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DoubleTree by Hilton Hotel London -Tower of London

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel London -Tower of London

Terrace/patio
View from property
Hypo-allergenic bedding, minibar, in-room safe, desk
Exterior
2 bars/lounges, cocktail bar, lobby lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Breakfast available
  • Bar
  • Gym
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
7 Pepys Street, London, England, EC3N 4AF
  • Sky Garden
    ‪7 min walk‬
  • Tower of London
    ‪8 min walk‬
  • Tower Bridge
    ‪9 min walk‬
  • London (LCY-London City)
    ‪26 min drive‬

Room options

View all photos for Executive Room, 2 Single Beds

Executive Room, 2 Single Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 2 Single Beds

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed, Non Smoking (Newly Refurbished)

Executive Room, 1 King Bed, Non Smoking (Newly Refurbished) | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Non Smoking (Newly Refurbished)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for City Suite, Accessible, Non Smoking

City Suite, Accessible, Non Smoking | Hypo-allergenic bedding, minibar, in-room safe, desk

City Suite, Accessible, Non Smoking

  • 80 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking (Atrium)

Suite, 1 King Bed, Non Smoking (Atrium) | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Non Smoking (Atrium)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for City Suite, 1 King Bed, Non Smoking

City Suite, 1 King Bed, Non Smoking | Living area | 49-inch TV with cable channels, DVD player

City Suite, 1 King Bed, Non Smoking

  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed, Tower

Executive Room, 1 King Bed, Tower | Living area | 49-inch TV with cable channels, DVD player

Executive Room, 1 King Bed, Tower

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 Queen Bed, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 Queen Bed, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed | Living area | 49-inch TV with cable channels, DVD player

Executive Room, 1 King Bed with Sofa bed

  • 21 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed, Non Smoking (Newly Refurbished)

Executive Room, 1 Queen Bed, Non Smoking (Newly Refurbished) | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 Queen Bed, Non Smoking (Newly Refurbished)

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

The Tower Hotel, London

  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
4.1 out of 5, Very good, (6551)
The price is €144
for 1 room
includes taxes & fees
2 Mar - 3 Mar
The Tower Hotel, London

About this property

DoubleTree by Hilton Hotel London -Tower of London

Hotel with bars, a quick walk to Tower of London
A restaurant, 2 bars/lounges and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a conference centre and self parking.
DoubleTree by Hilton Hotel London -Tower of London offers 583 accommodations with DVD players and minibars. Cable televisions are provided. Fridges and coffee/tea makers are provided. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This London hotel provides complimentary wired Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and a safe. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of DoubleTree by Hilton Hotel London -Tower of London's great location. During your stay, you're just a quick walk from Tower of London. Free WiFi in public areas, 2 bars and a restaurant are available.
  • Free WiFi and wired Internet in some public areas
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served weekends for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the proximity to public transport and the location
  • Within a 10-minute walk of Tower of London and Tower Bridge
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces. There are 9 meeting rooms available. A 24-hour fitness centre, a rooftop terrace, and a garden are also featured at the business-friendly DoubleTree by Hilton Hotel London -Tower of London. Parking is available for a fee.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekends from 7:00 AM and 11:00 AM.
City Cafe – This restaurant only serves breakfast.
Savage Garden – On-site cocktail bar. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
No 7 Lobby Bar – On-site lobby lounge. Open daily.

Languages

Dutch, English, French, German, Greek, Hindi, Italian, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 40 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 11:00 AM for a fee: GBP 24.50 per person
  • 2 bars/lounges
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • City Cafe
  • No 7 Lobby Bar
  • Savage Garden

Things to do

  • 24-hour gym

Family friendly

  • DVD player
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 9 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (60 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between 1:00 PM and 4:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 40 per pet, per stay
  • Weight limit: 77 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 24.50 per person
  • Self-parking fee: GBP 40.00 per night
  • Pet fee: GBP 40 per pet, per stay
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 1:00 PM and 4:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel London Tower London
DoubleTree Hilton London Tower London
DoubleTree by Hilton Hotel London Tower of London
DoubleTree by Hilton Hotel London -Tower of London Hotel
DoubleTree by Hilton Hotel London -Tower of London London
DoubleTree by Hilton Hotel London -Tower of London Hotel London

DoubleTree by Hilton Hotel London -Tower of London Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 586 out of 1086 reviews
Rating 8 - Good. 285 out of 1086 reviews
Rating 6 - Okay. 116 out of 1086 reviews
Rating 4 - Poor. 56 out of 1086 reviews
Rating 2 - Terrible. 43 out of 1086 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Lorna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Nice, friendly hotel in good location with comfortable quiet room. Breakfast very good, would be good to offer a selection of small bread rolls.
Stayed 1 night in Nov 2024

8/10 Good

Levi

Travelled with family
Liked: Amenities, property conditions & facilities
There seams to be a communication problem between your front desk and your third party cleaning service.
Stayed 8 nights in Oct 2024

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verry good
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Nov 2024

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine after escaping from the lift
Overnight stay to attend a dinner nearby. Accommodation entirely satisfactory albeit a little dated. Minor criticism is for reception staff to remind guests of the need to check their room card against the reader below the floor level selection panel. We got into the lift, selected the 5th floor and the lift set off, passed the 5th floor and stopped at the 10th floor with the door firmly closed. We were stuck and nothing we did would make it move or the doors open. It was only as I got my glasses out to ring for attention, that I noticed the small sign low down below the selection panel instructing guests to place their room card key against the card reader!
Stayed 1 night in Nov 2024

2/10 Terrible

Sheik

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Had to check out a day earlier due to lack if sleep first two nights as air conditioning was not working. Was fixed on evening of third night but felt it was blowing allergens and my chest was tight and couldn't stop sneezing. Unfortunately i had enough and left a day earlier than planned. Shower too didn't work well and mostly cold water. It is a good looking property with good design,, good staff.. good location but unfortunately I a compelled to rate as terrible due to above. Also staff made no attempt to convince me to stay the last night by reassuring they will fix things. They did not even apologise and all the lady said was when I explained my reasons for leaving early that I would not be refunded. I already knew that and never asked either!!
Stayed 4 nights in Nov 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just what we needed for our stay in London for a Theatre visit. With some mobility issues it was convenient for transport around, tube, taxi etc. The staff were very friendly and helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Ferhana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay Good breakfast Great staff
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Rosemary

Stayed 1 night in Nov 2024

8/10 Good

Bartosz

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good location,very good breakfast,perfect rooftop bar with nice views of Tower Bridge and Shard.Rooms are well equipped,however need some renovation.The corridor on the third floor had a unpleasant smell.Good and helpful staff.
Stayed 1 night in Oct 2024

4/10 Poor

Liam

Disliked: Staff & service, property conditions & facilities
Stayed at this hotel for a special occasion (engagement) after paying over 200 pound for the night was very disappointed the room we booked was not how it was described on the pictures and info very small basic considering they state this type of room as queen room also central heating did not work so very cold got stuck in the lift for 10 mins pressed the emergency bell and got no response. We then finally got out notified staff and they did not seem to care woke up the next morning to go down for breakfast and got told this was not included even though we had paid a lot of money for the night overall prices were very high 10 pound for a slice of toast overall experience was not as it was advertised rooms were nothing as they were in the pictures 40 pound to park the car and then got stuck in car park for 25 mins befor someone actually let us out medication bottles in the car park not a pleasant site will not be returning and fighting for a refund
Stayed 1 night in Nov 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Jack

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Linda

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel needs to be updated and remodeled.
The concierge and staff were wonderful. The hotel, however, needs to be updated. The carpet in the hallway looked old and smelled strongly of some sort of freshener (trying to cover up another smell?). Our biggest complaint was the lack of electrical outlets. There were none on one side of the bed so my phone with my alarm had to be on the other side od the room. The only plug in the bathroom was for shavers so we both had to do our hair in the little, poorly lit, mirror in the bedroom area. Also, the water pot for making coffee was hidden in the bottom drawer.
Stayed 4 nights in Oct 2024

8/10 Good

michelle

Travelled with partner
Liked: Cleanliness, amenities
Stayed 1 night in Oct 2024

10/10 Excellent

Gina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We started our anniversary trip in a different hotel and had such a horrible time after 1 1/2 days we switched in the middle of the night to here. We explained to the night manager and staff what happened and they practically jumped over the desk to help us- they gave us extra goodies and escorted us to our room to make sure everything was perfect. We could not have been happier & have declared we are only staying DoubleTrees going forward.
Stayed 6 nights in Oct 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Aiesha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing, approachable and friendly. Always very welcoming. Room was spacious, clean and safe. Perfect area, will definitely stay again
Stayed 3 nights in Oct 2024

10/10 Excellent

Bendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Bethan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024