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Holiday Inn Hotel & Suites London, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Hotel & Suites London, an IHG Hotel

Exterior
Indoor pool
Reception
Property amenity
View from room

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly

Explore the area

Map
855 Wellington Rd S, London, ON, N6E3N5
  • White Oaks Mall
    15 min walk
  • Victoria Hospital
    4 min drive
  • London Convention Center
    6 min drive
  • London, ON (YXU-London Intl.)
    17 min drive

Room options

View all photos for Suite, 1 King Bed (Minifridge)

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Suite, 1 King Bed (Minifridge)

  • 35 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed (Minifridge)

Suite, 1 King Bed with Sofa bed (Minifridge) | Hypo-allergenic bedding, down duvets, desk, blackout curtains

Suite, 1 King Bed with Sofa bed (Minifridge)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Standard Room, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Microwave

Suite, 1 King Bed, Microwave | Hypo-allergenic bedding, down duvets, desk, blackout curtains

Suite, 1 King Bed, Microwave

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room (Specialty)

Combined shower/bathtub, free toiletries, hair dryer, towels

Room (Specialty)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Similar properties

Exterior

Comfort Suites London

Breakfast included
Parking included
Free WiFi
Air conditioning
4.4 out of 5, Excellent, (60)
The price is €94
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Comfort Suites London

About this property

Holiday Inn Hotel & Suites London, an IHG Hotel

Eco-certified London hotel in Westminster with free parking
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and a business centre.
Holiday Inn Hotel & Suites London, an IHG Hotel offers 143 accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets. Flat-screen televisions come with cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Hotel & Suites London, an IHG Hotel. During your stay, you're just a quick walk from Westminster Ponds. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 8 minutes by car from Budweiser Gardens and 12 minutes from University of Western Ontario
  • Dogs welcome for a fee (restrictions apply)
Holiday Inn Hotel & Suites London, an IHG Hotel offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 1215 square feet (113 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the eco-certified Holiday Inn Hotel & Suites London, an IHG Hotel. Free self parking is available.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Holiday Inn Hotel & Suites London, an IHG Hotel has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 7 to 10 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,215 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from 24 June 2024 to 30 November 2024 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Hallway
  • Lobby
  • Meeting facilities
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 30.00 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 7 to 10 per person
  • Pet fee: CAD 30.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel London
Holiday Inn London
London Hotel And Suites
Holiday Inn Hotel & Suites London Ontario
& Suites London, An Ihg
Holiday Inn Hotel Suites London
Holiday Inn Hotel & Suites London, an IHG Hotel Hotel
Holiday Inn Hotel & Suites London, an IHG Hotel London
Holiday Inn Hotel & Suites London, an IHG Hotel Hotel London

Holiday Inn Hotel & Suites London, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 416 out of 1039 reviews" "
Rating 8 - Good. 362 out of 1039 reviews" "
Rating 6 - Okay. 148 out of 1039 reviews" "
Rating 4 - Poor. 63 out of 1039 reviews" "
Rating 2 - Terrible. 50 out of 1039 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing. Nice and quiet stay.
Stayed 1 night in Aug 2024

10/10 Excellent

soni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Gina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Dayna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Brent

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Harris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and free parking.
Stayed 1 night in Aug 2024

6/10 Okay

Alein

Liked: Staff & service
.
Stayed 3 nights in Aug 2024

10/10 Excellent

Raniya

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2024

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience
The hotel was located conveniently. We were up graded to a king bed over 2 queens which was a pleasant surprise. The only situation was that I pre-purchased breakfasts but the restaurant was closed due to air conditioning problem. The manager handled it perfectly and refunded my money. The next day they were open and we had a lovely breakfast. We were told renovations were on lower level but we heard no noise. Beds were very comfy. Only complaint was weak water pressure in shower. There was a baseball tournament of young kids but they were all well behaved. I would recommend this hotel.
Stayed 2 nights in Aug 2024

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities, room comfort
Would of stayed longer
Its everything was good, just when i turned on the shower all i could smell was mold for 5-10mim which i had to wait for it to go away bc i have allergies to all mold aside from the the lady who checked me in was amazing and very friendly there is alot of places to eat close by i didnt get to try the restaurant in the hotel bc i got there late and left really early and when i checked out the guy who checked me out was amazing as well
Stayed 1 night in Aug 2024

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Jim

It was good that they allowed dogs. The man behind the counter was rude and unable to understand
Stayed 1 night in Aug 2024

8/10 Good

Holly

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Cynthia

Liked: Property conditions & facilities
Efficient, nice room, good bed, clean, silent
Stayed 1 night in Aug 2024

10/10 Excellent

Brandie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were big and very clean. Front desk was polite and fast. Close to restaurants and Timmies (2 min drive). Parking was free and easy. Close to the 401 exit. Great for us as we were there for a concert and just needed a quick in and out.
Stayed 1 night in Jul 2024

10/10 Excellent

Zoejoy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2024

10/10 Excellent

PAIGE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Catherine

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
The staff was especially welcoming. Every staff member we encountered was well spoken and polite. They receive a 5-star rating in my opinion.. I specifically picked Holiday Inn Suites because I had previously stayed in a Holiday Inn Express in Kingston about 5-6 weeks ago and it was a beautiful hotel. In the photos advertising this hotel in London, it looked similar to its sister hotel in Kingston. Newer, cleaner and crisp. This was not the case. This is an older hotel going through renovations. I was given a room on the newly renovated floor. The door to the room kept sticking, as if the key pad and lock were not aligned properly when trying to open the door. The bathroom door handle was not properly installed. I let the front desk and maintenance know my concern as I did not want to be held accountable if the door handle suddenly broke off. Maintenance was called to come take a look. I was told that fixing the door handle would have to wait as it would take about an hour to take off the handle and put it back together on the door properly. The door frame had paint chipping off of it, as if it needed to be painted. The pool was dirty. I did not dunk more than my feet in it. The water was greenish in colour. There were things floating in it. The next day, the pool was out of order as it needed to be cleaned and chemicals be added. I specifically made sure the hotel I picked had a pool and we could not utilize it. I am still very disappointed about this.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mackenzie

Very nice!
Stayed 1 night in May 2024

10/10 Excellent

Jig

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay visiting friends
Stayed 4 nights in Jul 2024

2/10 Terrible

Gerald

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Katrina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 2 nights during a conference. Location is good as there are lots of dining options and amenities nearby. Staff and front desk were very friendly and helpful. Room was large and relatively clean if not a bit dated. Cleaning service was good.
Stayed 3 nights in Jul 2024

8/10 Good

Shane

Travelled with family
Liked: Cleanliness, staff & service
Central location, stores and restaurants nearby. Starbucks across the street. London doesn’t have much to offer but if you have to be there, you can do much worse than this place.
Stayed 2 nights in Jul 2024

10/10 Excellent

Wilbur

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Proximity and easily able to find the event planned to go to for reason of stay
Stayed 1 night in Jul 2024

8/10 Good

Tony

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Excellent hotel. Helpful staff. Renovations didn’t bother us. Only comment is the toilet is lower than normal and we’re seniors
Stayed 2 nights in Jul 2024