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Hilton London Kensington

4.0 star property

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Photo gallery for Hilton London Kensington

Front of property – evening/night
Reception
Presidential Suite | View from room
Lobby
Deluxe Twin Room | Premium bedding, down duvets, in-room safe, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Gym
  • Bar

Explore the area

Map
179-199 Holland Park Avenue, London, England, W11 4UL
  • Westfield London Shopping Centre
    ‪7 min walk‬
  • Royal Albert Hall
    ‪6 min drive‬
  • Hyde Park
    ‪7 min drive‬
  • London (LHR-Heathrow)
    ‪32 min drive‬

Room options

View all photos for Family Room, 1 Double Bed

Premium bedding, down duvets, in-room safe, desk

Family Room, 1 Double Bed

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Single Bed

Room, 1 Single Bed | Premium bedding, down duvets, in-room safe, desk

Room, 1 Single Bed

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, down duvets, in-room safe, desk

Deluxe Twin Room

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed | Premium bedding, down duvets, in-room safe, desk

Junior Suite, 1 Queen Bed

  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Premium bedding, down duvets, in-room safe, desk

Room, 1 Double Bed

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Family Room, 1 King Bed

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 Double Bed

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, down duvets, in-room safe, desk

Presidential Suite

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Premium bedding, down duvets, in-room safe, desk

Superior Twin Room

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Double Bed

Premium bedding, down duvets, in-room safe, desk

Superior Room, 1 Double Bed

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Hilton Guest Room

Twin Hilton Guest Room | Premium bedding, down duvets, in-room safe, desk

Twin Hilton Guest Room

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Premium bedding, down duvets, in-room safe, desk

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Premium bedding, down duvets, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Presidential Suite

Premium bedding, down duvets, in-room safe, desk

Presidential Suite

  • Sleeps 2
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Hilton Junior Suite

Premium bedding, down duvets, in-room safe, desk

Hilton Junior Suite

  • Sleeps 2
  • 1 Single Sofa Bed and 1 Double Bed

View all photos for Superior Twin Room

Premium bedding, down duvets, in-room safe, desk

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

Premium bedding, down duvets, in-room safe, desk

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Premium bedding, down duvets, in-room safe, desk

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Premium bedding, down duvets, in-room safe, desk

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

Premium bedding, down duvets, in-room safe, desk

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

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The price is €109
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About this property

Hilton London Kensington

Hotel with a fitness centre, a quick walk to Westfield London Shopping Centre
A restaurant, a fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour business centre, self parking and 24-hour room service are on-site.
Hilton London Kensington offers 601 air-conditioned accommodations with laptop-compatible safes and a safe. Beds feature down duvets and premium bedding. 43-inch LCD televisions come with digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This London hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton London Kensington. During your stay, you're just a quick walk from Westfield London Shopping Centre. Free WiFi in public areas, a restaurant and a gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at Westeleven Restaurant, a buffet restaurant that serves British cuisine
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the proximity to public transport and the clean guestrooms
  • 7 minutes by foot from Westfield London Shopping Centre and a 3-minute drive from Olympia Conference and Exhibition Centre
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 10 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton London Kensington. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star London hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Westeleven Restaurant – This buffet restaurant specialises in British cuisine and only serves breakfast.
Avenue Bar & Lounge – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Languages

Dutch, English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 14.99 per stay)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (GBP 39 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Avenue Bar & Lounge
  • Westeleven Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (85 centimetre high)
  • Lift (160 centimetre wide door)
  • Magnifying mirror
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (72 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 90
Contactless check-in and check-out are available
Late check-in fee: GBP 90 for check-in between 5:00 PM and midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 90
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 35 per accommodation, per stay, plus a deposit of GBP 35 per stay
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 19.95 per person
  • Fee for in-room wireless Internet: GBP 14.99 per stay (rates may vary)
  • Secured self-parking fee: GBP 39.00 per day
  • Pet deposit: GBP 35 per stay
  • Pet fee: GBP 35 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 90 (subject to availability)
  • Late check-in fee: GBP 90 for check-in between 5:00 PM and midnight
  • Late check-out fee: GBP 90 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Hilton Honors mobile app before check-in.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel London Kensington
Hilton London Kensington
London Kensington Hilton
Hilton Kensington
Hilton London Kensington England
Hilton London Kensington Hotel London
London Hilton
Hilton London Kensington Hotel
Hilton London Kensington Hotel
Hilton London Kensington London
Hilton London Kensington Hotel London

Hilton London Kensington Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 375 out of 1008 reviews
Rating 8 - Good. 314 out of 1008 reviews
Rating 6 - Okay. 167 out of 1008 reviews
Rating 4 - Poor. 100 out of 1008 reviews
Rating 2 - Terrible. 52 out of 1008 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

VICKIE, Middlesex

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Booked as part of a friend's 50th birthday celebrations. Location is very convenient for Westfield white city or the itv/bbc studios nearby. There was a conversation about decorating the room with some balloons etc for my friend. This was also printed in the leaflet the hotel emailed to me, a few days before we checked in. However when arriving at the hotel, they said this had not been done and they did not have any decorations. Do not offer things, if they cannot be provided as it just gives false information and hope. The following day, we discovered there was no shower gel in the bathroom and nobody at guest service or housekeeping answered the calls we made. Finally got through to the front desk and they said it would be sent up straight away. An hour later, it still had not arrived. Surely from a brand like Hilton, you cannot be faulted for at least expecting toiletries?! I will end on a high, the buffet breakfast was great! Good selection and food was all warm or cool where appropriate. I would stay again in the hope any errors on this stay would not be repeated. Poor reply from the hotel though.
Stayed 1 night in Jan 2025

6/10 Okay

Charlotte

Business traveller
Disliked: Property conditions & facilities
Comfortable enough, but the room was definitely in need of a upgrade.It felt very outdated, chipped paint on doors, stained carpet, no where to plug anything in except in the little kitchenette area.
Stayed 1 night in Jan 2025

6/10 Okay

DEBBIE

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
For the price I couldn't complain but I wouldn't give it a 4-star rating overall.
Stayed 1 night in Jan 2025

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Angel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Doorman and staff were friendly. Room was fine, beds were a bit uncomfortable but hey…location was good proximity to shopping mall.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Muhammad Omar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Dec 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Soofia

Disliked: Cleanliness, staff & service, property conditions & facilities
For the brand name and the location this hotel was more like a motel than 3/4 star hotel . No proper ventilation , light fixtures were broken , wall paper peeling and no restocking of bathroom amenities. Carpet was even dirty and stained and bleached in spots .
Stayed 20 nights in Dec 2024

4/10 Poor

Shaun

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

Bad vibes

Wife hated this place. I thought it was fine. So if you’re looking for a good “vibes” place I would avoid. It’s hard to describe but it has the feel of a hotel with a casino (without the actual casino of course)
Stayed 1 night in Jan 2025

6/10 Okay

Yan Chi Lana

Travelled with family
Disliked: Property conditions & facilities, room comfort

Affordable price but not a comfortable stay

Stayed at this hotel 30 years ago, sad to see it has deteriorated a lot. Room is tired, furniture and door chipped did not repair. Bathroom is small. Bed not quite comfortable, the springs squeak even with slight movement. Price is quite affordable but will definitely not stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Ashley

Liked: Cleanliness, amenities
Can access most of London from here just by stepping on a bus
Stayed 9 nights in Dec 2024

10/10 Excellent

Colin

Stayed 1 night in Nov 2024

10/10 Excellent

Jeanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab stay

It was Christmas Day yet all was in full swing, our room was ready early so they let us check in early at no extra charge, so helpful and a great location
Stayed 1 night in Dec 2024

10/10 Excellent

KELY

Stayed 1 night in Dec 2024

4/10 Poor

HUSAM

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

6/10

Old hotel not clean I could hear everything from the adjacent room and corridor so I didn’t get much sleep Tv very limited, view sucked Great location good service friebdky staff
Stayed 6 nights in Dec 2024

10/10 Excellent

Matthew, Southampton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for five nights over Christmas. Grateful to the staff for serving meals on Christmas! The hotel probably needs some updating in the hallways - paint and carpeting - but it’s more tired than in disrepair. Housekeeping was great and breakfast was bountiful. Easy walk to Holland Park and the Shepherd’s Bush Tube. Also walkable to Earl’s Court. Would definitely stay again!
Stayed 5 nights in Dec 2024

6/10 Okay

Nicola

Stayed 1 night in Dec 2024

10/10 Excellent

George

Stayed 2 nights in Nov 2024

10/10 Excellent

Jim

Stayed 6 nights in Sep 2024

8/10 Good

Tracie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly. I cant stand dirty ateas and stains this was absolutely clean.
Stayed 2 nights in Dec 2024

8/10 Good

Ricardo

Liked: Cleanliness
Stayed 3 nights in Dec 2024

8/10 Good

GLEN

Stayed 2 nights in Dec 2024

10/10 Excellent

Luc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Both concierge Anthony and Pratik were outstanding. They provided us with great advices and helped us with transportation. Overall we are very satisfied with our stay at Hilton Kensington. Very likely we will stay there again on a next trip
Stayed 3 nights in Dec 2024