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London Twickenham Stadium Hotel, a member of Radisson Individuals

4.0 star property

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Photo gallery for London Twickenham Stadium Hotel, a member of Radisson Individuals

Exterior
Serves breakfast, lunch and dinner
Indoor spa tub
Suite, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains
Spa

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available

Explore the area

Map
Twickenham Rugby Stadium,198 Whitton Rd, Twickenham, England, TW2 7BA
  • Twickenham Stadium
    ‪3 min walk‬
  • Royal Botanic Gardens, Kew
    ‪8 min drive‬
  • Hampton Court Palace
    ‪13 min drive‬
  • London (LHR-Heathrow)
    ‪30 min drive‬

Room options

View all photos for Room, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Non Smoking

Suite, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Suite, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, Non Smoking (Sky View)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, Non Smoking (Sky View)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Non Smoking (Pitch View)

Suite, Non Smoking (Pitch View) | In-room safe, desk, laptop workspace, blackout curtains

Suite, Non Smoking (Pitch View)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Non Smoking

Standard Room, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Non Smoking (Urban View)

In-room safe, desk, laptop workspace, blackout curtains

Room, Non Smoking (Urban View)

  • Sleeps 4
  • 2 Queen Beds

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About this property

London Twickenham Stadium Hotel, a member of Radisson Individuals

Eco-certified hotel with fitness centre and sauna
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
London Twickenham Stadium Hotel, a member of Radisson Individuals offers 156 air-conditioned accommodations with a safe and an iron/ironing board. Satellite televisions are provided.

This Twickenham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at London Twickenham Stadium Hotel, a member of Radisson Individuals. During your stay, you're just a quick walk from Twickenham Stadium. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Wired Internet for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Steps from Twickenham Stadium and 13 minutes by car from Hampton Court Palace
London Twickenham Stadium Hotel, a member of Radisson Individuals offers its guests an indoor pool, a sauna, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and a meeting room are available. The eco-certified London Twickenham Stadium Hotel, a member of Radisson Individuals also features multilingual staff, concierge services, and complimentary newspapers in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Twickenham hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 11:00 AM.
The Restaurant – This restaurant only serves breakfast. Guests can enjoy drinks at the bar.
The Bar – This sports bar serves breakfast, lunch and dinner. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Bulgarian, Croatian, English, German, Italian, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (GBP 10 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (GBP 40 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15.50 to 18.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bar
  • The Restaurant

Things to do

  • Fitness classes
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar in bathtub
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The listed parking fee is charged only during special events in the area. During special events, guests must contact this property in advance to reserve onsite parking.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15.50 to 18.50 per person
  • Fee for in-room wired Internet: GBP 10 per day (rates may vary)
  • Self-parking fee: GBP 40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Children under 16 years old have access to the indoor pool during limited hours; adult supervision is required.

We should mention

  • Pool access available from 6:30 AM to 9:30 PM
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

London Marriott Twickenham
London Twickenham
London Twickenham Marriott
Marriott London Twickenham
Marriott Twickenham London
Twickenham London
Twickenham Marriott Hotel United Kingdom
London Marriott Hotel Twickenham
London Marriott Hotel Twickenham

London Twickenham Stadium Hotel, a member of Radisson Individuals Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 526 out of 1008 reviews
Rating 8 - Good. 313 out of 1008 reviews
Rating 6 - Okay. 97 out of 1008 reviews
Rating 4 - Poor. 47 out of 1008 reviews
Rating 2 - Terrible. 25 out of 1008 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jafar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, helpful staff. Great value stay
Stayed 2 nights in Dec 2024

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Disappointing
The building was cold especially the restaurant. Car park was expensive £35 , I know it was a match day but even so.We paid for half board but wasn’t told until we sat down we had to select from a different menu! Although very clean the hotel looked tired. We must say the staff we first class.
Stayed 1 night in Dec 2024

10/10 Excellent

David

Very good Excellent position for game
Stayed 3 nights in Dec 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend away
Hotel and facilities are always good We had an issue with heating but staff sorted it with a portable heater very quickly to our satisfaction and the sign with a good hotel and level of service is an issue being sorted out quickly, professionally and politely Will stay again
Stayed 1 night in Dec 2024

10/10 Excellent

Asim

Stayed 2 nights in Oct 2024

6/10 Okay

Ian

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Location is good, everything else needs an upgrade
Where to begin? I have been coming to this property since it opened in 2009, when it was a Marriott hotel. In April, Marriott backed away, possibly because of the high rent demanded by the RFU and Radisson took up the reins. It is convenient for me to stay here but, man, does it need renovating. It is old and tired and I honestly believe nothing has been touched since 2009. I have complained in the past out of kindness as I wanted to see improvements. Sadly, nothing has changed although I believe they are proposing to renovate it. About time too!! From the threadbare carpets to the discolouration in the shower, the damaged, marked and OLD furniture, it is not good enough any more. A big plus though was the much-improved Wi-Fi speed. Thanks!! Staff were friendly but this 'old lady' badly needs a makeover.
Stayed 1 night in Dec 2024

10/10 Excellent

Abigail

Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Stayed 3 nights in Nov 2024

6/10 Okay

Simon

Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a game at the Stoop.
Great location for what I needed, room was large and facilities were good. Decor lookin a little tired but was clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Was great stay
Stayed 1 night in Dec 2024

10/10 Excellent

Caroline, Richmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last min booking well accommodated, friendly and helpful staff, comfy bed
Stayed 1 night in Dec 2024

10/10 Excellent

Simon

Disliked: Property conditions & facilities, room comfort
Not the most up to date hotel. Confusing confirmation name of hotel to the one at the hotel entrance. Room ok needs updating no USB socket. Generally ok for price breakfast was quite disappointing too. But value for money with no frills.
Stayed 1 night in Dec 2024

10/10 Excellent

reece

Stayed 1 night in Nov 2024

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
-OK as a business hotel. Bit clinical in the room with items to meet star ratings, but not for comfort. Bed had a big dip in the middle.
Stayed 1 night in Dec 2024

6/10 Okay

Katie

Liked: Cleanliness
Stayed 1 night in Dec 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, room comfort
Fine for what it was
Stayed 1 night in Dec 2024

8/10 Good

Nick

Travelled with family
Liked: Cleanliness, property conditions & facilities
Quiet and comfortable hotel but in a dull area 15 mins walk from Twickenham centre.
Stayed 2 nights in Nov 2024

8/10 Good

Wayne, Nottingham

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only giving a good review as opposed to excellent and that was purely down to the room heating. For some reason the room ac was set so high and could not be changed and this was with quite a few other guests too. I mean 28.5° was very uncomfortable to sleep in. They did supply portable fans but these just blew the warm air around the room. Credit where credit is due, they did try their best. Other than that, we had a great stay.
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service
Service at reception very poor, as if reception staff did not understand English. Checking in took too long. Tea bags and shower gel and water not replaced in my room - I requested that they should be supplied but were not delivered. Worst, I have been charged a pre-authorisation fee to my credit card on top of my room stay and have been told it will take up to five days to refund - unacceptable. The hotel is trading on the Twickenham stadium name and has a "captive" audience as such. The Rugby Football Union should be made aware that the hotel brings it no credit.
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Parking now terrible and room not comfortable.
Have stayed her happily twice before. Not this time. Car parking has now changed significantly - from entering gate d and driving round to the west side of the hotel and a couple hundred metre walk. Not now - now longer drive up the road and on to north car park - could not park and walk my little children 800m on own down busy main road. When I asked is this a permanent change - they said they don’t know. This change should be communicated. Room is on the inside of hotel - so no daylight in winter. Window wouldn’t open. Room with air con on never went below 26 degrees. Tv didn’t work and wires out and frayed in the back. Will not stay here again.
Stayed 1 night in Nov 2024

4/10 Poor

Kathryn

Liked: Room comfort
Disliked: Cleanliness
Not recommended
Stayed here for visit to rugby- two nights but won’t come back. Poor service and basic housekeeping, unable to answer basic question about where rugby tour started. Poor communication with customer. Be careful - “pre-authorisation” meant I was actually charged for something I didn’t have so needed a refund. Sharp practice!
Stayed 2 nights in Nov 2024

6/10 Okay

Terry

Liked: Room comfort
Stayed 1 night in Nov 2024