Dolphin Hotel

3.0 star property

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Photo gallery for Dolphin Hotel

Front of property
32-inch TV with satellite channels
Triple Room | In-room safe, free WiFi, bed sheets
Triple Room | In-room safe, free WiFi, bed sheets
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
32-34 Norfolk Square, Paddington, London, England, W2 1RS
  • Hyde Park
    ‪6 min walk‬
  • Marble Arch
    ‪12 min walk‬
  • Oxford Street
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪31 min drive‬

Room options

Quadruple Room

7.6 out of 10
Good
(12 reviews)
  • Sleeps 4
  • 4 Single Beds

Triple Room

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 3
  • 3 Single Beds

Standard Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 2 Single Beds

Superior Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 2 Single Beds

Family Room

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 5
  • 5 Single Beds OR 3 Single Beds and 1 Single Bunk Bed

Single Room

8.2 out of 10
Very good
(29 reviews)
  • Sleeps 1
  • 1 Single Bed

Standard Double Room

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

Economy Single Room

7.4 out of 10
Good
(11 reviews)
  • Sleeps 1
  • 1 Single Bed

Superior Double Room

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

Dolphin Hotel

Hotel with a 24-hour front desk, a short walk to Hyde Park
This smoke-free hotel features a 24-hour front desk, tour/ticket assistance and a front desk safe. WiFi in public areas is free. Additionally, multilingual staff assistance, a banquet hall and a vending machine are on-site.
Dolphin Hotel offers 30 accommodations with a safe and coffee/tea makers. Satellite televisions are provided.

Bathrooms include a shower, complimentary toiletries and hairdryers. This London hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Dolphin Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Hyde Park. Free WiFi in public areas and breakfast (surcharge) are available.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe, multilingual staff and a vending machine
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Hyde Park and Kensington Gardens
As a guest of Dolphin Hotel, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi and wired Internet. Dolphin Hotel also features room service (during limited hours) and a front desk safe.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 9:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: GBP 6.75 for adults and GBP 6.75 for children

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 6.75 for adults and from GBP 6.75 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Dolphin Hotel London
Dolphin London
Dolphin Hotel Hotel
Dolphin Hotel London
Dolphin Hotel Hotel London

Reviews

Dolphin Hotel Reviews

7.4

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 216 out of 895 reviews
Rating 8 - Good. 319 out of 895 reviews
Rating 6 - Okay. 217 out of 895 reviews
Rating 4 - Poor. 99 out of 895 reviews
Rating 2 - Terrible. 44 out of 895 reviews

Reviews

8/10 Good

karen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Access to everything, and outlook over the square.
Stayed 2 nights in Jun 2025

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff was amazing, rooms and inside are clean. There's a park across and surrounding buildings have renovations. The rooms are hot and a gap on the balcony opens for cool air, but people smoke right outside and fills the room like they are inside. If there's a.c I would stay again.
Stayed 2 nights in Jun 2025

8/10 Good

Jenna

Travelled with group
Liked: Cleanliness
Good hotel for the price. Great location next to Paddington station, but because of that, you can hear the trains at night and in the morning.
Stayed 3 nights in Jun 2025

6/10 Okay

Ben

Business traveller
Liked: Cleanliness
Great location really near to Paddington station. Hotel totally fine for a one night stay, but the room was very small and the bed very hard
Stayed 1 night in Jun 2025

8/10 Good

Dominic

Travelled with family
Liked: Cleanliness, staff & service
Très bien situé. Près des services et de la station de métro Paddington.Grande chambre pour la famille. Très bon service .Point négatif, très bruyant car on entend les métro passer. Pas d'air climatisé.
Stayed 3 nights in Jun 2025

8/10 Good

Regan

Liked: Cleanliness, staff & service, property conditions & facilities
simple and easy. in a good area, especially for transit
Stayed 1 night in Jun 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, affordable hotel near Paddington Station. Small room but worked well for a couple of nights to easily get around London.
Stayed 2 nights in Jun 2025

10/10 Excellent

Anthony, Wishart

location & quality & condition of hotel
Stayed 1 night in May 2025

10/10 Excellent

Sreeparna, Houston

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very good location, close to most tourist attractions! Breakfast was ample. Staff were friendly.
Stayed 4 nights in May 2025

8/10 Good

Joy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
There is no elevator and staff are only available at limited times to assist if at all. No commitment to help. Breakfast was good.
Stayed 5 nights in May 2025

8/10 Good

Lynley, Taupo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like staying in Paddington for the convenient transport options. First time at the Dolphin. Would stay again. Breakfast buffet good value at £7. I was in a basement single room. Excellent shower and room space. Yes, the staircases are steep and the rumble of the trains can be heard but hey, this is historic London. Just go with it and enjoy.
Stayed 5 nights in May 2025

6/10 Okay

Alex

Stayed 1 night in May 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We love the history of the building. The room was so cute! The room was clean, good size and had the cutest window looking out toward the square. We enjoyed our stay.
Stayed 3 nights in May 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

Room ok, breakfast limited.

There was work happening to front of building where bedroom was situated and this was not communicated before the stay. Breakfast choice was poor and want ready at start of opening.
Stayed 1 night in May 2025

8/10 Good

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was basic, but it was spotless and the bed comfortable. Huge plus is the small fridge in the room. The staff was so helpful and friendly. The site makes it clear that there is no lift, but I had a suitcase that I wasn't going to need during my stay and hoped not to have to lug it up four flights of stairs. The staff so very kindly let me put it in their left luggage area, which saved my back! You cannot beat the location as well, with public transportation two blocks away and restaurants everywhere. Terrific accommodations!
Stayed 4 nights in May 2025

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a comfortable stay and will likely stay there again. Very convenient location.
Stayed 2 nights in May 2025

6/10 Okay

Joe

Liked: Staff & service
Disliked: Property conditions & facilities
The photos on Expedia made the property seem nice than it was, the rooms felt more like an outdated hostile than a $200 a night hotel room.
Stayed 1 night in May 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location. delicious buffet breakfast❤️
Stayed 1 night in May 2025

8/10 Good

Lynley, Taupo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and access to transport and general facilities while in London
Stayed 1 night in May 2025

8/10 Good

Nathan

Stayed 6 nights in May 2025

6/10 Okay

Daniel

Stayed 1 night in May 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to from the station. Looked after our bags. We were on the basement floor so could hear the underground a little. May bother a lighter sleeper but otherwise all good!
Stayed 2 nights in Apr 2025

6/10 Okay

Mohammed Arash

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Raúl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La tranquilidad es lo que más se busca
Stayed 1 night in Apr 2025

10/10 Excellent

Collette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay , perfect location for getting around London. Breakfast was great too . Would recommend and will be back
Stayed 4 nights in Apr 2025