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Conrad London St. James

5.0 star property

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Photo gallery for Conrad London St. James

King Superior room | Premium bedding, Select Comfort beds, free minibar items, in-room safe
Conrad Suite | Premium bedding, Select Comfort beds, free minibar items, in-room safe
One Bedroom Duplex Suite | Living area | 42-inch flat-screen TV with digital channels, TV
Conrad Suite | Living area | 42-inch flat-screen TV with digital channels, TV
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Gym
  • Bar
  • Housekeeping

Explore the area

Map
22-28 Broadway, London, England, SW1H 0BH
  • Westminster Abbey
    ‪4 min walk‬
  • Big Ben
    ‪8 min walk‬
  • Buckingham Palace
    ‪10 min walk‬
  • London (LHR-Heathrow)
    ‪43 min drive‬

Room options

View all photos for Twin Superior Room

Twin Superior Room | Premium bedding, Select Comfort beds, free minibar items, in-room safe

Twin Superior Room

  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for King Superior room

King Superior room | Premium bedding, Select Comfort beds, free minibar items, in-room safe

King Superior room

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Executive Room With Lounge Access

King Executive Room With Lounge Access | Premium bedding, Select Comfort beds, free minibar items, in-room safe

King Executive Room With Lounge Access

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Deluxe Room

Twin Deluxe Room | Premium bedding, Select Comfort beds, free minibar items, in-room safe

Twin Deluxe Room

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for King Deluxe Room

King Deluxe Room | Premium bedding, Select Comfort beds, free minibar items, in-room safe

King Deluxe Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Superior Accessible room

King Superior Accessible room | Premium bedding, Select Comfort beds, free minibar items, in-room safe

King Superior Accessible room

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Deluxe Suite

One Bedroom Deluxe Suite | Living area | 42-inch flat-screen TV with digital channels, TV

One Bedroom Deluxe Suite

  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Suite

One Bedroom Suite | Living area | 42-inch flat-screen TV with digital channels, TV

One Bedroom Suite

  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | Premium bedding, Select Comfort beds, free minibar items, in-room safe

Family Room

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Executive Accessible With Lounge Access

King Executive Accessible With Lounge Access | Premium bedding, Select Comfort beds, free minibar items, in-room safe

King Executive Accessible With Lounge Access

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Duplex Suite

One Bedroom Duplex Suite | Living area | 42-inch flat-screen TV with digital channels, TV

One Bedroom Duplex Suite

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Accessible Superior Room

Twin Accessible Superior Room | Premium bedding, Select Comfort beds, free minibar items, in-room safe

Twin Accessible Superior Room

  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Conrad Suite

Conrad Suite | Living area | 42-inch flat-screen TV with digital channels, TV

Conrad Suite

  • 123 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, Select Comfort beds, free minibar items, in-room safe

Junior Suite

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Suite

Premium bedding, Select Comfort beds, free minibar items, in-room safe

Two Bedroom Suite

  • 80 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Family Connecting Room

Family Connecting Room | Premium bedding, Select Comfort beds, free minibar items, in-room safe

Family Connecting Room

  • 54 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Twin Executive Room With Lounge Access

Twin Executive Room With Lounge Access | Premium bedding, Select Comfort beds, free minibar items, in-room safe

Twin Executive Room With Lounge Access

  • 36 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Conrad London St. James

Luxury hotel with bars/lounges and 24-hour fitness centre
A restaurant, 2 bars/lounges and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour business centre, a conference centre and a coffee shop/cafe are on-site.
Conrad London St. James offers 256 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Each accommodation is individually furnished. Select Comfort beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and safes. Additionally, rooms include espresso makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness centre.
Conrad London St. James's great location gets high marks from our customers. During your stay, you're just a quick walk from Big Ben. Free WiFi in public areas, 2 bars and a restaurant are available.
  • Free WiFi and wired Internet
  • Enjoy British cuisine while dining at The Pem Restaurant
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from St. James Park and 4 minutes on foot from Westminster Abbey
  • Train station pick-up shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a 24-hour business centre, 8 meeting rooms, and limo/town car service.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 6189 square feet (575 square metres) and includes a conference centre. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury Conrad London St. James. Parking is available for a fee.

This Art Deco London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
The Pem Restaurant – This restaurant specialises in British cuisine and serves lunch and dinner.
Blue Boar Pub – This gastropub specialises in British cuisine and serves lunch and dinner. A children's menu is available. Open daily.
The Hedgerow Bar – This bar specialises in British cuisine and only serves light fare. Open selected days.
Late-night fare is available from 24-hour room service.

Languages

Arabic, Chinese (Mandarin), Croatian, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hindi, Hungarian, Italian, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Valet parking on site (GBP 58 per night)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 32 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Blue Boar Pub
  • The Hedgerow Bar
  • The Pem Restaurant

Things to do

  • 24-hour gym
  • Art gallery

Family friendly

  • Children's games
  • Children's toys
  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference centre (6,189 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways (97 centimetre high)
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free minibar (limited items)
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for GBP 75 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 32 per person
  • Valet parking fee: GBP 58 per night
  • Rollaway bed fee: GBP 75 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Conrad London St. James offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Hotel London Westminster
InterContinental London Westminster
London Westminster InterContinental
Conrad London St. James Hotel
Conrad St. James Hotel
Conrad London St. James
Conrad St. James
Conrad London St. James England
Conrad London St. James Hotel
Conrad London St. James London
Conrad London St. James Hotel London

Conrad London St. James Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 748 out of 1003 reviews
Rating 8 - Good. 173 out of 1003 reviews
Rating 6 - Okay. 49 out of 1003 reviews
Rating 4 - Poor. 17 out of 1003 reviews
Rating 2 - Terrible. 16 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Fabio G.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel!

One of the best hotels I’ve stayed in. I was very happy. The beddings, soft beautiful feather pillows! The location is the best and the service remarkable
Stayed 4 nights in Jan 2025

8/10 Good

LeAndre, Huntsville

Stayed 1 night in Jan 2025

10/10 Excellent

Alexandra

Stayed 3 nights in Dec 2024

10/10 Excellent

Chris

Stayed 1 night in Dec 2024

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

LAWRENCE

Stayed 3 nights in Nov 2024

10/10 Excellent

Michael, San Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a terrific hotel. great service, friendly, nicely decorated and relatively updated. Elegant rooms. Across street from St. James Underground station and 5' walk to Westminister Abbey and 1.5 blocks from St. James park. Only negative is Wifi went out on our floor for two days. Offered to put us on another floor but didn't want the hassle of packing and unpacking. They allowed access to business lounge for one night in compensation and took a bit off one nights bill. Wish they offered similar rates on their hotel website to the much better rate I got on Expedia, as I prefer to always book directly. Would definitely stay here again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Alfonso, San Tan Valley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located to all of the attractions. St James part was a 5min walk and Buckingham Palace was 7min. Westminster Abby was 7min and parliament square was 10min. Staff was amazing. Can’t say enough good things about Dominika. She made us feel welcomed and very comfortable.
Stayed 3 nights in Nov 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good for the price and near Buckingham Palace and the Houses of Parliament. Also very near an underground stop.
Stayed 6 nights in Nov 2024

10/10 Excellent

Alexander

Stayed 2 nights in Nov 2024

10/10 Excellent

Sylvia-Lucrecia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Julie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff at Conrad were wonderful. In particular, the guest services manager, Maria, made our daughter’s entire trip special with her kindness. From the moment we arrived after a long flight, the Conrad made our family feel at home. We will certainly be back in the future.
Stayed 2 nights in Nov 2024

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel oozes quality both in all facilities and service. First class.
Stayed 1 night in Nov 2024

10/10 Excellent

Louis, Hingham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Central location, but very safe and comfortable. Service was excellent.
Stayed 3 nights in Nov 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was generally outstanding. The room was spacious and well appointed. Easy access to St James Park Underground Tube/Subway station which was literally across the road. Victoria Railway Station (hub for Gatwick express trains from Gatwick airport) was a 15 min walk away. Very good breakfast - high end. In house pub - also high end. In house fine dining restaurant. Will stay there again for sure
Stayed 7 nights in Nov 2024

10/10 Excellent

KEITH

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Hotel. Staff on arrival first class and very helpfull Room was again first. A perfect stay will stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Leslie

Stayed 4 nights in Oct 2024

10/10 Excellent

Anne

Stayed 1 night in Nov 2024

10/10 Excellent

Enass

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Loved my stay at the Conrad, room location safe and close to Big Ben London Eye and hop on hop of just at the corner of the hotel I will stay again
Stayed 4 nights in Oct 2024

10/10 Excellent

Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The executive suite room was great -- with lounge access --which was great . We did eat in the Blue Boar pub which is part of the same group --food was excellent but food service in the pub was poor . Service in the hotel and lounge was excellent however .
Stayed 1 night in Oct 2024

4/10 Poor

Lord James

Business traveller
Liked: Cleanliness
Disliked: Staff & service

Total Chaos.

It started the day before my trip they couldn’t find my reservation. Eventually they found it. I then asked to check in early by 2 hours. They then said I would have to pay for an additional full night. I paid it. When I got to the hotel again they couldn’t find my reservation. They then had ne checking out on the same day. The administration is in total disarray. They then had a system fault that lost all the keys. Chaos. Never again.
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hostess was quite awesome!
Stayed 1 night in Oct 2024