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Holiday Inn London - Whitechapel by IHG

4.0 star property

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Photo gallery for Holiday Inn London - Whitechapel by IHG

Exterior
Breakfast, lunch, dinner served; British cuisine
Exterior
Exterior
Standard Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Gym
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
5 Cavell Street, London, England, E1 2BP
  • London (LHR-Heathrow)
    ‪77 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room

  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed with Sofa bed

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn London - Whitechapel by IHG

Hotel with a fitness centre, near Tower Bridge
This hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a conference centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Holiday Inn London - Whitechapel by IHG offers 133 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. LCD televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn London - Whitechapel by IHG. During your stay, you'll be within walking distance of Tower Bridge. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy British cuisine while dining at 5 Cavell Street Kitchen
  • Full breakfast served weekdays for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • 15 minutes by foot from Thames River and a 4-minute drive from Tower of London
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre, meeting rooms, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 850 square feet (79 square metres) and includes a conference centre. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn London - Whitechapel by IHG.

For a fee, guests can enjoy a full breakfast on weekdays from 6:30 AM and 10:00 AM.
5 Cavell Street Kitchen – This restaurant specialises in British cuisine and serves breakfast, brunch, lunch and dinner.
5 Cavell Street Kitchen – This bar serves lunch and light fare. Open daily.
Late-night fare is available from 24-hour room service.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Languages

Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Lithuanian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 50 per day); reservations required
  • Street parking available

Food and drink

  • Weekday full breakfast available 6:30 AM to 10:00 AM for a fee: GBP 15.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee; reservation required
  • Snack bar/deli

Restaurants on site

  • 5 Cavell Street Kitchen
  • 5 Cavell Street Kitchen

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Children's games
  • Free cot
  • Highchair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (850 square foot of space)
  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.95 per person
  • Nearby parking fee: GBP 50 per day (5249 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Commercial
Holiday Inn Commercial Hotel
Holiday Inn Commercial Hotel London Road
Holiday Inn London Whitechapel Hotel
Holiday Inn London Road
London Road Holiday Inn
Holiday Inn London - Commercial Road England
Holiday Inn Whitechapel Hotel
Holiday Inn London Whitechapel
Holiday Inn Whitechapel
London Whitechapel By Ihg
Holiday Inn London Whitechapel
Holiday Inn London Whitechapel an IHG Hotel
Holiday Inn London - Whitechapel by IHG Hotel
Holiday Inn London - Whitechapel by IHG London
Holiday Inn London - Whitechapel by IHG Hotel London

Holiday Inn London - Whitechapel by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 482 out of 1027 reviews
Rating 8 - Good. 430 out of 1027 reviews
Rating 6 - Okay. 89 out of 1027 reviews
Rating 4 - Poor. 18 out of 1027 reviews
Rating 2 - Terrible. 8 out of 1027 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Emmanuel

Stayed 1 night in Dec 2024

8/10 Good

Vera

Stayed 2 nights in Dec 2024

10/10 Excellent

C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, comfortable rooms and helpful staff - will definitely return
Stayed 1 night in Dec 2024

10/10 Excellent

Emmanuella

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was nice and comfortable rooms really clean and the staff friendly would come back again
Stayed 1 night in Dec 2024

10/10 Excellent

I

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and tidy in the room
Stayed 3 nights in Dec 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Peter

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Noisey room
I had a room on the second floor, 208. It seemed to have the boiler and air condition units for the floor in there so could hear running water and fan noise all night. Not the best sleep!!
Stayed 1 night in Nov 2024

10/10 Excellent

Yonanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent with service and room was very clean
Stayed 2 nights in Nov 2024

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Bed was comfortable and huge. Room and bathroom immaculate. Checkout was 12 so didn't appreciate 2 didn't people knocking on the doors prior to this. One to clean the room and the other to fix a switch which we hadn't reported.
Stayed 1 night in Oct 2024

8/10 Good

Liverdan, Pleasantville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inexpensive, clean and close to transportation. The hotel serve breakfast and dinner on the restaurant but, there’s a great Turkish restaurant near by.
Stayed 2 nights in Oct 2024

8/10 Good

Robert, Neuss

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

8/10 Good

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is within walking distance between 2 tube stations.
Stayed 1 night in Aug 2024

8/10 Good

tai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanness and friendly service
Stayed 3 nights in Sep 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing
Stayed 7 nights in Sep 2024

10/10 Excellent

Adrian

Stayed 1 night in Sep 2024

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was absolutely amazing. Staff was extraordinarily friendly and helpful. Loved having housekeeping every day. That went by the wayside in America after Covid. The breakfast was by far the largest selection I've ever seen in a hotel. It accommodated all dietary types and everything we tried tasted great. I appreciated the abundance of protein options. I chose a hotel within walking distance to things like the London Eye and also a train station. Both were easily walkable. I have zero complaints about our stay and would absolutely stay here again.
Stayed 6 nights in Aug 2024

10/10 Excellent

Tahuanty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

8/10 Good

Dora

Liked: Cleanliness, staff & service, property conditions & facilities
Was ok just for 1 night
Stayed 1 night in Aug 2024

8/10 Good

STAVROS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Olivier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Peggy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel overall. Staff very helpful
The hotel is nice enough. I was disappointed that the two rooms that I booked weren’t on the same floor and one of the rooms didn’t have the two beds I was anticipating. They had to bring in a foldout.
Stayed 2 nights in Jun 2024

10/10 Excellent

Mostafa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed and large size room. More choices of restaurants if you walk towards Whitechapel station on Cavell St. wished the room has more storage. Flor who worked at the hotel restaurant was fabulous.
Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024