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Hampton by Hilton London Waterloo

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton by Hilton London Waterloo

Reception
Front of property
View from property
Lobby lounge
View from property

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
157 Waterloo Road, South Bank, London, England, SE1 8XA
  • Westminster Bridge
    12 min walk
  • London Eye
    13 min walk
  • Big Ben
    16 min walk
  • London (LHR-Heathrow)
    50 min drive

Room options

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed | In-room safe, blackout curtains, soundproofing, iron/ironing board

Premium Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Non Smoking, City View

In-room safe, blackout curtains, soundproofing, iron/ironing board

Room, 1 Queen Bed with Sofa bed, Non Smoking, City View

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Twin Room

LCD TV

Twin Room

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Non Smoking, City View

LCD TV

Twin Room, Non Smoking, City View

  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Queen Bed with Sofa bed, Non Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

Room, 1 Queen Bed with Sofa bed, Non Smoking

  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 Queen Bed (Connecting Rooms)

LCD TV

Family Room, 1 Queen Bed (Connecting Rooms)

  • 22 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

LCD TV

Room, 1 Queen Bed

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking, City View

LCD TV

Room, 1 Queen Bed, Non Smoking, City View

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

LCD TV

Room, 1 Queen Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, City View

LCD TV

Room, 1 Queen Bed, Accessible, City View

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hampton by Hilton London Waterloo

Hotel with free breakfast, near London Eye
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site.
Hampton by Hilton London Waterloo offers 297 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions are featured in guestrooms.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Hampton by Hilton London Waterloo gets high marks from our customers. During your stay, you're just a quick walk from Royal National Theatre. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • 13 minutes by foot from London Eye and a 3-minute drive from Big Ben
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 3 meeting rooms. A fitness centre, a library, and multilingual staff are also featured at Hampton by Hilton London Waterloo.

This 3-star London hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.
Hampton by Hilton London Waterloo has a restaurant on site.

Languages

Arabic, Dutch, English, French, Greek, Hindi, Hungarian, Italian, Romanian, Russian, Spanish, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 AM
Contactless check-in and check-out are available
Late check-in fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Hilton Hotel London Waterloo
Hampton Hilton London Waterloo
Hampton London Waterloo
Hilton Hampton London Waterloo
Hilton London Waterloo
London Waterloo Hilton
Hampton By Hilton London Waterloo England
Hampton Hilton London Waterloo Hotel
Hampton Hilton Waterloo Hotel
Hampton Hilton Waterloo
Hampton by Hilton London Waterloo Hotel
Hampton by Hilton London Waterloo London
Hampton by Hilton London Waterloo Hotel London

Hampton by Hilton London Waterloo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 660 out of 1161 reviews" "
Rating 8 - Good. 335 out of 1161 reviews" "
Rating 6 - Okay. 115 out of 1161 reviews" "
Rating 4 - Poor. 29 out of 1161 reviews" "
Rating 2 - Terrible. 22 out of 1161 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Agnieszka

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay a lot. Great facility, clean room and excellent breakfasts.
Stayed 1 night in Sep 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Faramarz

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
There was only one lift working all the time. Another one was intermittent and the last was stuck. No one seemed to care! First three days we didn’t have room service. Complained once and still nothing. Second time, someone did something and it was ok afterwards. Breakfast was okay. Same thing over and over everyday. Staff were not really helpful with directions. Overall it deserves a mediocre rating
Stayed 5 nights in Aug 2024

8/10 Good

Ying

Travelled with partner
Convenience
Stayed 7 nights in Aug 2024

10/10 Excellent

Yi Woon

Stayed 1 night in Aug 2024

8/10 Good

Claire

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel staff helpful and polite- only issue is the lifts. One out of order and a second one seemed to under control of cleaning staff left 1 small lift for everyone else at checkout and breakfast time waited long time to get lift I could get into with case
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

Navreet

Stayed 3 nights in Aug 2024

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Great service. Breakfast was delicious.
Stayed 1 night in Aug 2024

10/10 Excellent

Perry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
We like the location of the hotel as close to Waterloo Station and bus stops outside hotel. There are many restaurants close by. The room is basic but clean. It was good to have breakfast included in our stay.
Stayed 5 nights in Aug 2024

8/10 Good

LAJOYCE HUNTER

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I love the Waterloo area for its convenience and proximity to all of the exciting things to do in London which is only a walk, a train ride, or a taxi ride away at not a great expense. I stayed at this location last year and they have made several upgrades. One of the things I did not like at all is that the bed in my room I could feel the springs in the mattress. When I complained the hotel manager jumped right into action and had a new mattress sent to my room, For which I am thankful! The biggest change is that they have eliminated the business center which means there are no computers to handle business in the hotel at all. Since I was on a business trip this was very disappointing and I had to keep taking my laptop to the front desk for them to give it a charge in the office. I don't think that any hotel should ever eliminate a business center entirely! And for these reasons I may not stay at this hotel again even though their breakfast is Bar None the best I have experienced at any one of these chains. Their housekeeping was inconsistent due to staffing issues and I had to call the front desk for more towels, toilet paper, and plastic bags for my trash. I don't mind that so much because I don't need my room made up everyday, however it is nice to return to a room with fresh towels and garbage emptied after a long day.
Stayed 9 nights in Aug 2024

10/10 Excellent

Stefanie

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Samuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with my 8 year old daughter, our room was spacious, comfy, modern and clean. Excellent location, short walk to Waterloo station, would highly recommend.
Stayed 1 night in Aug 2024

10/10 Excellent

Kader

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 14 nights in Aug 2024

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very standard Hampton Inn with a good US breakfast. Our room had a window that looked directly and exclusively at a concrete wall 2 feet away, but at least it had nice curtains!
Stayed 1 night in Aug 2024

8/10 Good

AD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mini break & to watch a show.
Hotel was lovely and the room was clean with plenty of towels supplied for showers .Used the restaurant for evening meal which was very nice and plentiful, Breakfast , there was a lot to choose from. Location was perfect, about 10 mins walk from the London eye. Definitely use this hotel again for our next visit.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place and the included breakfast was amazing!
Stayed 3 nights in Aug 2024

10/10 Excellent

Malek

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely.
Stayed 2 nights in Aug 2024

6/10 Okay

shannon

Travelled with group
Liked: Cleanliness
Please consider having a safe, mini fridge and microwave.
Stayed 3 nights in Aug 2024

6/10 Okay

Ross

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean with friendly staff but not the most comfortable beds. Breakfast was good and it was fairly good value.
Stayed 1 night in Aug 2024

8/10 Good

Denise Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are small. We booked the family rooms and we were cramped but overall it was worth it.
Stayed 4 nights in Jul 2024