Dukes London

5.0 star property

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Luxury Suite, 1 Bedroom, Balcony, City View | Premium bedding, in-room safe, individually furnished, desk
1 Bedroom Suite | Premium bedding, in-room safe, individually furnished, desk
Reception
Property entrance
Exterior detail

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Gym
  • Bar
  • Housekeeping

Explore the area

Map
35 St James's Place, London, England, SW1A 1NY
  • Green Park
    ‪3 min walk‬
  • Buckingham Palace
    ‪9 min walk‬
  • Leicester Square
    ‪11 min walk‬
  • London (LHR-Heathrow)
    ‪47 min drive‬

Room options

Junior Suite, 1 Bedroom

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

1 Bedroom Suite

  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Executive Room

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Executive Twin Room

  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Double Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 1 Bedroom

  • City view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

Luxury Suite, 1 Bedroom, Balcony, City View

  • City view
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Twin Room, 2 Single Beds

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Twin Room

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Room

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Dukes Room

  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

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About this property

Dukes London

Luxury hotel with bars/lounges and 24-hour fitness centre
This hotel features a restaurant, 3 bars/lounges and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services and dry cleaning.
Dukes London offers 86 accommodations with espresso makers and a safe. Each accommodation is individually furnished. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include bathrobes, slippers, designer toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Dukes London. During your stay, you're just a quick walk from Piccadilly Circus. You'll find features such as free WiFi in public areas, plus 3 bars and a restaurant.
  • Free WiFi
  • Enjoy British cuisine while dining at Great British Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Spencer House and St. James Palace
  • Dogs welcome for a fee
There's a restaurant on site. You can unwind with a drink at one of the 3 bars/lounges. 2 meeting rooms and limo/town car service are available.

Public spaces have free WiFi. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury Dukes London.

Smoking is allowed in designated areas at this 5-star London hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 11:00 AM.
Great British Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
DUKES Bar – On-site cocktail bar. Open selected days.
Drawing Room – This coffee shop specialises in British cuisine and serves lunch and light fare. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of the Small Luxury Hotels of the World.

Languages

Afrikaans, Arabic, Bulgarian, English, French, German, Greek, Hungarian, Italian, Polish, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 11:00 AM for a fee: GBP 16 to 32 for adults and GBP 6 to 25 for children
  • 3 bars/lounges
  • A restaurant

Restaurants on site

  • Drawing Room
  • DUKES Bar
  • Great British Restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (94 centimetre high)
  • Lift (91 centimetre wide door)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Children's robes
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 6 January 2025 to 30 September 2025 (dates subject to change).
The following facilities are closed on Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 75.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 16.00 to 32.00 for adults and GBP 6.00 to 25.00 for children
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 75.0 per night
  • Service fee: 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Dukes Hotel
Dukes Hotel London
Dukes London
Hotel Dukes
Dukes Hotel London, England
Dukes London Hotel
Dukes London Hotel
Dukes London London
Dukes London Hotel London

Dukes London Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 728 out of 1031 reviews
Rating 8 - Good. 182 out of 1031 reviews
Rating 6 - Okay. 71 out of 1031 reviews
Rating 4 - Poor. 31 out of 1031 reviews
Rating 2 - Terrible. 19 out of 1031 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dmitrii

Stayed 5 nights in Dec 2024

4/10 Poor

Graham

Liked: Cleanliness
Disliked: Staff & service
We will NEVER return!
Trading on its dated history! Checked in on Sunday and told the renowned bar was closed but open the following night. We asked if it was ok to visit then and left it with her for around 8pm. The lady at reception took a "preauthorization payment" of several hundred pounds which was actually not held as normal but taken from my account immediately. I questioned this and was told it would be credited back if nothing ordered in the bar or restaurant. Stayed at the hotel for 2 nights, went to the bar on Monday for the bar manger to demand a reservation number, that the woman who checked us in should have arranged! We left without trying the alleged original martini and was made to feel second class citizens in this 4 hundred + night hotel! Very disappointed in the way the bar manager handled the situation, which actually marred the break for our 35th wedding anniversary. We didn't eat in the hotel as we had already made plans weeks in advance. We checked out and after 14 DAYS I had to chase the hotel up for the refund back to my card. If I hadn't of chased the refund it wouldn't have happened! We will not be back!
Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

6/10 Okay

Katy

Stayed 1 night in Dec 2024

10/10 Excellent

Glenn

Stayed 2 nights in Dec 2024

10/10 Excellent

Stephen

Stayed 5 nights in Dec 2024

10/10 Excellent

Mark

Stayed 1 night in Dec 2024

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple Christmas vacation
The hotel was excellent, the staff was its biggest asset. The breakfast was good, although it didn't include an omelette or anything like that, and if you wanted it, it was an extra charge. Two things bothered me, the first and main one is that in the hotel lobby (which is small) there is an entrance to the bar and every day dozens of people line up every afternoon and evening to get in. It's a very unpleasant feeling when you enter the hotel and have to ask people in the lobby to move in order to get into the room. The second thing is that the window in the room faces the air conditioners, so we couldn't even open it to ventilate without the terrible noise of the engines.
Stayed 5 nights in Dec 2024

10/10 Excellent

Hasmik, Yerevan

Stayed 2 nights in Nov 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, excellent cuisine, superb, friendly and helpful staff
Stayed 1 night in Dec 2024

10/10 Excellent

C

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another Excellent Stay
We had another fantastic stay at Dukes. The service was impeccable and our accommodations were perfect. A great experience and we look forward to our next visit!
Stayed 2 nights in Dec 2024

8/10 Good

Andrew, Baltimore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were the icing on the cake
Stayed 5 nights in Dec 2024

10/10 Excellent

Graham

Travelled with partner
Liked: Property conditions & facilities
The staff are really amazing and the location suits our reasons for being in London. The team in Dukes bar is just exceptional.
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small hotel. Cute. And pretty clean.
Stayed 2 nights in Dec 2024

10/10 Excellent

Katharine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The service was extraordinary.
Stayed 3 nights in Nov 2024

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Donna

Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

Stayed 5 nights in Dec 2024

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s in a great location and the staff are great
Stayed 1 night in Dec 2024

10/10 Excellent

Mary L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in London
This was our first time staying at Dukes. The service, quality of the room, and the overall wonderful ambience of the hotel makes this my favorite hotel in London. I also love the location. All the shopping and restaurants were within walking distance or a short taxi ride away. The restaurant was also very nice. We will be back.
Stayed 4 nights in Nov 2024

6/10 Okay

filiep

Travelled with partner
Liked: Staff & service, amenities
stupid bar queues in the lobby ??? limited seating areas old an dirty carpet everywhere
Stayed 2 nights in Dec 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay!
Stayed 3 nights in Dec 2024

10/10 Excellent

Leah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A True 5-star experience
This hotel was truly 5 star. Service over the top, extremely comfy and quiet room, great restaurant and food. Location near major tourist areas but on a very quiet side street. The service is what really impressed me. Will definitely stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Vincent

Stayed 1 night in Nov 2024