen TV with digital channels, plus a kitchen with a fridge, a microwave and a dishwasher. Comforts include a memory foam bed and premium bedding. Other touches available are free WiFi and a rainfall shower. Housekeeping is available on request.
EPIC Apartments Seel Street offers 14 air-conditioned accommodations with designer toiletries and a hairdryer. This individually decorated and furnished accommodation includes desks. Memory foam beds feature premium bedding. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, microwaves, kitchenware and utensils and dishwashers. Bathrooms include baths or showers with a rainfall showerhead.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

EPIC Apartments Seel Street's great location gets high marks from our customers. During your stay, you're just a quick walk from Royal Albert Dock. You'll find features such as free WiFi in public areas. Built in 2013, this upmarket aparthotel has 14 apartments over 3 floors. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a memory foam bed and a flat-screen TV
  • Free WiFi
  • Services include luggage storage and a virtual front desk
  • Steps from Liverpool ONE and 9 minutes on foot from Royal Albert Dock
EPIC Apartments Seel Street offers its guests multilingual staff and a lift. WiFi is free in public spaces.

This 4-star Liverpool aparthotel is smoke free.

Languages

English, Polish, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Microwave

Bedrooms

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Virtual front desk

Location highlights

  • In the city centre
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 14 units
  • 3 floors
  • Built in 2013
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 25

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 20.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 500.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: GBP 25 (subject to availability)
  • Crib (infant bed) fee: GBP 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

EPIC Apart
EPIC Apart Hotel
EPIC Apart Hotel Liverpool
EPIC Apart Liverpool
EPIC Apart Hotel Seel Street Liverpool
EPIC Apart Hotel Seel Street
EPIC Apart Seel Street Liverpool
EPIC Apart Seel Street
EPIC Apart Hotel Seel Street
Epic Apartments Seel Liverpool
EPIC Apartments Seel Street Liverpool
EPIC Apartments Seel Street Aparthotel
EPIC Apartments Seel Street Aparthotel Liverpool

EPIC Apartments Seel Street Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 227 out of 426 reviews
Rating 8 - Good. 112 out of 426 reviews
Rating 6 - Okay. 35 out of 426 reviews
Rating 4 - Poor. 27 out of 426 reviews
Rating 2 - Terrible. 25 out of 426 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Melissa

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Our room smelled terribly of cigarette. I asked the hotel receptionist (which by the way is reachable via WhatsApp and not physically present) if they could clean the room thoroughly. They sent a staff member with a can of Lysol. That was the solution. After staying around 15-30 minutes in the room I couldn’t bare the cigarette and smoke dander. It was everywhere. I ended up in a coughing and allergy attack I had to leave. I asked for another room and they didn’t have any. I asked for a refund and they couldn’t “guarantee” one. I’m taking it up with Expedia or my credit card. I don’t recommend this place
Stayed 1 night in Nov 2024

6/10 Okay

Kathryn

I was sent the wrong check in information. No one was answering my calls. When I did find a member of staff they told me i was at the wrong building. I found my room but there was no key fob so couldn't get in. The apartment was a good size but tired looking. It was cold and I was unable to change the temperature using the controls. Despite all this it was good value for money
Stayed 1 night in Dec 2024

10/10 Excellent

Steve

Travelled with group
Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Andres

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Terence

Travelled with group
Liked: Cleanliness
Centrally located
The location was perfect. The condition of the flat was ok. Lots of marks cracks etc. sofa bed in lounge wasn’t amazing. Didn’t have enough towels - 8 of us staying and only four towels. Had to contact them to bring more. Would stay again though
Stayed 1 night in Nov 2024

10/10 Excellent

connor

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
Perfect customer service and the apartment was amazing
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Graham

Liked: Cleanliness, room comfort
Rough start ends relatively well.
I was unaware of a 50% holding deposit so had to pay before I arrived. 1hr after this was paid I then had an attempt to take the full amount for the 2 nights stay. I challenged the EPIC team, as when I booked the property via Hotels.com I stated pay at hotel. I was told by the EPIC team, that they have no one at the sitw so the money has to be taken before arrival. Again, I was not very happy with this, bit I had to pay. The EPIC team advised that I should raise this with hotels.com directly so that hotels.com are able to remove or adjust the option of Pay at Property. The apartment it self was very nice, clean, a good size, comfortable bed and apprecited the free tea, coffee and milk.location wise, excellent, but be aware if you stay at the weekend, it is rather noisey outside till around 2am due to the local bars and clubs on the street. The door code to the apartments was changed yesterday, but I was not advised of this by the EPIC team. My friend, was standing outside for over 1hr in the cold as they had come back to the apartment to collect a coat and had to wait for someone to leave the property so they were able enter. EPIC team need tonupdate pwople if the code to the main door is changed via message/email on the day. I would stay here again, especially now I understansd the process, as the apartmwnt was very nice and at very good price.
Stayed 2 nights in Nov 2024

4/10 Poor

Stephen

Travelled with family
Disliked: Cleanliness, room comfort
Apartment is billed as 4 star Apartment sleeping 5. Really badly equiped, 2 glasses, 2 cups, impossible to cook, not very clean. Also no warning of just how noisy the apartments are. It should be pointed out on the description that it will be very noisy until 3am on Friday and Saturday
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

marzena

Travelled with family
Liked: Cleanliness, room comfort
Great place
Very spacious and clean apartment. Highly recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

caleb

Travelled with family
Liked: Cleanliness, amenities, room comfort
Building manager showed up and escorted us to our apartment and explained everything. Through no fault of EPIC, Liverpool won an important football match that day resulting a lot of partying in the nearby clubs. Made me wish I was younger!
Stayed 2 nights in Nov 2024

6/10 Okay

Julie

Travelled with family
Liked: Cleanliness
The accommodation is fine but I find it really odd that kitchens are fitted out well yet hardly any basics to use them are provided. I ended up having to buy disposable baking trays and this wasnt the first time !! We expected some noise due to the location and weve stayed there before but sound proofing was nowhere near as good as it has been when weve stayed in other apartments.....the poor person sleeping on the.sofa bed had to keep the tv on ! Cleanliness was at a good standard as it always is but there were mouldy teabags in one of the canisters which isnt great......would also be good if a wash up sponge or even a pack of cleaning wipes were provided. For the sake of a few pence it would mean less work for the cleaners.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jody

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing apartment just wish we'd stayed more than 1 night.
Stayed 1 night in Sep 2024

10/10 Excellent

Greg

Travelled with group
Liked: Cleanliness, amenities, room comfort
Class Hotel would defo recommend to others looking , for a place to stay
Stayed 1 night in Sep 2024

4/10 Poor

David

Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

ROBERT

Liked: Cleanliness, amenities, room comfort
Really nice property in the heart of the night life and great appartment
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice property. Well maintained and clean. Easy to walk to city centre with many options for shopping, dining and bars.
Stayed 1 night in Aug 2024

2/10 Terrible

Georgia

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Already made a complaint. Next to a nightclub with bounding music untill 3-4am never says this on description. Rooms a dirty smell and holes everywhere in the wall. Couldn’t check in till 3.40 despite check in being at 3pm, no communication about this however or prior warning just constantly lied to telling there chasing it when clearly have been seen sat in office playing on phone. AVOID AT ALL COSTS.
Stayed 2 nights in Jun 2024

4/10 Poor

Lynsey

Travelled with family
Disliked: Room comfort
Wouldn’t stay with family
Non stop partying in other apartments No one got any sleep Beds uncomfortable Sofa bed broke
Stayed 1 night in Apr 2024

2/10 Terrible

Christine

Disliked: Cleanliness, room comfort
ONE RUDE & ANGRY FEMALE STAFF MEMBER ON PHONE!!
Paid for a 2 night stay but didn't stay at all due to a really rude & angry female staff member I had the misfortune to speak to on the phone before our arrival. I phoned to ask for help with their 3rd party checking in company's email & was greeted by a very, very hostile female. I'm a strong female but my partner & I were that upset by this representative of EPIC Seel Street that we decided not to bother staying at this hotel & ruin my partner's Birthday, even though it was paid for!!!
Stayed 2 nights in Feb 2024

4/10 Poor

Jonathan

Travelled with family
Disliked: Cleanliness
We arrived to find that we were not actually in the building we had booked but in an alternative building two streets away (on Duke Street). We had purposely booked the Epic Seel Street apartments to be across the road from a hotel our family were staying in. It was not clear on the booking that you may be in an alternative property. When we got to the property the sink on the bathroom was completely blocked. This was dealt with swiftly but was inconvenient. There was also renovation work taking place in an adjacent property which was noisy until 6pm. We were not notified of this. The property was generally scruffy and in need to refurbishment, with broken furniture and the cooker didn’t work. All in all a disappointing stay.
Stayed 2 nights in Feb 2024

6/10 Okay

Marie

Travelled with group
Liked: Cleanliness
A basic stay
I booked 5 rooms for a hen party including the penthouse. We appreciated a couple of free upgrades and a complementary late check out on the penthouse. The space was massive in all the rooms and had everything you could need. The location is great too. However we did have a few issues. The self check in codes arrived an hour late and only after my friends had visited the office at the sister hotel. The penthouse was very cold and the heating system didn't seem very effective, it also needs a lick of paint in some areas like the ceilings or cleaning the old tape off the windows. Living rooms dont have curtains and one of them had a flood light outside, so the person in the sofa bed couldnt sleep - the team changed the room on request though. Not sure how this would be handled if it was busier in season. Even though i'd been given complementary late check out, the team called multiple times and housekeeping came knocking at 11am. I was asked to pay for overstaying, although this was quickly settled once i sent evidence of correspondence. The late check out requested a payment for some of the rooms even though this had been paid in advance. Overall, it was fairly good and issues raised were dealt with quickly, but not worth the money paid.
Stayed 2 nights in Jan 2024