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Novotel London Paddington

4.0 star property

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Photo gallery for Novotel London Paddington

Front of property – evening/night
Terrace/patio
Superior Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, soundproofing
Fitness facility
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar

Explore the area

Map
3 Kingdom Street, Sheldon Square, Paddington, London, England, W2 6BD
  • Hyde Park
    ‪16 min walk‬
  • Oxford Street
    ‪6 min drive‬
  • Kensington Palace
    ‪8 min drive‬
  • London (LHR-Heathrow)
    ‪40 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, soundproofing

Executive Room, 1 Queen Bed with Sofa bed

  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, soundproofing

Superior Room, 1 Queen Bed with Sofa bed

  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Minibar, in-room safe, desk, soundproofing

Superior Room, 2 Single Beds

  • City view
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, soundproofing

Superior Double Room, 1 Queen Bed with Sofa bed

  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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  • Free WiFi
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4.0 out of 5, Very good, (1093)
The price is €189
for 1 room
includes taxes & fees
9 May - 10 May
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About this property

Novotel London Paddington

Eco-certified hotel with fitness centre and sauna
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna and coffee/tea in a common area. Housekeeping is available on request.
Novotel London Paddington offers 206 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Novotel London Paddington. During your stay, you're just a quick walk from Paddington Central. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at Elements, a brasserie that serves international cuisine
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a sauna
  • Guests speak favourably about the proximity to public transport and the area's walkability
  • Just a 3-minute drive from Hyde Park and a few minutes from Madame Tussauds Wax Museum
  • Pets welcome for a fee
Novotel London Paddington offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 3229 square feet (300 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Novotel London Paddington.

This Art Deco London hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7 AM to 10 AM.
Elements – This brasserie specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, German, Hungarian, Italian, Japanese, Lithuanian, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily English breakfast available 7 AM to 10 AM for a fee: GBP 21 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Elements

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,229 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Day bed
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:30 AM
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 60.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per night, plus a deposit of GBP 10 per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 21.00 per person
  • Pet deposit: GBP 10 per night
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 60.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM
  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

London Paddington Novotel
Novotel Hotel London Paddington
Novotel London Paddington
Accor London Paddington
Novotel London Paddington England
Novotel London Paddington Hotel London
Novotel London Paddington Hotel
Novotel London Paddington England
Accor London Paddington
Novotel London Paddington Hotel
Novotel London Paddington London
Novotel London Paddington Hotel London

Novotel London Paddington Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 476 out of 1001 reviews
Rating 8 - Good. 332 out of 1001 reviews
Rating 6 - Okay. 119 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Fiona

Liked: Cleanliness, staff & service, amenities
Comfortable and clean, nice to have a nespresso machine, iron, everything! Cleaning staff particularly pleasant. I would definitely stay there again. My only reservation is the pool is far too hard to access- you have to book your place, get your key adjusted... I got lost working out how to access it.
Stayed 4 nights in Jan 2025

10/10 Excellent

Madelyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice hotel with very nice staff.
Stayed 1 night in Jan 2025

10/10 Excellent

andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was the best ever. Nice quiet rooms. Nice sauna and swimming pool. The only problem is the steam room gets filled with really unfriendly people in the evenings so it is best to go in early in the day. Best buffet breakfast ever!
Stayed 4 nights in Nov 2024

6/10 Okay

Janice

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

A little cramped

The room was on the small side. The layout was odd in that the toilet is on one side and shower all the way around and opposite the toilet. The staff were friendly but very busy. There’s only one table for checkin. We liked the location the best, and would probably book it again for our family, but I don’t think we’d recommend.
Stayed 1 night in Dec 2024

8/10 Good

Vanessa

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

An

Stayed 3 nights in Dec 2024

8/10 Good

David

Stayed 8 nights in Dec 2024

6/10 Okay

Theologos

Stayed 3 nights in Sep 2024

10/10 Excellent

Amane, Wilmslow

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fantastic with many options. The area was convenient for us and the 12:00 check-out time worked well. Good value for the money.
Stayed 1 night in Jan 2025

6/10 Okay

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Great location/poor quality room

Location is why I chose this hotel and it did not disappoint. Close to Paddington Station, restaurants and the unique canals. I didn’t have enough time to explore the area! So much to see! Hotel restaurant, gym and pool are nice. Hotel room we got had a double bed with two twin beds and it was TINY! Literally zero room to walk or put luggage. Would be fine for just two adults but adding two kids made it claustrophobic. Bathroom was tiny. There was no place to hang four towels and no plugs next to the bed. Overall, would stay again for the location but not for a family trip.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location at the Paddington Station

It was in a nice area, but not easily accessible by car unless you know where to go. The hotel was nice, but did not have toiletries. Nice shops and restaurants around and it literally is right outside the Paddington station.
Stayed 2 nights in Dec 2024

8/10 Good

Kevin Thomas

Stayed 3 nights in Dec 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Alan

Stayed 1 night in Dec 2024

10/10 Excellent

Garet

Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in Nov 2024

2/10 Terrible

Ben

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Gina

Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Seble

Travelled with family
The hotel is centrally located to a train station. It was very easy to be in and out.
Stayed 2 nights in Nov 2024

8/10 Good

Khalid

Liked: Cleanliness, staff & service
Linen, floor & carpet were below standard for 4-stars hotel .. food , access & staff were very helpful and cheerful
Stayed 7 nights in Nov 2024

8/10 Good

Christian

Stayed 1 night in Nov 2024

6/10 Okay

Christopher

Stayed 1 night in Nov 2024

6/10 Okay

Christopher

Travelled with family
Liked: Property conditions & facilities
Disliked: Room comfort
Great location. Swimming pool was too cold to use but the rooms are boiling and no way to cool down
Stayed 2 nights in Nov 2024

6/10 Okay

sam

Travelled with family
Liked: Cleanliness, property conditions & facilities

Not a great experience

Nice enough hotel nice communal areas however room small and neither the hotel or hotels.com informed us building work was going on. We had scaffolding outside our window asked to move rooms but told no, this was very noisy on Friday so do not reccomend if travelling long hours and want day time rest. the sofa bed is also made up on 2 single beds with metal inbetween not ideal for young children. We messaged the hotel twice prior to arrival to request a cot but not cot when we arrived. The pool is not warm at all. All the guests were saying you can’t stay in it for even 15 minutes. Only one tea bag in the room. Breakfast crowded and not enough tables or staff to manage it. Also the access is not ideal. It’s a 5 min walk to get a taxi again with you children and luggage etc not ideal. Informed reception about our disappointment and they were nothing but defensive
Stayed 2 nights in Nov 2024