Best Western Chiswick Palace & Suites

3.0 star property

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Photo gallery for Best Western Chiswick Palace & Suites

Lobby
Exterior
Reception
Standard Room, 2 Single Beds, Non Smoking | In-room safe, desk, laptop workspace, soundproofing
Standard Studio, Multiple Beds, Non Smoking, Kitchenette | In-room safe, desk, laptop workspace, soundproofing

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Parking available

Explore the area

Map
71-73 Chiswick High Road, London, England, W4 2LS
  • Eventim Apollo
    ‪5 min drive‬
  • Olympia Conference and Exhibition Centre
    ‪6 min drive‬
  • Westfield London Shopping Centre
    ‪7 min drive‬
  • London (LHR-Heathrow)
    ‪20 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Kitchen

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Non Smoking

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Single Bed, Non Smoking (1 Single Bed)

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Room, 1 King Bed, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, Multiple Beds, Non Smoking

  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Studio, Multiple Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 King Beds

Standard Room, Multiple Beds, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Standard Studio, Multiple Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Similar properties

About this property

Best Western Chiswick Palace & Suites

Victorian hotel with 24-hour front desk and bar/lounge
This smoke-free hotel features a bar/lounge, coffee/tea in a common area and a meeting room. WiFi in public areas is free. Other amenities include self parking, dry cleaning and a 24-hour front desk.
Best Western Chiswick Palace & Suites offers 110 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Best Western Chiswick Palace & Suites. During your stay, you'll be within walking distance of Thames River. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 2-minute drive from Thames River and 6 minutes from Kensington High Street
As a guest of Best Western Chiswick Palace & Suites, you'll find a terrace, a vending machine, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Best Western Chiswick Palace & Suites also features a garden, a picnic area, and coffee/tea in common area. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.

Languages

Arabic, English, Hindi, Italian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Uncovered parking on site (GBP 12 per night)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 13.95 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: GBP 25
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 13.95 per person
  • Uncovered self-parking fee: GBP 12 per night
  • Early check-in fee: GBP 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

Property is also known as

Best Western Chiswick
Best Western Chiswick Palace
Best Western Chiswick Palace Hotel
Best Western Chiswick Palace Hotel London
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Chiswick Best Western
Chiswick Palace
Chiswick Palace Best Western
BEST WESTERN Chiswick Palace & Suites London, England
Best Western Chiswick Palace And Suites
Chiswick Hotel London
Best Chiswick & Suites London
Best Western Chiswick Palace & Suites Hotel
Best Western Chiswick Palace & Suites London
Best Western Chiswick Palace & Suites Hotel London

Best Western Chiswick Palace & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 488 out of 1001 reviews
Rating 8 - Good. 364 out of 1001 reviews
Rating 6 - Okay. 96 out of 1001 reviews
Rating 4 - Poor. 35 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Raul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Courteous and welcoming staff, great location for Chiswick, very clean and surprisingly quiet rooms, good parking, and a very pleasant breakfast buffet. Perfect.
Stayed 1 night in Jan 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

6/10 Okay

Joshua

Disliked: Room comfort

Good location

My room was spacious but a bit chilly during the winter. Also had to walk outside to reach the breakfast. During the summer, it would probably be ideal. Breakfast was ok.
Stayed 2 nights in Jan 2025

10/10 Excellent

Raymond

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property with friendly helpful staff
Stayed 1 night in Jan 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and good location very cold day when I arrived but lovely and warm inside
Stayed 1 night in Jan 2025

10/10 Excellent

Elia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all pleasant, polite and helpful
Stayed 16 nights in Dec 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Nick

Stayed 5 nights in Dec 2024

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Dec 2024

10/10 Excellent

Claire, Whitchurch

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff as always
Stayed 1 night in Nov 2024

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Adrian

Liked: Cleanliness, staff & service, amenities
I like the hotel and have stayed there a few times. This last time, I was sent into a basement room. Don't go there! It is below the lobby / entrance / dining area and footsteps continue all through the night!
Stayed 1 night in Dec 2024

4/10 Poor

Amanath

Business traveller
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Shaun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Stayed 7 nights in Oct 2024

10/10 Excellent

IFAN GARI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent. Good price

Good
Stayed 1 night in Nov 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

2/10 Terrible

David

Stayed 1 night in Oct 2024

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice Man on Reception Named James Decent Rooms at a Goid Price Under a Omer for Two Nights Great Location for all your needs
Stayed 2 nights in Nov 2024

10/10 Excellent

N

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Nice surprise

For a Best Western..was pleasantly surprised..been refreshed and staff were lively
Stayed 1 night in Nov 2024

10/10 Excellent

stephen

Stayed 1 night in Sep 2024

10/10 Excellent

Shannon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location between London and Heathrow. Quiet, safe, and walkable neighbourhood. One of my favourite places to stay while travelling to London!
Stayed 3 nights in Nov 2024

10/10 Excellent

Zhiwei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Convenient location. About 10 minutes walk to the Tube. If you would like to stay around the Chiswick area, this would be a good option.
Stayed 3 nights in Nov 2024