Nice location in a pedestrian only district. Can walk to many restaurants and shopping, several buses and tube stations nearby to get anywhere in London. The apartment is comfortable, with 2 bedrooms that each have their own bathroom. We wished the bathroom doors had locks, but this seems to be common in Europe. The kitchen is equipped nicely with all you need, including seasonings, etc, though a few more plates and glasses would have been nice. The furniture in the living room could use some updating, and maybe an added chair or two would be appreciated. There is an elevator that (with a numerical code) opens straight to the apartment, but we didn't have the key to unlock that door. The lock was not the same as the door from the steps. But the communication was great and we eventually rectified that. Be aware that this flat is in an alley and there are several pubs nearby. The drinking is extensive and loud during the week. We felt safe, but we were there during a heatwave and needed to keep doors open for airflow (no AC) and it meant it was LOUD in the apartment. There was one fan, so maybe having a few more fans in the apartment would alleviate this issue. Also, the blinds don't block out all the light, so adding drapes would be very helpful. It was also easy to get the keys from a lockbox nearby.
Overall, the place was clean, the hosts were attentive, the location was perfect for us, and, though we do think it could use some upgrading, we would recommend it to others.