Our experience at TCO left much to be desired. The check-in process was unnecessarily slow because we didn’t receive any communication about the insurance deposit, causing confusion and delays. Once we got to our room, we found the beds to be uncomfortable, making it hard to get a good night’s rest. Overall, between the check-in hassle and the poor quality of the beds, our stay was more frustrating than relaxing. The Manager was nice, though and allowed us to have a late checkout