9 Hertford Street

4.5 star property

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Photo gallery for 9 Hertford Street

Superior Apartment | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
Front of property
Superior Apartment | Private kitchen | Full-sized fridge, microwave, oven, stovetop
Club Apartment, 1 Bedroom (with Terrace) | Terrace/patio
Club Apartment, 1 Bedroom (with Terrace) | Living area | 55-inch Smart TV with digital channels, TV, fireplace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Washer
  • Fireplace
  • Kitchen
  • Pet-friendly
  • Parking available
  • Air conditioning

Explore the area

Map
9 Hertford Street, London, England, W1J 7RJ
  • Hyde Park
    ‪5 min walk‬
  • Buckingham Palace
    ‪10 min walk‬
  • Piccadilly Circus
    ‪15 min walk‬
  • London (LHR-Heathrow)
    ‪40 min drive‬

Room options

Classic Apartment, 1 Bedroom, City View

  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

Superior Apartment

  • 75 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Club Apartment, 1 Bedroom (with Terrace)

  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

9 Hertford Street

Luxury aparthotel in London
Along with self parking, this smoke-free aparthotel has concierge services and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, tour/ticket assistance and a front desk safe are on-site. Each apartment boasts a fireplace and offers free WiFi and a kitchen. Comforts include Egyptian cotton sheets and a down duvet, and guests will also find conveniences, such as a washing machine and a dining area. Weekly housekeeping is available.
9 Hertford Street offers 10 air-conditioned accommodations, which are accessible via exterior corridors, and features fireplaces and espresso makers. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch Smart televisions come with premium digital channels. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Our customers tell us that they can't get enough of the helpful staff at 9 Hertford Street. During your stay, you're just a quick walk from Hyde Park. You'll find features such as free WiFi in public areas, plus dry cleaning service and a round-trip airport shuttle (surcharge). This luxury aparthotel has 10 apartments. This property offers pet-friendly amenities, such as food and water bowls. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a washing machine and a fireplace
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 5-minute walk from Hyde Park and 10 minutes on foot from Buckingham Palace
  • Airport shuttle service available for a fee
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
As a guest of 9 Hertford Street, you'll find tour/ticket assistance, concierge services, and laundry facilities. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The luxury 9 Hertford Street also features dry cleaning/laundry services, a front desk safe, and a lift. Parking is available for a fee.

This 4.5-star London aparthotel is smoke free.

Languages

Arabic, Bulgarian, Croatian, English, French, Macedonian, Portuguese, Serbian, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Secured parking on site (GBP 45 per day)
  • Onsite parking options include a garage

Family friendly

  • Free cot

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Bedrooms

  • Bedroom
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed: GBP 80 per day

Bathroom

  • 1 private bathroom
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Fireplace
  • Living room
  • Separate dining area

Entertainment

  • 55-inch Smart TV with premium digital channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washing machine

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating
  • Portable fan

Pets

  • Pet friendly
  • 2 pets total
  • Pets stay free
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Housekeeping (weekly)
  • Iron/ironing board
  • Luggage storage
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In the city centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 10 units
  • Access via exterior corridors
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (10:00 AM - 6:00 PM)
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

  • Pets are welcome and stay free
  • Maximum 2 pets
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 80 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: GBP 95 per vehicle (one-way, maximum occupancy 4)
  • Secured self-parking fee: GBP 45 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 80 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
9 Hertford Street offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 8:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

9 Hertford Street Apartment London
9 Hertford Street Apartment
9 Hertford Street London
9 Hertford Street London
9 Hertford Street Aparthotel
9 Hertford Street Aparthotel London

9 Hertford Street Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 88 out of 112 reviews
Rating 8 - Good. 18 out of 112 reviews
Rating 6 - Okay. 2 out of 112 reviews
Rating 4 - Poor. 2 out of 112 reviews
Rating 2 - Terrible. 2 out of 112 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This large one bedroom was perfect for our family of three. They let us check in early and lent us umbrellas for the rain. Everything was clean and comfortable. They had lots of extra touches - like laundry detergent - to make our stay super comfortable. Very friendly and helpful front desk staff.
Stayed 4 nights in Dec 2024

2/10 Terrible

FAHAD

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect for 3-4 people. Loved having a kitchen.
Stayed 1 night in Dec 2024

8/10 Good

Candice

Liked: Cleanliness, room comfort

Amazing stay

Was welcomed and checked in immediately even tho we arrived early.Nikola was so wonderful n helpful. Room is cute n clean. Went down to bar n Nicola n Grace were so lovely n helpful with all questions I had. The whole staff was great. Will stay next time as it was an amazing experience. Thank you !
Stayed 4 nights in Dec 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location in the heart of Mayfair Great size accommodation
Stayed 1 night in Dec 2024

10/10 Excellent

MARCIE

Liked: Cleanliness, room comfort
Great accomodation, location and service!
Stayed 3 nights in Sep 2024

10/10 Excellent

Craig

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff are always excellent and credit to the property. Lourdes was super awesome and couldn’t do enough for us. We will be back again
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, room comfort

9 Hertford Street

Excellent position in the heart of Mayfair. Very close to shepherds market with multiple restaurants. Extremely close to Hyde Park and all it has to offer, Oxford street and Piccadilly all within walking distance. The accommodation was spacious with a separate kitchen, dining room and lounge and separate bedroom. Perfect for families, couples or individuals. The lounge offers a great work and comfortable relaxing space. Highly recommended.
Stayed 1 night in Dec 2024

10/10 Excellent

Luke, Sale

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A wonderful stay in a perfect location. The most Pet Friendly place we have ever stayed in London and we have tried many. We stayed in the lovely Club Room with a huge, private and safe terrace for dogs. The staff really make this Aparthotel truly 5 stars. To feel welcomed with dogs and not rushed out of the way like in many "pet friendly" hotels in London is very rare. We also used their dog sitting service so we could enjoy a theatre show, knowing the dogs were looked after for the evening by the lovely Lourdes. 5 minutes walk from both St James or Hyde Park and so many dog friendly places nearby. 5 stars and we will most certainly be back.
Stayed 6 nights in Nov 2024

10/10 Excellent

JOHN

Liked: Cleanliness, room comfort
Extremely well run and good value accommodation
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and a warm welcome from the fabulous lady from the team when I arrived. A home away from home! Thank you
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
The staff was very friendly and helpful.
Stayed 2 nights in Oct 2024

8/10 Good

Joel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
4 stars but a bit disappointing. No huge issues, more like death from 1,000 cuts. Great first impression; large, well appointed, light, airy, wonderful bedding. Windows face pub. Closing them works but we like to feel a breeze and hear the raindrops. Bathroom - toilet clearly not scrubbed, dirt in corner behind door, toilet flush from 60’s, shower/tub highest off ground I’ve seen. Kitchen - ample amenities (lovely teapot and cozy). Washer/dryer was a HUGE factor in renting place, but no instructions. Had to go to YouTube to figure out. 2 hours to dry 2 pairs of jeans! Dining area was elegant, an example, like bedding, that made place comfortable. Living room spacious and relaxing though one of couches lacked support. You sat and sunk! Large desk offered excellent workspace, but would have been practical to have phone charger or accessible electric outlet. Again, nice apartment, but small details detracted from overall. Bigger detail - when walking into bedroom, we often smelled faint cig and weed odor coming from air ducts directly above threshold. Interior soundproofing lacked. Every time people across hall opened door, our door rattled. Sounded like someone coming into our place. NOT good! So many little details could have been improved, so many missed opportunities to make us love 9 Hertford. Overall, a decent apartment, but with few adjustments, could have been great. For money we paid, and great first impression, we expected more. Great service from staffer Lourdes.
Stayed 4 nights in Sep 2024

10/10 Excellent

Alexey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place with everything needed for short or long stays. The location is very convenient, with plenty of dining options around.
Stayed 1 night in Jul 2024

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, room comfort

This is a must stay!

This property is absolutely amazing! The staff are so kind and professional too from check in to check out. Our family of 4 stayed here for 3 nights in June. We stayed on the 1st floor. So much room for our family to spread out and not be on top of each other. Everything was very clean. You can tell they have put so much thought and care into every detail from the decorating to the added things they put in the kitchen, large bedroom and bathroom. The location is perfect too! So much is close by to walk to including Buckingham Palace. Neighborhood is very cute and clean. Very nice area! We will definitely recommend staying here to friends and we will definitely be back to stay here again. We found our home away from home when in London.
Stayed 3 nights in Jun 2024

10/10 Excellent

Susannah

Liked: Cleanliness, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and responsive. We thoroughly enjoyed our stay. Definitely would go back in the future. Thanks so much!
Stayed 5 nights in Jun 2024

10/10 Excellent

Sonia

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful property; exceptional location; fully equipped kitchen; safe neighborhood (I stayed alone); helpful but not intrusive staff; I shall definitely stay again!
Stayed 9 nights in May 2024

10/10 Excellent

Burton

Liked: Cleanliness, room comfort

Would definitely recommend

The staff was friendly and helpful, the room was clean and comfortable and the property was conveniently located.
Stayed 1 night in Jun 2024

10/10 Excellent

Gareth

Liked: Cleanliness, room comfort
Very beautiful apartment, would highly reccomend
Stayed 1 night in Jun 2024

8/10 Good

anthony

Liked: Cleanliness, room comfort

I’d stay again

We stayed in apartment 402 for three nights during our time in London. For us the location was perfect. Just off the main road on a quiet street. This apartment, 402, was a bit dated and could use some new features. The carpet was stained and worn out and the furniture was old but it didn’t affect the stay. We cooked and used the kitchen everything worked just fine. The kitchen had a dishwasher and a washer dryer combo that we used too. The apartment has a huge balcony that is very nice but it connects to the apartment next door and there was no way to close it off. The unit had two huge TVs and we were even able to mirror our iPhone to the tv and watch Netflix on it. The staff was very friendly and helped us to the unit and even helped us when the safe locked us out. The unit is huge com To the hotel room our friends had and having a kitchen saved some money.
Living room
Kitchen
Bedroom
King size bed
Stayed 3 nights in May 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in May 2024

8/10 Good

l

Liked: Cleanliness, amenities, property conditions & facilities
Spacious Great bed and linens and very quiet. Staff did everything to make our stay nice. The unit needs some work. Maybe get rid of the tired carpet and some paint
Stayed 4 nights in May 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2024