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Brook Green Hotel

3.0 star property

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Photo gallery for Brook Green Hotel

Lounge
Exterior
Exterior
Minibar, in-room safe, individually decorated, desk
Breakfast, lunch and dinner served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
170 Shepherds Bush Road, Hammersmith, London, England, W6 7PB
  • Olympia Conference and Exhibition Centre
    ‪14 min walk‬
  • Kensington High Street
    ‪15 min walk‬
  • Westfield London Shopping Centre
    ‪17 min walk‬
  • London (LHR-Heathrow)
    ‪28 min drive‬

Room options

View all photos for Twin Room

Shower, free toiletries, hair dryer, towels

Twin Room

  • Sleeps 3
  • 2 Single Beds

View all photos for Studio Suite

Minibar, in-room safe, individually decorated, desk

Studio Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Double Room

Minibar, in-room safe, individually decorated, desk

Double Room

  • Sleeps 3
  • 1 Double Bed

Similar properties

Bar (on property)

Novotel London West

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, (1003)
The price is €195
for 1 room
includes taxes & fees
28 Mar - 29 Mar
Novotel London West

About this property

Brook Green Hotel

Hotel with a restaurant, near Kensington High Street
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include concierge services, express check-out and a garden.
Brook Green Hotel offers 17 accommodations with minibars and espresso makers. Each accommodation is individually decorated. Digital televisions are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Brook Green Hotel. During your stay, you're just a quick walk from Eventim Apollo. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include a concierge and luggage storage
  • 14 minutes by foot from Olympia Conference and Exhibition Centre and a 2-minute drive from Kensington High Street
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Brook Green Hotel also features a garden, concierge services, and room service (during limited hours).

This 3-star London hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekdays from 7:00 AM and 11:30 AM.
Brook Green Hotel – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 10 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Brook Green Hotel

Family friendly

  • Free cot
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 10:00 PM) and Saturday - Sunday (8:00 AM - 10:00 PM)
Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 10 per person
  • Rollaway bed fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 10:00 PM
This property doesn't offer after-hours check-in. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Brook Green Hotel
Brook Green Hotel London
Brook Green London
Hotel Brook Green
Brook Green Hotel London, England
Brook Green Hotel Hotel
Brook Green Hotel London
Brook Green Hotel Hotel London

Brook Green Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 175 out of 264 reviews
Rating 8 - Good. 67 out of 264 reviews
Rating 6 - Okay. 14 out of 264 reviews
Rating 4 - Poor. 6 out of 264 reviews
Rating 2 - Terrible. 2 out of 264 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
London
Hotel was great with a great location. Is walk to the tube.
Stayed 3 nights in Dec 2024

6/10 Okay

Alana

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Robert

Liked: Cleanliness
smallish room with two flights of stairs and relatively expensive
Stayed 3 nights in Nov 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Kristina

Stayed 2 nights in Nov 2024

10/10 Excellent

Marion

Stayed 1 night in Oct 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm welcome and friendly. Nice decor. Great food. Not enough front of house staff on duty.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Stayed 1 night in Oct 2024

10/10 Excellent

Emma

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Great boutique feel to the hotel, rooms lovely and breakfast outstanding
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern comforts in a traditional setting
Lovely old pub hotel. Very comfortable rooms with high ceilings and sympathetic updates. Facilities within the rooms were on point and a decent bathroom with a double shower. The pub below is tip-top.
Stayed 1 night in Nov 2024

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, friendly staff. Good location, will be staying again.
Stayed 1 night in Oct 2024

10/10 Excellent

Carl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb stop over
Excellent location and stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the big bathroom and tge bedroom was really lovey with a fully stocked fridge.
Stayed 1 night in Oct 2024

6/10 Okay

Teresa

Liked: Amenities
Nice location- rooms were nice but up several flights of stairs with no elevator access. Bathroom very nice but bedroom smelled a bit stale. Bed was comfortable and linens were nice but other furnishings are a bit tired.
Stayed 1 night in Oct 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 5 nights in Sep 2024

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
September 2024 Stay
Overall our stay here was good. We were initially frustrated that our air conditioning wasn’t working at arrival after a long day of traveling and had to shuffle rooms. There are some minor problems that need to be addressed in order to make this place excellent. For example, the rooms are nice but the giant bright blue light on the card thing that activates the room lights and air conditioning was incredibly annoying while trying to sleep at night. Whatever air settings we would put our room on would reset in the middle of the night causing us to wake up super hot. The bathroom had some caulking issues within the shower which I expect could cause problems in the future. I went to move the vanity chair in the room and sliced my finger open on an upholstery staple. However, hotel service was nice, and the pub food was excellent. There is no elevator/lift so be mindful when booking of any mobility concerns. Would we stay here again? Yes, but this place needs to iron out a few things to be a top notch hotel.
Stayed 6 nights in Sep 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. It was great value for our stay in London. Getting the tube into central was easy, we ate at the hotel and the food was fantastic. The room was small but very cosy and there was everything we would have wanted, such as coffee machine, comfy bed, toilet facilities. We will be staying again!
Stayed 1 night in Sep 2024

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Great location.
Stayed 1 night in Sep 2024

10/10 Excellent

Gregory

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Simple hotel with very nice people running it. Lovely pub and food, nice clean rooms. We loved our one week stay and would absolutely stay again ♥️
Stayed 7 nights in Aug 2024

10/10 Excellent

KNJ

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keeps me coming back
This was my fourth stay at Brook Green, which has become my first choice hotel for staying in London. The rooms are great, towels are thick and luxurious, and breakfast is first class. The convenient situation between Hammersmith and Shepherd's Bush tube stops is also a definite bonus.
Stayed 2 nights in Aug 2024

8/10 Good

tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable well located nice decor
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024