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Canopy by Hilton London City

4.0 star property

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Photo gallery for Canopy by Hilton London City

Bar (on property)
Restaurant
Junior Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains
Lobby
Junior Suite, 1 King Bed with Sofa bed | Living area | 49-inch Smart TV with digital channels, TV

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Breakfast available
  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
11-15 Minories St, London, England, EC3N 1AX
  • Tower Bridge
    ‪10 min walk‬
  • London Bridge
    ‪14 min walk‬
  • Tower of London
    ‪16 min walk‬
  • London (LHR-Heathrow)
    ‪70 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Living area | 49-inch Smart TV with digital channels, TV

Junior Suite, 1 King Bed with Sofa bed

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 King Bed (Connecting Rooms)

Family Room, 1 King Bed (Connecting Rooms) | In-room safe, desk, laptop workspace, blackout curtains

Family Room, 1 King Bed (Connecting Rooms)

  • 53 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite (Peloton Wellness)

Suite (Peloton Wellness) | In-room safe, desk, laptop workspace, blackout curtains

Suite (Peloton Wellness)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, 1 King Bed, Accessible

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Twin Room, 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Single Beds, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Single Beds, Accessible

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Canopy by Hilton London City

Eco-certified hotel with 24-hour fitness centre and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. WiFi in public areas is free. Additionally, 24-hour room service, a meeting room and concierge services are on-site.
Canopy by Hilton London City offers 340 air-conditioned accommodations with laptop-compatible safes and espresso makers. 49-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The breakfast at Canopy by Hilton London City gets high marks from our customers. During your stay, you're just a quick walk from Liverpool Street. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Within a 10-minute walk of Liverpool Street and Sky Garden
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Canopy by Hilton London City.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Canopy by Hilton London City has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 24 per person
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • Free cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 40.00 per pet, per week
  • Only dogs are allowed
  • Weight limit: 75 lb per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 24.00 per person
  • Pet fee: GBP 40.00 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy by Hilton London City Hotel
Canopy by Hilton London City London
Canopy by Hilton London City Hotel London

Canopy by Hilton London City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 629 out of 863 reviews
Rating 8 - Good. 163 out of 863 reviews
Rating 6 - Okay. 41 out of 863 reviews
Rating 4 - Poor. 12 out of 863 reviews
Rating 2 - Terrible. 18 out of 863 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Jason

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay.
Excellent
Stayed 2 nights in Dec 2024

8/10 Good

Edmond

Clean and great service
Stayed 4 nights in Nov 2024

10/10 Excellent

ALEXANDER

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, good service. We enjoyed our stay.
Stayed 3 nights in Dec 2024

8/10 Good

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good location and pleasant stay with helpful staff
Stayed 1 night in Dec 2024

4/10 Poor

John

Stayed 2 nights in Dec 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Nice hotel good location near tube station. Friendly staff great breakfast .
Stayed 2 nights in Dec 2024

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Dec 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel great location
Really lovely hotel - beautiful room - fab location easy walk to tube and the bus station and local bus stop right outside Didn’t stay for dinner but saw the pizza oven so think it would be great!
Stayed 1 night in Dec 2024

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, very comfortable beds! Incredible! Really easy to get to the more touristy portion of London via the tube!
Stayed 2 nights in Dec 2024

10/10 Excellent

Tarek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

jillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Underground opposite hotel , contemporary hotel excellent rooftop bar
Stayed 1 night in Nov 2024

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Savannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for one night on our honeymoon and the staff was amazing. We were able to check in early and they even added some extras.
Stayed 1 night in Sep 2024

10/10 Excellent

geri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lydia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 minute walk to the metro/tube station very convenient. Walking distance to tower bridge. Room is spacious and very clean. Italian restaurant inside the hotel pretty good.
Stayed 3 nights in Nov 2024

10/10 Excellent

Antonella

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent! They helped us with all of our questions. The only thing that was a problem was the homeless people sleeping near the front door. The outdoor area in front of the hotel (table & chair area) should be closed off at night. There were several homeless people making their home for the night & it didn't feel safe to pass them while getting to the front door, as it was locked & we had to get buzzed in by the staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kriti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice hotel. The staff are very attentive and helpful. Devika was really approachable and friendly
Stayed 1 night in Nov 2024

10/10 Excellent

Elliot

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredible, very helpful and welcoming. It was my partners birthday and they gave us a free upgrade and drinks! We had a great time, thank you!
Stayed 1 night in Nov 2024

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location, very close to tube and easy walking distance to Tower Bridge, Thames and Spittlefields. Staff on front desk were great and hotel room was large and very comfortable. Having a Nespresso machine and a refillable water carafe (with a chilled water machine in hall) were great additions to the room. We would definitely go back to the hotel and would recommend it. Only suggestion for main hotel was that it was a shame that they closed the outside bar seating area at 10pm and, whilst inside, the bar remained open, it felt a little like they were clearing up from 10pm. Our biggest disappointment was rooftop bar, which we were told was a separate business to the hotel but as a customer that isn't clear. Staff are not very welcoming and despite several times declining filtered water for the table, they brought some anyway, then poured it even though we asked them to take it away and then tried to charge £4 for it. We were drinking champagne so it really wasn't that we couldn't afford the £4, it just felt underhand when we had said no. If someone had said upfront that there was a table service charge including water then that wouldn't have been an issue, but it's the fact that its clearly a sneaky add on to an already expensive bar. Not a tactic I would expect in a good hotel. Didn't experience this in the other two rooftop bars we visited so try those instead. but overall Canopy Hilton is a great choice for its staff, location and good rooms
Stayed 4 nights in Oct 2024

10/10 Excellent

Shauna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely staff beautiful hotel
Stayed 1 night in Nov 2024

10/10 Excellent

ALISON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, rooms, breakfast and bar area. Would highly recommend a stay here.
Stayed 3 nights in Oct 2024

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We initially chose the hotel for its location and it was a great find. We arrived early and were able to pre check in and leave our luggage, allowing us to go about the rest of the day. The room was spacious, clean and exactly what we needed. All staff were friendly and welcoming. The rooftop bar was relaxing and offered some good views of the area
Stayed 3 nights in Oct 2024