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Malmaison Liverpool

4.0 star property

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Photo gallery for Malmaison Liverpool

In-room safe, desk, blackout curtains, iron/ironing board
Meeting facility
Shopping centre
Meeting facility
Cocktail bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
7 William Jessop Way, Liverpool, England, L3 1QZ
  • Liverpool Pier Head Ferry Terminal
    ‪6 min walk‬
  • Liverpool ONE
    ‪11 min walk‬
  • Royal Albert Dock
    ‪12 min walk‬

Room options

View all photos for Club Twin

Club Twin | In-room safe, desk, blackout curtains, iron/ironing board

Club Twin

  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room

Club Room | In-room safe, desk, blackout curtains, iron/ironing board

Club Room

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Signature Suite

Signature Suite | In-room safe, desk, blackout curtains, iron/ironing board

Signature Suite

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe Room

Club Deluxe Room | In-room safe, desk, blackout curtains, iron/ironing board

Club Deluxe Room

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Malmaison Liverpool

Riverwalk hotel with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and 24-hour room service. WiFi in public areas is free. Other amenities include conference space, dry cleaning and laundry facilities.
Malmaison Liverpool offers 130 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Liverpool hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Malmaison Liverpool. During your stay, you're just a quick walk from Liverpool Pier Head Ferry Terminal. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy British cuisine while dining at Brasserie
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Royal Albert Dock and Liverpool Pier Head Ferry Terminal
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 1528 square feet (142 square metres) and includes conference space. A terrace, tour/ticket assistance, and laundry facilities are also featured at the eco-certified Malmaison Liverpool.

This 4-star Liverpool hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 10 AM and at the weekend from 8 AM to 11:00 AM.
Brasserie – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.
Malbar – On-site cocktail bar.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 20.50 per day)

Food and drink

  • Full breakfast available for a fee 7 AM to 10 AM on weekdays and 8 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie
  • Malbar

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,528 square feet of conference space
  • Meeting rooms

Outdoors

  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 23 for adults and from GBP 12 for children
  • Nearby parking fee: GBP 20.50 per day (2625 ft away)
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Liverpool Malmaison
Malmaison Hotel Liverpool
Malmaison Liverpool
Liverpool Malmaison Hotel
Malmaison Liverpool Hotel Liverpool
Malmaison Liverpool Hotel
Malmaison Hotel Liverpool
Liverpool Malmaison Hotel
Malmaison Liverpool Hotel
Malmaison Liverpool Liverpool
Malmaison Liverpool Hotel Liverpool

Malmaison Liverpool Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 660 out of 1041 reviews
Rating 8 - Good. 225 out of 1041 reviews
Rating 6 - Okay. 103 out of 1041 reviews
Rating 4 - Poor. 35 out of 1041 reviews
Rating 2 - Terrible. 18 out of 1041 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Nicola

Stayed 2 nights in Dec 2024

8/10 Good

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff we came into contact with were very good.
Stayed 1 night in Dec 2024

10/10 Excellent

Steve

Stayed 2 nights in Nov 2024

10/10 Excellent

Paul, Wrexham,

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay
Stayed 1 night in Dec 2024

10/10 Excellent

Roisin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with my stay, hotel was excellent!
Stayed 3 nights in Nov 2024

10/10 Excellent

Ashleigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location just a short walk into the City Centre and Docks. Rooms are lovely and I personal love the massive baths. Parking is pricey though as hotel doesn’t offer a discount for guests but car park is right next door to the hotel. Would highly recommend
Stayed 2 nights in Dec 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Shame
Everything was great with the hotel and our stay right up until 9am Sunday morning where the fire alarm went off intermittently until we checked out at 11am. There was a fault and they couldn’t reset it. Shame really ruined a nice relaxing anniversary weekend.
Stayed 1 night in Dec 2024

10/10 Excellent

LORRAINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Maria

Liked: Staff & service, room comfort
A mixed bag!
Lovely sized room. Very comfortable bed but poor pillows. No toilet brush. WiFi wasn’t working and no plug near to a mirror to use the hairdryer.
Stayed 1 night in Dec 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel with great staff
Lovely hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Vijaykumar, Mercer Island

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After the first night, went for a shower in the morning and there was no hot water, the tap did not work. They quickly arranged for me to take a shower in another room and fixed the tap before the end of the day. So I did not have repack and change rooms, had my shower. The Front Desk was apologtic, gracious and acted quickly. Would be happy to stay there again, very convenient to downtown restaurants, attractions, including their annual Santa run which included folks in blue Santa suits (Everton Colors). Anfield was also close by which is why I went.
Stayed 4 nights in Nov 2024

4/10 Poor

Andrew

Disliked: Property conditions & facilities, room comfort
Tired looking hotel
Disappointed with the hotel - further cemented by the AC in the bedroom not working and having to have electric fans to try and keep the room cool!
Stayed 2 nights in Dec 2024

6/10 Okay

Sophie

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
We were a little disappointed with the quality of the room. For a 4 star hotel and £237 a night for a standard room, we expected a higher standard of cleanliness. There was a musty smell in the corridor and room. The headboard was filthy with stains. The extractor in the bathroom was covered in mould. The room was in a general poor condition. Had food in the bar area, seabass was full of bones and made me unwell. I had to return it and order alternative which was t any better. The brisket was dry. Wouldn't stay here again as we didn't find it value for money
Stayed 1 night in Nov 2024

6/10 Okay

Darren

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Mal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

gemma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 1 night in Nov 2024

10/10 Excellent

julia

Stayed 1 night in Nov 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay for business. Very convenient for city centre. Restaurant and bar is good, rooms are great. Gym is ok. Parking is easy. I use this place 3-4 times a year and wouldn’t stay elsewhere in Liverpool.
Stayed 2 nights in Aug 2024

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were fantastic and the steak and wine were delicious. Will definitely be back
Stayed 1 night in Oct 2024

6/10 Okay

Francis

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Expensive, with no breakfast or parking included
Having paid £420 for a 2 night stay, to then not have breakfast included, and also pay over £23 per day parking is just awful value. Interior decor okay, but now looking tired. Reception and cleaning staff, were all very kind and attentive.
Stayed 2 nights in Nov 2024

8/10 Good

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities
Location good for attractions and shops.
Stayed 2 nights in Nov 2024

10/10 Excellent

K gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Ailie, Church Lawton

Travelled with partner
Liked: Amenities, property conditions & facilities
We had decided to upgrade our overnight Monday stay at Malmaison to the highest grade in a double room, which was a club deluxe double. We checked in after 3pm as instructed. Upon entering our room we initially felt something was wrong. The shower looked like it had been used immediately before we arrived. There was a used towel on the rack. One bottle of water was missing and there were no coffee cups alongside the machine. The last resident had also left their nectar card in the room key slot by the door. We were leaving for a meal in town straight away, and so went to reception on our way out and informed them of this. The lady on reception was very nice andapologetic,and asked if we wanted to move rooms. We confirmed we would like this if possible. The manger on reception then said, this was not possible. They said the room would be seen to immediately. We returned a few hours later. Our room has been serviced and there was a voucher for four hotel drinks on the table. We were very grateful for the drinks vouchers but disappointed we were not moved after check in.
Stayed 1 night in Nov 2024