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New Road Hotel

4.0 star property
VIP Access

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Photo gallery for New Road Hotel

Warehouse X | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Loft, Terrace | City view
Serves breakfast, lunch and dinner
Loft, Hot Tub | Terrace/patio
Loft (Spa bath) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

Map
103-107 New Road, London, England, E1 1HJ
  • Brick Lane
    ‪9 min walk‬
  • Tower of London
    ‪3 min drive‬
  • Tower Bridge
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪65 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Pocket Room

Pocket Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Pocket Room

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Warehouse Twin

Warehouse Twin | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Warehouse Twin

  • 16 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Loft, Hot Tub

Loft, Hot Tub | Terrace/patio

Loft, Hot Tub

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Loft (Spa bath)

Loft (Spa bath) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Loft (Spa bath)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Loft, Terrace

Loft, Terrace | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Loft, Terrace

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Warehouse Family

Warehouse Family | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Warehouse Family

  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Large Single Bed

View all photos for Warehouse K

Warehouse K | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Warehouse K

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Warehouse X

Warehouse X | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Warehouse X

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

New Road Hotel

Family-friendly hotel with 24-hour front desk and coffee shop/cafe
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and conference space. Housekeeping is available on request.
New Road Hotel offers 80 air-conditioned accommodations with a safe and a hairdryer. 49-inch flat-screen televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include free toiletries and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of New Road Hotel's great location. During your stay, you're just a quick walk from Brick Lane. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy British cuisine while dining at Mr White's Chophouse
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute walk from East London Mosque and 9 minutes on foot from Brick Lane
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include 2 meeting rooms and coworking spaces.

WiFi is free in public spaces. Event space at this hotel measures 431 square feet (40 square metres) and includes conference space. A library, a vending machine, and an arcade/games room are also featured at the family-friendly New Road Hotel.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast on weekdays from 6:30 AM and 10:00 AM.
Mr White's Chophouse – This restaurant specialises in British cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Bar – This bar specialises in British cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Happy hour is offered. Open daily.
Cereal Grind Coffee Shop – This cocktail bar specialises in British cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Happy hour is offered. Open daily.

Languages

Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Greek, Hungarian, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.95 for adults and GBP 16.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar
  • Cereal Grind Coffee Shop
  • Mr White's Chophouse

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Library
  • TV in common areas

Family friendly

  • Arcade/game room
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 431 square feet of conference space
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels

Food and drink

  • Champagne service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 40.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 16.95 for adults and from GBP 16.95 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New Road Hotel London
New Road London
New Road Hotel Hotel
New Road Hotel London
New Road Hotel Hotel London

New Road Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 494 out of 941 reviews
Rating 8 - Good. 291 out of 941 reviews
Rating 6 - Okay. 94 out of 941 reviews
Rating 4 - Poor. 36 out of 941 reviews
Rating 2 - Terrible. 26 out of 941 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Gillian

Business traveller
Liked: Cleanliness, property conditions & facilities
Overall a good stay. Felt the bar area could have been cleaner - quite a few staff were on but all tables had empty glasses and I didn’t feel staff were that friendly. Breakfast was nice. Room as expected and bed very comfy. Hotel close to tube station and fairly central. Reception staff helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Nathanial

Stayed 2 nights in Oct 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

lisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here several times - the staff are so kind & helpful its a cool hotel & very comfortable. I will stay here again..
Stayed 2 nights in Nov 2024

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bar area
Stayed 1 night in Nov 2024

8/10 Good

Paul, Laval

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, a bit far from the tourist area but were close to the subways.
Stayed 6 nights in Aug 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Nov 2024

6/10 Okay

Miss T

Travelled with family
Liked: Cleanliness, staff & service
Charming Hotel, but Disrupted by Nighttime Noise
Lovely hotel with great amenities, but the noise at night was a major issue. Unfortunately, all the rooms face the road, and it was noisy well into the early hours—around 4am. We were frequently disturbed by car alarms, loud groups of people, and early-morning delivery vans. While the hotel itself is charming, the noise level made it difficult to get a good night’s sleep.
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a Warehouse X room: Pros- Very comfortable bed, very quiet, air-conditioned, soft and fluffy pillows and blanket, close to Whitechapel Station and an invigorating neighborhood. Cons- after a shower, the could use a squeegee to get the water off the floor where the sink and toilet are, better lighting at the mirror would be nice. The cons are FAR outweighed by the pros. Tobi, Andnan and Shawn were amazing and helped us in a pinch when our airline cancelled our flight. The restaurant, Mr White's Chophouse, was fantastic! Will be staying here again!
Stayed 5 nights in Nov 2024

10/10 Excellent

Felipe Andrés

Stayed 3 nights in Oct 2024

10/10 Excellent

Pj

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room and facilities.
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Bruce, Kingston upon Hull

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice unique Hotel with friendly staff. Room very comfy and pleasant .
Stayed 3 nights in Nov 2024

2/10 Terrible

David

Stayed 1 night in Sep 2024

4/10 Poor

Mark

Business traveller
Liked: Cleanliness, staff & service
Stay here but dont eat any meals
Have stayed twice and tried to ear the overpriced food with a service charge , Both time couldnt eat , rubbish service and food . Staff busy talking to each other , chefs and waiting staff , forgetting customers , food and customer service
Stayed 1 night in Oct 2024

2/10 Terrible

Safeena

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Was not happy with my stay at all was really noisy and dirty

10/10 Excellent

Anthea Ann

Stayed 2 nights in Oct 2024

10/10 Excellent

Alexandros

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024