22.4.2023 Mankirat Anand  

Dear TomiThank you for taking the time to leave us a glowing 5-star review! We are delighted to hear that you had a wonderful experience with us. Your feedback means a lot to us and motivates our team to continue providing exceptional service.We are thrilled to know that you enjoyed your stay with us and that our facilities and amenities met your expectations. It's always our aim to create memorable experiences for our guests, and we are glad we were able to do so for you.If you have any future plans to visit us again, please do not hesitate to reach out. We would be honored to welcome you back and make your next stay even more memorable.Once again, thank you for your kind words, and we look forward to hosting you again in the near future!Best regards,Mankirat Anand Duty ManagerHampton by Hilton London Waterloo157 Waterloo Road, London SE1 8XATel:00 (44) 20 7401 8080Fax: 00 (44) 20 7401 9720E-mail: Mankirat.Anand@hilton.comWeb: www.londonwaterloo.hamptonbyhilton.com/

6.3.2024 Guest Experience Ambassador 

Dear Mile,Thank you so much for your lovely comments about our team members, Chris and Lakeisha. I'll be sure to pass on your kind words to them. We truly feel fortunate to have them as part of our team.I appreciate your feedback regarding the slippers. As a Hampton, we don't typically provide these additional amenities in the rooms. However, we do have a 24-hour bar where you can find water if needed.Once again, thank you for your time. I hope we will have the opportunity to welcome you back in the future.Kind regardsKaren Golding

7.10.2023 Umisha Varsani 

Dear Manuela,Thank you for sharing your feedback. I appreciate your input. If you have any specific comments or suggestions to provide regarding your recent experience, please feel free to share them. Your feedback helps us understand areas where we can improve our services to better meet our guests' expectations.

7.5.2023 Umisha 

Dear Catherine,I appreciate the scoring of your recent stay at our hotel, it is feedback like yours which inspire our team to deliver an excellent service. I hope our hotel lived up to all of your expectations. We appreciate your feedback and it is merely by guest feedback alone we can continue to improve on those areas of the hotel that we may not initially be aware of that cause an inconvenience.If there is anything we could do to make your next stay 10/10, please do not hesitate to contact me. We truly hope we will have a chance of welcoming you again soon.

25.3.2023 Umisha Varsani 

Dear David,Thank you for your 5/5 rating. The Hampton by Hilton London Waterloo team was thrilled to read that you had such a good time with us. Our hotel prides itself with the great service our team delivers and to hear you have received this service is excellent. Your comments are highly valued as they give us an opportunity to improve those aspects we may not be aware can cause any inconvenience. Please rest assured that your feedback has been passed on to relevant departments. Call or email us if there is anything we can help you with.We look forward to welcoming you back to us soon.

18.3.2023 Samuel 

Dear Nhu, I appreciate the scoring of your recent stay at our hotel, it is feedback like yours which inspire our team to deliver an excellent service. I hope our hotel lived up to all of your expectations. We appreciate your feedback and it is merely by guest feedback alone we can continue to improve on those areas of the hotel that we may not initially be aware of that cause an inconvenience.If there is anything we could do to make your next stay 5/5, please do not hesitate to contact me. We truly hope we will have a chance of welcoming you again soon.

15.1.2023 Samuel Taye 

I appreciate the scoring of your recent stay at our hotel, it is feedback like yours which inspire our team to deliver an excellent service. I hope our hotel lived up to all of your expectations. We appreciate your feedback and it is merely by guest feedback alone we can continue to improve on those areas of the hotel that we may not initially be aware of that cause an inconvenience.If there is anything we could do to make your next stay 10/10, please do not hesitate to contact me. We truly hope we will have a chance of welcoming you again soon.