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The Cumberland, London

4.5 star property

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Photo gallery for The Cumberland, London

Exterior
Café
Family Room | Premium bedding, in-room safe, desk, laptop workspace
Café
Family Room | Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
1 Great Cumberland Place, London, England, W1H 7DL
  • Hyde Park
    ‪4 min walk‬
  • Buckingham Palace
    ‪4 min drive‬
  • Piccadilly Circus
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪40 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, in-room safe, desk, laptop workspace

Classic Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive King Room (With Executive Club Lounge Access)

Executive King Room (With Executive Club Lounge Access) | Premium bedding, in-room safe, desk, laptop workspace

Executive King Room (With Executive Club Lounge Access)

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Suite (With Executive Club Lounge Access)

Studio Suite (With Executive Club Lounge Access) | Premium bedding, in-room safe, desk, laptop workspace

Studio Suite (With Executive Club Lounge Access)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Twin Room (With Executive Club Lounge Access)

Executive Twin Room (With Executive Club Lounge Access) | Premium bedding, in-room safe, desk, laptop workspace

Executive Twin Room (With Executive Club Lounge Access)

  • 16 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Park View Room

Park View Room | Premium bedding, in-room safe, desk, laptop workspace

Park View Room

  • 21 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room (With Executive Club Lounge Access)

Premium bedding, in-room safe, desk, laptop workspace

Executive Double Room (With Executive Club Lounge Access)

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Accessible Double

Classic Accessible Double | Premium bedding, in-room safe, desk, laptop workspace

Classic Accessible Double

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Premium bedding, in-room safe, desk, laptop workspace

Family Room

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King

Deluxe King | Premium bedding, in-room safe, desk, laptop workspace

Deluxe King

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Star Suite (With Executive Club Lounge Access)

Star Suite (With Executive Club Lounge Access) | Living area | 40-inch LCD TV with digital channels

Star Suite (With Executive Club Lounge Access)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Single Room

Classic Single Room | Premium bedding, in-room safe, desk, laptop workspace

Classic Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Twin

Deluxe Twin | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Twin

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

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4.0 out of 5, Very good, (1295)
The price is €265
for 1 room
includes taxes & fees
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About this property

The Cumberland, London

Art Deco hotel with 24-hour front desk and coffee shop/cafe
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and conference space. Change of towels is available on request
The Cumberland, London offers 900 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. 40-inch LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the breakfast at The Cumberland, London. During your stay, you're just a quick walk from Marble Arch. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy British cuisine while dining at SOUND Cafe
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the breakfast and the helpful staff
  • Steps from Frameless Immersive Art Experience and 4 minutes on foot from Hyde Park
  • Airport shuttle service available for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 4306 square feet (400 square metres) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly The Cumberland, London. The hotel can provide concierge services and wedding services.

This Art Deco London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:30 AM to 11:30 AM.
SOUND Cafe – This restaurant specialises in British cuisine and serves brunch, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
SOUND Sports Bar – This bar serves brunch and light fare. Happy hour is offered. Open daily.
Costa Coffee – This lobby lounge specialises in British cuisine and only serves light fare. Open daily.

Languages

Arabic, Croatian, Dutch, English, Filipino, French, German, Greek, Italian, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (GBP 60 per day); reservations required
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Costa Coffee
  • SOUND Cafe
  • SOUND Sports Bar

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 4,306 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet (61 centimetre high)
  • Handrails in stairways (90 centimetre high)
  • Lift (100 centimetre wide door)
  • Raised toilet seat (61 centimetre high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 20 per person
  • Airport shuttle fee: GBP 130 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: GBP 60 per day(1312 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
The Cumberland, London offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cumberland Guoman
Cumberland Guoman Hotel
Cumberland Guoman Hotel London
Cumberland Guoman London
Cumberland Hotel Guoman
Guoman Cumberland
Guoman Cumberland Hotel
Guoman Hotel Cumberland
Hotel Guoman Cumberland
Cumberland Hotel London
Cumberland Hotel
Cumberland London
The Cumberland Hotel London
Great Cumberland Place Hotel London
Great Cumberland Place Hotel
Great Cumberland Place London
Hotel Great Cumberland Place London
London Great Cumberland Place Hotel
Hotel Great Cumberland Place
The Cumberland a Guoman Hotel
The Cumberland
Great Cumberland Place London

The Cumberland, London Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 496 out of 876 reviews
Rating 8 - Good. 222 out of 876 reviews
Rating 6 - Okay. 94 out of 876 reviews
Rating 4 - Poor. 30 out of 876 reviews
Rating 2 - Terrible. 34 out of 876 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic experience and highly recommend this amazing hotel. The Cumberland is a great choice when visiting London especially if you are traveling with your kids. We reserved a junior suite which had a very comfortable pull out sofa already made up for our teenage daughter. The room was spacious and so very clean. The bathroom was amazing with modern decor and so warm! Honestly the best shower on our 2 week trip! It is a big hotel, but with real processes and trained staff in place to accommodate guests. There is such a great energy and vibe one feels as soon as you enter the property which was amazing and fun. Superb bar and nightly entertainment on lobby floor, amazing gym and conveniences to get food any hour of the night. Good security and the facilities are so updated and clean. This is an ideal location very close to Hyde Park and major attractions. Highly recommend this hotel and its amazing staff for your next trip to London
Stayed 2 nights in Dec 2024

8/10 Good

David

Stayed 3 nights in Dec 2024

2/10 Terrible

EMAD

Stayed 5 nights in Dec 2024

6/10 Okay

Laurance

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Nezahat

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

A.hameed

Liked: Cleanliness, staff & service, property conditions & facilities
Near to every things , especially shopping area.
Stayed 2 nights in Dec 2024

10/10 Excellent

Marcus, Belfast

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel, room, facilities, decor, staff and location were all fantastic for us. The only issue was a bad stink from drains that seemed to come and go in the bathroom and hallway outside the room but would not put me off staying here again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ryan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great place to stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, hotel staff very accommodating and great location for Christmas shopping
Stayed 1 night in Dec 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We originally had stayed at a Marriott and decided to check out after a night and book here. This hotel is clean, friendly staff. Delicious breakfast and over all a better experience.
Stayed 2 nights in Dec 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, great room and facilities. Highly recommend this hotel and will certainly be staying there again
Stayed 1 night in Dec 2024

8/10 Good

yasmin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel. Great value London hotel.
This is my second stay at this fantastic hotel. Great value for a London hotel and just love it here. Facilities and staff are amazing. Cannot wait to book another trip.
Stayed 1 night in Dec 2024

10/10 Excellent

Fatemah

Stayed 1 night in Dec 2024

8/10 Good

Alon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Fayz

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
So far it nice place
Stayed 3 nights in Nov 2024

6/10 Okay

Joanne

Stayed 1 night in Dec 2024

10/10 Excellent

Frances

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t wait to stay there again!
It was fantastic! The staff was incredible! The room was wonderful! They gave us an upgrade! The breakfast best ever! Great great location!
Stayed 3 nights in Dec 2024

6/10 Okay

Kirsty

Travelled with group
Our stay was spoiled by the fact that we could not check into one of our rooms until just before 5. We had afternoon tea booked at the ritz at 5.30 so this made it really difficult to get ready in 1 room for 5 ladies trying to get ready for this pre booked event to celebrate birthdays which had been booked since Feb 2024
Stayed 1 night in Dec 2024

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Bader

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect
Stayed 2 nights in Dec 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lost phone charger
Stayed 2 nights in Dec 2024

10/10 Excellent

David, Oak Brook

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location especially for passington station to get from central london to Heathrow
Stayed 1 night in Nov 2024