easyHotel London City Shoreditch

13.7.2023 Eduardo - Assistant Manager 

Dear Marion,Thank you for taking the time to give us your significant feedback.We are delighted to hear you have enjoyed our centrally located hotel. We pride ourselves on always offering the best value for money so we’re glad you picked up on this. Our staff is our greatest asset and we’re happy to hear that they were able to make your stay more enjoyable!We are disappointed to hear that you found our room size to be small. We appreciate our rooms being on the smaller side therefore we keep the furniture in the room minimal to make the most out of the space we have. We hope this wasn’t too much of an inconvenience to you.Please accept our apologies regarding the pillow not been given, sometimes if we have too many requests, it's possible not to have available for the guests. We hope this wasn't too much of an incovenience for you.We look forward to your next visit.Best Regards,Eduardo - Assistant ManagereasyHotel London City Shoreditch

13.6.2023 Eduardo - Assistant Manager 

Dear Paul,Thank you for taking the time to give us your significant feedback.We are delighted to hear you have enjoyed our centrally located hotel and especially things like our high standards of cleanliness. We pride ourselves on always offering the best value for money so we’re glad you picked up on this. Our staff is our greatest asset and we’re happy to hear that they were able to make your stay more enjoyable!We look forward to your next visit.Best Regards,Eduardo - Assistant ManagereasyHotel London City Shoreditch

5.5.2023 Eduardo - Assistant Manager 

Dear Christophe,Thank you for taking the time to give us your significant feedback.We are delighted to hear you have enjoyed our centrally located hotel and especially things like our high standards of cleanliness. We pride ourselves on always offering the best value for money so we’re glad you picked up on this. Our staff is our greatest asset and we’re happy to hear that they were able to make your stay more enjoyable!We look forward to your next visit.Best Regards,Eduardo - Assistant ManagereasyHotel London City Shoreditch

26.9.2024 Reception Team 

Dear Guest,Many thanks for providing this great score for your stay at our hotel.We are proud to provide great experiences to our guests and hopefully we will have the pleasure of welcoming you again soon in one of our hotels.Team easyHotel

12.10.2022 The Reception Team 

Dear Alan,Thank you for taking the time to review your stay with us.Please accept our apologies regarding the issues you have faced.As you have booked via third party they are the one that cancelled your reservation we had no control over that. We do apologised once more.We look forward to your next visit.Best Regards,Nevita - Reception TeameasyHotel London City Shoreditch

21.1.2020 Team Member 

Dear easy Customer, Thank you for taking the time to give us your significant feedback. We are delighted that you’ve enjoyed our super budget and centrally located hotel. We are pleased to hear that our Reception Staff was able to provide you with a great check-in and check-out experience. We aim to provide a clean and comfortable base to sleep, therefore we’re glad that there were no issues in your room while staying with us. We pride ourselves on always offering the best value for money and we’re glad you picked up on this! Thank you for recommending us. We look forward to welcoming you back soon. Best Regards, Customer Relations easyHotel Old Street

5.1.2020 Team Member 

Dear Guest, Thank you for taking the time to review your stay with us. Kind Regards, Customer Relations easyHotel Old Street

16.10.2019 easyHotel Old Street 

Thank you for taking the time to give us your significant feedback. As a super budget hotel, we only offer the basics for a good night’s sleep which are bed, shower and warmth. Some add-ons, such as WiFi and TV, are not included in the price so you don’t have to pay for what you don’t need. You can however add these at an extra charge according to your budget and needs. We appreciate our rooms being on the smaller side therefore we keep the furniture in the room minimal to make the most out of the space we have Best Regards, Customer Relations easyHotel Old Street

26.9.2024 Reception Team 

Dear Guest,Many thanks for providing this great score for your stay at our hotel.We are proud to provide great experiences to our guests and hopefully we will have the pleasure of welcoming you again soon in one of our hotels.Team easyHotel

28.8.2019 easyHotel Old Street 

Thank you for taking the time to give us your significant feedback. We are delighted to hear you have enjoyed our centrally located hotel and especially like our high standards of cleanliness. We pride ourselves on always offering the best value for money so we’re glad you picked up on this. Our staff is our greatest asset and we’re happy to hear that they were able to make your stay more enjoyable! We look forward to welcoming you back soon. Best Regards, Customer Relations easyHotel Old Street