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Haymarket Hotel, Firmdale Hotels

5.0 star property

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Photo gallery for Haymarket Hotel, Firmdale Hotels

Junior Terrace Suite | Egyptian cotton sheets, hypo-allergenic bedding, down duvets
Exterior
One Bedroom Suffolk Suite | Egyptian cotton sheets, hypo-allergenic bedding, down duvets
One Bedroom Suffolk Suite | Egyptian cotton sheets, hypo-allergenic bedding, down duvets
Deluxe Room | Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa
  • Gym
  • Room service

Explore the area

Map
1 Suffolk Place, London, England, SW1Y 4HX
  • Trafalgar Square
    ‪3 min walk‬
  • Leicester Square
    ‪4 min walk‬
  • Piccadilly Circus
    ‪4 min walk‬
  • London (LGW-Gatwick)
    ‪94 min drive‬

Room options

View all photos for Deluxe Junior Suite

Deluxe Junior Suite | Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Deluxe Junior Suite

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Junior Suite

Luxury Junior Suite | Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Luxury Junior Suite

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room

Luxury Room | Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Luxury Room

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Deluxe Room

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Terrace Suite

Junior Terrace Suite | Egyptian cotton sheets, hypo-allergenic bedding, down duvets

Junior Terrace Suite

  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Suffolk Suite

One Bedroom Suffolk Suite | Egyptian cotton sheets, hypo-allergenic bedding, down duvets

One Bedroom Suffolk Suite

  • 86 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Haymarket Hotel, Firmdale Hotels

Luxury hotel with fitness centre and spa services
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, massage/treatment rooms and 24-hour room service.
Haymarket Hotel, Firmdale Hotels offers 50 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature Egyptian cotton sheets and down duvets. A pillow menu is available. LED televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include massages and facials.
Our customers tell us that they can't get enough of the helpful staff at Haymarket Hotel, Firmdale Hotels. During your stay, you're just a quick walk from Trafalgar Square. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served weekdays for a fee
  • Take a swim in the indoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Steps from Regent Street and 3 minutes on foot from Trafalgar Square
Haymarket Hotel, Firmdale Hotels offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Spa services, a library, and multilingual staff are also featured at the luxury Haymarket Hotel, Firmdale Hotels.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekdays from 7:00 AM and 11:00 AM.
Brumus Bar and Restaurant – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Weekday full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 28 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brumus Bar and Restaurant

Things to do

  • Gym
  • Indoor pool
  • Library

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Spa

  • 2 treatment rooms
  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 78.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 28 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 78.0 per night
  • Service fee: 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Haymarket Hotel, Firmdale Hotels Hotel
Haymarket Hotel London
Haymarket London
Hotel Haymarket
Haymarket Hotel London, England
Haymarket Hotel, Firmdale Hotels London
Haymarket Hotel, Firmdale Hotels Hotel London

Haymarket Hotel, Firmdale Hotels Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 454 out of 497 reviews
Rating 8 - Good. 32 out of 497 reviews
Rating 6 - Okay. 6 out of 497 reviews
Rating 4 - Poor. 3 out of 497 reviews
Rating 2 - Terrible. 2 out of 497 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

4/10 Poor

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over the past 25 years or so, I’ve stayed at seven of the eight Firmdale hotels (some of them multiple times) in London…and loved every one of them. Not this time. Why? My room was beautiful, spacious, and in impeccable condition. I enjoyed an excellent dinner at Brumos, the hotel restaurant. Unfortunately, there was a teen party with a DJ being held around the pool in the basement, and the bass was so thumping that I could not only hear it, I could feel it underfoot. At 11:15 pm (after several complaints to the front desk), I finally gave up trying to sleep, packed my bags, and moved to a different hotel. I’m astonished that what I consider to be the best hotel chain in the world allows a situation like this to develop. The comfort of your paying guests should be paramount, not offering obnoxiously loud parties for teenagers.
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Elaine, Glasgow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor is an exciting and a tasteful, visual feast for the eyes. Such a comfortable bed, with fragrant bed linen - I have never before experienced such luxury in a hotel Food is tasty Staff could not be friendlier nor more polite and helpful
Stayed 1 night in Nov 2024

10/10 Excellent

Nicole, Englewood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Haymarket is in a great location with well decorated, comfortable rooms. House keeping is exceptional. The indoor swimming pool area is stunning. The gym has what you need but is cramped. Fresh daily green or orange carrot juice is also delicious.
Stayed 1 night in Nov 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED the Haymarket Hotel! There is attention to every detail and then some! The decor style is fantastic...as well as incredibly warm and comfortable! The bed and linens were amazing creating a fabulous night sleep. Room service, maid service, front desk service, concierge...all top notch! 3 tube stops all within a 10 min walk and restaurants/bars/shops all very convenient and close to walk to all! I will absolutely be staying here again. Highly recommend!
Stayed 6 nights in Oct 2024

10/10 Excellent

Key, NY

Liked: Cleanliness
Stayed 1 night in Oct 2024

6/10 Okay

Talene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice and it’s a good central location. However, they put us in an accessible room which we did not request. And even though it was considered an upgrade to our original reservation when I asked if we could have the room we booked they said they were sold out. I was disappointed and not happy having to deal with a low sink and bathroom that was meant for accessibility.
Stayed 1 night in Oct 2024

10/10 Excellent

Gail

Travelled with family
Liked: Amenities
This property is owned by an interior decorator. It was lovely from pubic spaces to rooms. Service was excellent and attentive. Location was very convenient and safe. Definitely an A plus experience!
Stayed 5 nights in Oct 2024

10/10 Excellent

Leighsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection in the West End
The hotel is updated& beautiful! The staff could not be more accommodating, friendly and attentive. The room's are very large with an amazing amount of storage for travelers. 2 well lit closets with shelf space & plenty of hanging room with hangers in addition to multiple dressers with drawers. I love to be able to unpack when I arrive & I couldn't even fill the amount of space given. The shower pressure was among the best I have ever had, including my home. The signature products they use - from room sprays to candles to shampoos & lotions - smell unbelievable. It was just a wonderful stay in the most amazing neighborhood. Theatersat your doorstep, literally, 5 minute walk to Covent Garden, Trafalgar Square, 2 minutes to Leicester Square and 10 minutes on foot to The Thames and London Eye. I would absolutely stay again without hesitation! If hard pressed, my only complaint would be the lighting in the room if you're trying to put on makeup for a special event. It's a little dark & the bathroom too bright. A plug-in light up magnifying mirror would have pushed my rating to over the 10 I already give it!
Stayed 4 nights in Oct 2024

10/10 Excellent

Kerry, Greater Manchester

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay at The Haymarket. Fabulous service with a wonderful bar and restaurant. We were given a room upgrade which was an unexpected treat! We will definitely be back. My new favourite London Hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was convenient and walkable to the theater (Phantom of the Opera was across the street and another theater was next door) and surrounding activities - National Gallery was right around the corner and Buckingham Palace was approximately 15 minutes with a nice tree-lined walk. The hotel had fun colors and decor, but in a tasteful way, and the staff were SUPERB, especially the staff at the concierge desk. They went out of their way to help with anything and everything during our entire stay.
Stayed 6 nights in Sep 2024

10/10 Excellent

karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a perfect stay!!
Stayed 4 nights in Oct 2024

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a first class property in a great location with a very competent and friendly staff. Beautifully decorated.
Stayed 4 nights in Sep 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, well designed interiors, good breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

Marianne, New York

Travelled with partner
Liked: Staff & service, property conditions & facilities
Very well located.
Stayed 3 nights in Sep 2024

10/10 Excellent

ELIZABETH

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was an excellent boutique style hotel. The staff was very attentive. It was like having a personal assistant. Beds were very comfortable and the shower/ toilet was very big with bidet and plenty of towels.
Stayed 2 nights in Sep 2024

8/10 Good

Marianne, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Amazing stafff.
Stayed 3 nights in Sep 2024

10/10 Excellent

Anibal, San Jose

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Tim

Stayed 1 night in Sep 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotels in London
Stayed 2 nights in Aug 2024