Hyatt House London Stratford

4.0 star property
VIP Access

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Photo gallery for Hyatt House London Stratford

Studio, 1 King Bed, Kitchenette, Park View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Restaurant
Bar (on property)
Restaurant
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Room service
  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

Map
10 B Chestnut Plaza Westfield, Stratford City, London, England, E20 1GL
  • Westfield Stratford City
    ‪1 min walk‬
  • London Stadium
    ‪9 min walk‬
  • O2 Arena
    ‪12 min drive‬
  • London (LHR-Heathrow)
    ‪89 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Studio, 1 King Bed, Kitchenette

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Accessible, Kitchenette

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Park View

  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed, Kitchenette, Park View

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed, Kitchenette, Park View

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Park View

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Studio, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hyatt House London Stratford

Pet-friendly London hotel connected to a shopping centre, steps from Westfield Stratford City
Along with a fitness centre, this smoke-free hotel has a bar/lounge and self parking. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, 24-hour room service and concierge services are on-site.
Hyatt House London Stratford offers 125 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodation at this 4-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. LCD televisions come with satellite channels. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Hyatt House London Stratford. During your stay, you'll be connected to a shopping centre and just a quick walk from Westfield Stratford City. Enjoy features like free WiFi in public areas and a free manager's reception, plus a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the breakfast and the helpful staff
  • Steps from Westfield Stratford City and Aspers Casino
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi and wired Internet are free in public spaces.

There are 12 meeting rooms available. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Hyatt House London Stratford. For a fee, parking is available.

This 4-star London hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.
24-hour room service is available.

Languages

Bulgarian, Chinese (Mandarin), English, Filipino, French, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (GBP 20 per day)
  • Secured parking on site (GBP 20 per night)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Bicycle rentals
  • Designer stores
  • Gym
  • Shopping centre
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 12 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee for check-in between noon and 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 35.00 per pet, per night, plus a deposit of GBP 150.00 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 49 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: GBP 20.00 per night
  • Off site parking fee: GBP 20.00 per day (0.2 mi away)
  • Pet deposit: GBP 150.00 per stay
  • Pet fee: GBP 35.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee for check-in between noon and 3:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Aparthotel London Stratford City
Staybridge Suites London Stratford City
Staybridge Suites London-Stratford City England
Staybridge Suites London Stratford City Aparthotel
Staybridge Suites London Stra

Hyatt House London Stratford Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 694 out of 1003 reviews
Rating 8 - Good. 234 out of 1003 reviews
Rating 6 - Okay. 41 out of 1003 reviews
Rating 4 - Poor. 17 out of 1003 reviews
Rating 2 - Terrible. 17 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Julie

Stayed 1 night in Nov 2024

6/10 Okay

Lloyd

Business traveller
Liked: Room comfort
Disliked: Property conditions & facilities
Disappointed Stay
I was a late arrival and was told I was technically a no show, wasn’t the best welcome! The room itself was tired and well below my expectations. See pictures. Urine stains up the walls, worn out trims etc. Way below what I expect from Hyatt.
Stayed 1 night in Dec 2024

10/10 Excellent

Ora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect hotel
Perfect location, friendly staff, beautiful suites and a nice breakfast. Very close to the best shopping mall in London. Metro station nearby. Highly recommended hotel
Stayed 3 nights in Dec 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyatt house Stratford
Excellent choice of hotel for purpose of our visit. Although busy the hotel was quiet so sleep was undisturbed. We chose a room with a kitchen and it was equipped with all that was required. Access to transport links was so easy. Large shopping mall with numerous shops, cinema and eating outlets right on the doorstep. Friendly and helpful staff. .
Stayed 4 nights in Dec 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Property conditions & facilities
Spacious room with nice finishes. The small kitchen was great for nights when we just wanted to pop down to M&S for food. The breakfast buffet was excellent with lots of options and the staff was very helpful. Easy step free access to the tube station and other transport links. And all for a great price for London!
Stayed 2 nights in Dec 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
This is my third stay and hopefully wont be the last. The location is excellent, the rooms are clean, quiet, spacious and well equipped. The staff are the most friendly, efficient and pleasant I have encountered in any London hotels, especially the doormen, the gentleman who was on duty at reception most days and the French lady at breakfast. Would definitely recommend this hotel
Stayed 4 nights in Dec 2024

10/10 Excellent

Hannah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Karin

Stayed 1 night in Nov 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Robert

Stayed 1 night in Nov 2024

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Janis

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great location , yet quiet retreat
Room was good. Nice size with amenities , which we did not use but would on a longer stay. Shower was amazing and the products were. So good. Right in the shopping centre , by all the shops and restaurants and yet a quiet retreat. The staff at the bar were very poor , but other than that it was excellent.
Stayed 1 night in Nov 2024

10/10 Excellent

Abbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a little late but everything else was excellent. Loved the room and breakfast!
Stayed 1 night in Nov 2024

10/10 Excellent

gigliola

Liked: Property conditions & facilities, room comfort
Thank you
Great experience. Amazing fully equipped room. Breakfast was fabulous.
Stayed 1 night in Nov 2024

10/10 Excellent

HANTE

Stayed 4 nights in Nov 2024

8/10 Good

Greenly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy accessible the staff were helpful and polite
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice And large room
Stayed 1 night in Nov 2024

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Execellent
Stayed 1 night in Nov 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024