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Astoria Hotel

3.0 star property

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Photo gallery for Astoria Hotel

Quadruple Room, Ensuite | Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Quadruple Room, Ensuite | Bathroom | Shower, free toiletries, hair dryer, slippers
Interior
Quadruple Room, Ensuite | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

6.4 out of 10

Popular amenities

  • Parking available
  • Housekeeping
  • Free WiFi

Explore the area

Map
100 Sussex Gardens, Paddington, London, England, W2 1UH
  • Hyde Park
    ‪7 min walk‬
  • Marble Arch
    ‪14 min walk‬
  • Oxford Street
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪48 min drive‬

Room options

View all photos for Double Room, Ensuite

Shower, free toiletries, hair dryer, slippers

Double Room, Ensuite

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Ensuite

Shower, free toiletries, hair dryer, slippers

Twin Room, Ensuite

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

Single Room, Shared Bathroom

  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room, Ensuite (Double & Single Bed)

Triple Room, Ensuite (Double & Single Bed) | Desk, iron/ironing board, free WiFi, bed sheets

Triple Room, Ensuite (Double & Single Bed)

  • 17 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed OR 2 Double Beds

View all photos for Quadruple Room, Ensuite

Quadruple Room, Ensuite | Desk, iron/ironing board, free WiFi, bed sheets

Quadruple Room, Ensuite

  • 23 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

Similar properties

Exterior

Shakespeare Hotel

  • Free WiFi
  • Game room
  • Breakfast available
  • Business services
3.6 out of 5, Good, (1001)
The price is €121
for 1 room
includes taxes & fees
11 May - 12 May
Shakespeare Hotel

About this property

Astoria Hotel

Hotel in London, a short walk to Hyde Park
Self parking, free Wi-Fi in public areas and multilingual staff assistance are available at this smoke-free hotel.
Astoria Hotel offers 13 accommodations with complimentary slippers and a hairdryer. Flat-screen televisions come with satellite channels and Netflix.

Bathrooms include a shower, complimentary toiletries and toothbrushes and toothpaste. This London hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.

During your stay at Astoria Hotel, you're just a quick walk from Hyde Park. You'll find features such as free WiFi in public areas and self-parking (surcharge).
  • Free Wi-Fi (speed: 25+ Mbps)
  • Self-parking available for a fee
  • Services include luggage storage
  • Within a 10-minute walk of Hyde Park and Kensington Gardens
Astoria Hotel offers its guests multilingual staff. WiFi is free in public spaces. For a fee, parking is available.

This 3-star London hotel is smoke free.

Languages

English, Greek, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 15 per day)

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • Hardwood flooring in room
  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Netflix
  • Streaming services

More

  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Late check-in fee: GBP 20 for check-in between 11:00 PM and 2:00 AM
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM
Late check-out fee: GBP 15.0

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 15 per day
  • Late check-in fee: GBP 20 for check-in between 11:00 PM and 2:00 AM
  • Late check-out fee: GBP 15.0

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

Astoria Hotel London
Astoria London
Astoria Hotel Hotel
Astoria Hotel London
Astoria Hotel Hotel London

Astoria Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 32 out of 449 reviews
Rating 8 - Good. 151 out of 449 reviews
Rating 6 - Okay. 159 out of 449 reviews
Rating 4 - Poor. 62 out of 449 reviews
Rating 2 - Terrible. 45 out of 449 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Cornelius

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

So bad I had to leave.

This hotel is dangerous and a health hazard. I’ve been in touch via a sent and am waiting for a response from hotel. Booked 2 nights but stayed only 1 night. Due to condition of the hotel (I use the term hotel loosely) I could not face staying another night after check-in and the room general safety and hygiene issues.
Stayed 2 nights in Jan 2025

8/10 Good

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great staff.
Stayed 4 nights in Dec 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gross

It was horrible, dirty - don’t go
Stayed 1 night in Dec 2024

8/10 Good

Shaun

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Sean

Business traveller
Liked: Staff & service
Needed a place to stay for a short nights sleep. Knew the Astoria wasn’t 5 star… late check in was handled well (reception not 24 hours), room was clean.
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
The sound of car at night was very loud. It was so annoying. And also tv conditions was very bad. Other thing was pretty good.
Stayed 1 night in Nov 2024

6/10 Okay

Terwase

Liked: Cleanliness, staff & service
Small but not bad. You get a bed and a decent bathroom and sometimes that’s all you need. No frills.
Stayed 1 night in Oct 2024

6/10 Okay

Dalip

Liked: Cleanliness, staff & service
One of bed mattress was broken and they charging parking which not good
Stayed 1 night in Sep 2024

6/10 Okay

????

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Judith

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shower ok. No shower curtain. Slippery floor due to water from the shower. Poor toilet facilities. Toilet sink needs replacing.
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely filthy. The smallest room floors were sticky. Bed was unbelievably uncomfortable. Bathroom was terrible all tiles cracked and broken. No holder thing for the shower so had to hold it to shower. Rats running around outside. 0/10 absolutely won’t ever be coming back
Stayed 1 night in Aug 2024

2/10 Terrible

ABDUL

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Inam

Disliked: Cleanliness, staff & service, property conditions & facilities
The location only
Stayed 2 nights in Aug 2024

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

50/50

The room was laid out nice and we had a new travel cot supplied, but the mattress on my bed was very uncomfortable and there were dark hairs all over the bedding, the room was very hot, the fan didn’t have the front part on it and it was too noisy to leave the doors/windows open overnight, the net and the curtains didn't fit the windows/doors properly, so the light shined in all night. It was very difficult getting the pram up and downstairs and staff watched and didn't offer to help, they did help with taking our luggage to be stored though. Nice to have fruit and a water dispenser in reception. The hotel does need a spruce up though.
Stayed 1 night in Jul 2024

4/10 Poor

ELIF

Travelled with group
Hotel is old,not 3 star ,smell.
Stayed 1 night in Jul 2024

6/10 Okay

Cat

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Tamara

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Hannah

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Jordan

Travelled with group
Liked: Cleanliness, amenities
It was very good if you are looking for a place to sleep.
Stayed 3 nights in Jun 2024

8/10 Good

Athba

Stayed 1 night in Jun 2024

6/10 Okay

Alison

Travelled with group

Gig weekend

Cheap and relatively cheerful. No lift, steep stairs the higher you are. Had to check in and out a couple of doors down from actual hotel. Was ok for just the one night. Handy for Marylebone overground to Wembley.
Stayed 1 night in Jun 2024

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible Hotel

I have never complained about a low cost hotel, but this one takes exception. Originally booked months ago and paid for breakfast. At check in they said they stopped doing breakfast 4mo ago, but did not inform me of this change. I would have cancelled and booked another location. Bed comfort was the worst. Mattress rolls heavily to one side and very uncomfortable. Fire alarm went of at 630am and it took an hour for someone to answer the phone to come and turn it off. All the guests were outside waiting for them. Bathroom is barely big enough for a child, your knees touch the sink and the toilet seat was off by 5inches. The housekeeping also left much to be desired as the cups we used were not cleaned daily and were constantly dirty. This hotel should be taken off hotel.com as they give the site a bad name. The only positive was the location to the underground and the owner did provide a fan after requesting it.
Stayed 8 nights in May 2024

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness, room comfort

Comfortable for an over nighter

Stayed one night as a place to sleep as coming to a theatre performance. So room was fine for what we needed it for. Clean and comfortable but quite tatty looking. Room was quiet. Staff polite but not particularly friendly. Good location 5 min from Paddington station so easy to get to theatre.
Stayed 1 night in May 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, room comfort

Quick business trip on a budget

My first impression was very good I was able to check in early which was great sky appreciated it was merger but I thought very fair value nice location huge English breakfast. Overall it was a nice stay
Stayed 1 night in Oct 2023