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InterContinental London - The O2 by IHG

5.0 star property
VIP Access

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Photo gallery for InterContinental London - The O2 by IHG

2 bars/lounges, cocktail bar, rooftop bar
Indoor pool, open 7:00 AM to 9:00 PM, pool loungers
Presidential Suite | View from room
Point of interest
3 restaurants, breakfast, lunch, dinner served; local cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Spa
  • Parking available
  • Breakfast available

Explore the area

Map
Waterview Drive, Greenwich Peninsula, London, England, SE10 0TW
  • O2 Arena
    ‪7 min walk‬
  • ExCeL Exhibition Centre
    ‪11 min drive‬
  • Tower of London
    ‪15 min drive‬
  • London (LCY-London City)
    ‪31 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Room

Premium bedding, minibar, in-room safe, desk

Classic Room

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms (Suite)

City view

Apartment, 2 Bedrooms (Suite)

  • 75 sq m
  • City view
  • Sleeps 4
  • 1 Single Bed

View all photos for Studio Suite (Apartment)

Studio Suite (Apartment) | Premium bedding, minibar, in-room safe, desk

Studio Suite (Apartment)

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Twin Classic

Premium bedding, minibar, in-room safe, desk

Twin Classic

  • 29 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for King Classic

Premium bedding, minibar, in-room safe, desk

King Classic

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

Classic Room, 1 King Bed, Accessible | Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed, Accessible

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite

One Bedroom Suite | Premium bedding, minibar, in-room safe, desk

One Bedroom Suite

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 Single Bed

View all photos for Suite (Ambassador)

Suite (Ambassador) | Premium bedding, minibar, in-room safe, desk

Suite (Ambassador)

  • 80 sq m
  • City view
  • Sleeps 6
  • 1 Single Bed

View all photos for Apartment, 1 Bedroom (Suite)

City view

Apartment, 1 Bedroom (Suite)

  • 52 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, minibar, in-room safe, desk

Presidential Suite

  • 169 sq m
  • City view
  • Sleeps 4
  • 1 Single Bed

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Exterior

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includes taxes & fees
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About this property

InterContinental London - The O2 by IHG

Luxury London hotel connected to the convention centre, a quick walk to O2 Arena
3 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a sauna.
InterContinental London - The O2 by IHG offers 453 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. Televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
The on-site spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision.

InterContinental London - The O2 by IHG's great location gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from O2 Arena. Features include free WiFi in public areas, plus 3 restaurants and 2 bars.
  • Free WiFi
  • Enjoy local cuisine at Market Brasserie, one of the property's 3 restaurants and 2 bars/lounges
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to hot stone massages, body wraps or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the overall condition of the property and the location
  • Just a 1-minute drive from O2 Arena and 6 minutes from Cutty Sark
InterContinental London - The O2 by IHG offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 34 meeting rooms. Event space at this hotel measures 16146 square feet (1500 square metres) and includes a conference centre. A children's pool, a 24-hour fitness centre, and a sauna are also featured at the luxury InterContinental London - The O2 by IHG. Parking is available for a fee.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7:30 AM to 11:30 AM.
Market Brasserie – This restaurant specialises in local cuisine and serves breakfast and dinner.
Kinaara – This fine-dining restaurant specialises in Indian cuisine and only serves dinner. Open selected days.
Clipper Bar – On-site cocktail bar. Open daily.
Eighteen Sky Bar – On-site rooftop bar. Reservations are required. Open selected days.
Meridian Lounge – This bistro specialises in British cuisine and serves breakfast, lunch and light fare. A children's menu is available. Open daily.
Late-night fare is available from 24-hour room service.

Languages

Afrikaans, Bulgarian, Chinese (Mandarin), English, French, German, Hindi, Hungarian, Italian, Lithuanian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 45 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:30 AM to 11:30 AM for a fee: GBP 25 to 30 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Clipper Bar
  • Eighteen Sky Bar
  • Kinaara
  • Market Brasserie
  • Meridian Lounge

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Children's pool
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 34 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (16,146 square foot of space)

Outdoors

  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 50 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 25 to 30 per person
  • Self-parking fee: GBP 45 per night
  • Late check-out fee: GBP 20 (subject to availability)
  • Rollaway bed fee: GBP 50 per night
  • A facilities fee includes use of: sauna; hot tub; spa; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Intercontinental London O2 Hotel
Intercontinental O2 Hotel
Intercontinental London O2
Intercontinental O2
Intercontinental London - The O2 England
InterContinental London The O2
InterContinental London The O2 an IHG Hotel
InterContinental London - The O2 by IHG Hotel
InterContinental London - The O2 by IHG London
InterContinental London - The O2 by IHG Hotel London

InterContinental London - The O2 by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 834 out of 1194 reviews
Rating 8 - Good. 181 out of 1194 reviews
Rating 6 - Okay. 75 out of 1194 reviews
Rating 4 - Poor. 45 out of 1194 reviews
Rating 2 - Terrible. 59 out of 1194 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for the O2. What a great hotel. Lovely room, excellent dinner & breakfast in the brasserie. Thoroughly enjoyed use of pool, wonderfully friendly & helpful staff. Can’t wait for next gig at the O2 to stay here.
Stayed 1 night in Dec 2024

10/10 Excellent

Samantha

Stayed 1 night in Dec 2024

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

2/10 Terrible

Steven

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the O2
Good hotel, bit of a walk from the tube station on back street roads if entrance to 02 not open - would not feel safe in the dark walking to entrance along the street entrance. If you are going for a concert the connection to the 02 is really handy. Hotel itself is nice, staff friendly and rooms spacious and comfortable. One problem with the room was the plumbing when we used shower and neighbouring room did made a massive humming sound.
Stayed 1 night in Nov 2024

8/10 Good

Wedad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Jan

Stayed 1 night in Nov 2024

10/10 Excellent

Carli

Stayed 1 night in Nov 2024

10/10 Excellent

Harry

Liked: Cleanliness, amenities, property conditions & facilities
Decent hotel staff quite rude though
Stayed 1 night in Nov 2024

10/10 Excellent

Stewart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m always a little apprehensive when booking a hotel that I haven’t used before, but this hotel lived up to the previous ratings it had received, that I had read. We were visiting the O2 Arena to watch Peter Kay and was pleasantly surprised to find out there was direct connection from the hotel to the O2, so at the end of the show we were back in the hotel within 10 minutes, in the Sky bar, enjoying cocktails served by the excellent Jeel finishing the celebrations for my wife’s birthday. The Room service was excellent. On a whole I couldn’t fault any of the staff they were attentive a paid great attention to making sure your stay was as enjoyable as possible, thank you. There was one point that I didn’t like the chair we sat on to book in was too low and I felt uncomfortable, the hotel needs to find a chair with a higher seating position. To finish I would like to thank the management of the hotel and please pass on our thanks and best wishes to all the staff for making my wife’s birthday such a memorable occasion, well done to you all.
Stayed 1 night in Dec 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for the O2.
We chose the Intercontinental due to it's proximity to the O2 (note that it is closer to both the venue and the tube station than the advertised walking times suggest and there is a dedicated entrance to the O2) and that on its own justified the slightly higher than anticipated cost. It was only supposed to be a bed for the night but that very quickly escalated into drinks in the Clipper Bar (superb bar, excellent attentive staff, great views) and dinner in Kinaara (very good Indian food with the choice of a pre show set menu or a la carte). Our room was spacious, clean and the bed very comfortable (and surprising quiet overnight). All of the staff we interacted with were very polite and professional. Breakfast was incredibly busy (as you'd expect for such a venue the morning after an O2 event) but the place and staff are set up to deal with this and it went smoothly (and was tasty). We will definitely stay here again if going to the O2.
Stayed 1 night in Dec 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Lee

Stayed 1 night in Nov 2024

10/10 Excellent

Amanda, Sierra Vista

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and quiet room. Great location for the O2. Excellent service. Would stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Jeremy

Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Great to have the walkthrough to the O2.
Stayed 1 night in Nov 2024

8/10 Good

Jon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, and the check in staff were excellent. Was told we got a free room upgrade, that I was entitled to with my gold Expedia status. The room we got was nothing special, in fact it was smaller than the room we had last year, without the so called free upgrade. There was also a smell in the room. As there was no windows you could open, it could just be a stuffy smell, but it could also have been strong BO, or some sort of food. The smell was constant and did not get any weaker during our brief stay. Breakfast was great.
Stayed 1 night in Nov 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lady named Michalea amazing ! Needs a pay rise !
Stayed 1 night in Nov 2024

4/10 Poor

Amirah

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Arrived at reception to check in, woman was saying I hadn't paid for the second room reserved when I already had. She did not give any details about where anything was or breakfast times and it was our first time at the hotel. Already this had given me a bad impression. Entering the room the tv was not working nor the fridge door was opening. I had called for someone to come and fix it and they said someone will be up shortly, nobody had come. Had to try and sleep with the tv on all night as it would not switch off which made the room very bright and difficult to sleep. Disappointing for the price paid and the hotel known to be luxury.
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Rahmon Olumide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Very modern and clean. Great staff. Good location. A fantastic stay which I really enjoyed. I shall return. Limited parling though.
Stayed 2 nights in Oct 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had booked this date by mistake, as I wanted a date two weeks earlier. I had to pay for that on arrival. I asked to cancel the mistaken date but was told since I have booked via Expedia I had to do it through Expedia. I contacted Expedia and they said they had to contact the hotel to request a refund. The hotel never even got back to them. What an attitude.
Stayed 1 night in Nov 2024