Logroño hotel in Logroño City Centre with a 24-hour front desk
This smoke-free hotel features self parking, coffee/tea in a common area and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and a library are on-site.
Hotel Sercotel Portales offers 48 accommodations with minibars and a safe. Flat-screen televisions come with cable channels.
Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Our customers tell us that they can't get enough of the helpful staff at Hotel Sercotel Portales. During your stay, you're just a quick walk from Museo de la Rioja. You'll find features such as free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service. This property offers pet-friendly amenities, such as food and water bowls.
Free WiFi
Buffet breakfast served daily for a fee
Self-parking available for a fee
Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
Steps from Museo de la Rioja and Calle del Laurel
Cats and dogs welcome for a fee
Pet-friendly amenities are available, including food and water bowls
As a guest of Hotel Sercotel Portales, you'll find a library, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Hotel Sercotel Portales also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee.
This 3-star Logroño hotel is smoke free.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Languages
English, French, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Parking on site (EUR 15 per day)
Food and drink
Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 11.90 for adults and EUR 11.90 for children
Coffee and tea in common areas
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Spa
Massage
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
Lift
Low-height counter and sink
Wheelchair accessibility
More
1 building
6 floors
Smoke-free property
Room amenities
Bathroom
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Minibar
More
Air conditioning (climate-controlled)
Desk
Iron/ironing board on request
Safe
Policies
Check-in
Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Check-out
Check-out before noon
Contactless check-out
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets: EUR 20 per pet, per night
Only dogs and cats are allowed
Food and water bowls are available
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for EUR 33.0 per day.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately EUR 11.9 for adults and from EUR 11.90 for children
Self-parking fee: EUR 15 per day
Pet fee: EUR 20 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: EUR 33.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival.
We should mention
On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Property is also known as
Hotel Sercotel Portales
Hotel Sercotel Portales Logrono
Sercotel Portales
Sercotel Portales Logrono
Portales Hotel Logroño
Hotel Sercotel Portales Logroño
Sercotel Portales Logroño
Sercotel Portales
Hotel Hotel Sercotel Portales Logroño
Logroño Hotel Sercotel Portales Hotel
Hotel Hotel Sercotel Portales
Sercotel Portales Logrono
Hotel Sercotel Portales Hotel
Hotel Sercotel Portales Logroño
Hotel Sercotel Portales Hotel Logroño
Hotel Sercotel Portales Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Hotel was very clean & tidy with friendly staff. Room had small welcome extras like toothbrushes & toothpaste and it’s ideally situated for the pinchos streets of the city. It’s also close to the old historic city wall. I recommend this hotel and I will be returning to the wonderful city and this hotel.
Fantastic location in Logrono, walking distance to many cafes, restaurants, sites and shops. Front desk staff were incredibly helpful and even made telephone calls on our behalf to arrange cabs from / to the hotel after identifying a cab company in a different city (Calahorra) for us because we do not speak Spanish. Pointed us to Info to help us plan tours. (Vineyard & Winery Tour with Inma was amazing!!) Rooms were clean, comfortable and spacious. Nice view from the window. Breakfast was good. 4 night stay. Would stay again! Highly recommend!
Great location. Nice staff. Clean rooms. Need to update their instructions on how to arrive by care. A mañ with arrow would be nice as well as a description on semi-pedestrian street used to get to the hotel. Overall we enjoyed our stay and would stay here again in the future.
Alberto
Stayed 1 night in Jun 2024
8/10 Good
Brian
15 Jun 2024
Liked: Cleanliness, staff & service, room comfort
Well situated but could be better
Not the same standard as the Sercotel we stopped at in Vitoria-Gatiez. A bit tired. Little things like the shower head wouldn't stay in place. The sink plug didn't hold water. But hotel ideally situated for the Old Town right at the top of the main way through. A bit difficult tto find. Follow the yellow hotel signs even if they seem to be taking you into pedestrian areas.
The hotel was in a perfect location, close to a concentration of tapas bars. The view from our room was beautiful. The only downside was that the hotel was hard to find as it was on a side street with not a lot of visible signage. Staff was friendly and helpful. We would stay here again.
Hotel was in nice are? But the only thing I didn’t like was that the Air conditioner at night didn’t work because they have the the thermostat outside so the only thing that was working at night was the central fan that was what the front lady told me, and during the day when you leave the room and remove the room card key it would turn the power off so the AC will turn off, what I did was that I put a old plastic card so it won’t turn off.
This hotel, located on the western fringe of central Logrono, was a great place to stay for the three nights we took in the San Mateo wine harvest festival. Calle Portales is a narrow thoroughfare that dives straight into the heart of Logrono. A short zig-zag from the hotel and one is in the middle of a vibrant tapas and bar scene which we enjoyed immensely. Our room was very clean though smaller than our perception when looking at room photos online. With our four bags, and little room storage, it was very tight. I wish hotels would post room measurements. Front desk staff was friendly and helpful. The breakfast buffet we found to be average. Overall, I would recommend this hotel for those folks who travel light and want clean digs near the action!
robert
Stayed 3 nights in Sep 2023
6/10 Okay
Michael
Travelled with partner
21 Sept 2023
Liked: Cleanliness, staff & service
Just a basic room /amenities in a good location. Clean, safe, and good enough for a short stay - we've been there for one night only. Parking and the car elevator are a bit tight.
Convenient location and helpful staff but the standard double room seemed very cramped. Bathroom was good sized though. Television had a very limited amount of only Spanish language programs. Parking garage best suited for very small cars. We were lucky that the space next to ours was not used.