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Park Grand Mayfair

3.5 star property

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Photo gallery for Park Grand Mayfair

Lobby
Spa
Exterior
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
31 Great Cumberland Place, London, England, W1H 7TA
  • Marble Arch
    ‪3 min walk‬
  • Hyde Park
    ‪5 min walk‬
  • Oxford Street
    ‪13 min walk‬
  • London (LHR-Heathrow)
    ‪43 min drive‬

Room options

View all photos for Club Double Room

Minibar, in-room safe, desk, soundproofing

Club Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room

Minibar, in-room safe, desk, soundproofing

Deluxe Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, soundproofing

Deluxe Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, soundproofing

Deluxe Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

City view

The Marble Arch Hotel

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.0 out of 5, Very good, (1335)
The price is €201
for 1 room
includes taxes & fees
13 Apr - 14 Apr
The Marble Arch Hotel

About this property

Park Grand Mayfair

Hotel with a restaurant, a short walk to Marble Arch
A restaurant, concierge services and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include laundry facilities, free newspapers and a front desk safe.
Park Grand Mayfair offers 42 accommodations with iPod docking stations and minibars. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, slippers, designer toiletries and hairdryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Park Grand Mayfair. During your stay, you're just a quick walk from Marble Arch. You'll find features such as free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Just a 3-minute walk from Marble Arch and 5 minutes on foot from Hyde Park
There's a restaurant on site. Public spaces have free WiFi. Park Grand Mayfair also features concierge services, complimentary newspapers in the lobby, and laundry facilities.

This 3.5-star London hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7:30 AM to 10:30 AM.
Park Grand Mayfair has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Hindi, Portuguese, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily English breakfast available 7:30 AM to 10:30 AM for a fee: GBP 19.95 per person
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 19.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The credit/debit card used to book the Advance Purchase rate must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance.

Property is also known as

Marble Arch Montcalm
Marble Arch Montcalm Hotel
Marble Arch Montcalm London
Montcalm Marble Arch
The Marble Arch By Montcalm Hotel London
Marble Arch London Hotel London
Marble Arch London Hotel
Marble Arch London London
Marble Arch Hotel
Marble Arch London
Marble Arch
The Marble Arch London England
The Marble Arch by Montcalm

Park Grand Mayfair Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 186 out of 550 reviews
Rating 8 - Good. 144 out of 550 reviews
Rating 6 - Okay. 84 out of 550 reviews
Rating 4 - Poor. 65 out of 550 reviews
Rating 2 - Terrible. 71 out of 550 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Stayed 1 night in Dec 2024

6/10 Okay

James

Stayed 1 night in Dec 2024

10/10 Excellent

Maryam

Stayed 1 night in Dec 2024

8/10 Good

Amir

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2024

2/10 Terrible

Lara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here! Terrible
Always stay in Montcalm hotels in London and this is by far the worst we have ever visited. Calling our room a box room would be optimistic, more like a prison cell in a basement. Everything is branded as ‘The Montcalm Marble Arch’ which is actually a lie as this is the much better sister hotel across the road that we have previously stayed in. The room is the width of the tiny, uncomfortable double bed that has less than a foot either side to get out of and the room smelt awful of damp. I immediately raised my concerns with reception upon check in and requested another room, however was told there was nothing they could do. No fridge or robes in room as advertised, and full breakfast was cold and napkins on table dirty. I don’t understand how this place can be affiliated with the Montcalm name that we have trusted for years. No more than a dated, 2* hotel and the photos advertised when booking are clearly of the other hotels within the brand. Highly highly disappointed, please spend your money elsewhere and don’t let this place spoil your London trip like it did ours.
Stayed 1 night in Dec 2024

10/10 Excellent

Mladen

Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom is relatively too small
Stayed 2 nights in Nov 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and experience
Had an amazing time here. The staff are excellent and the manager was extremely helpful to us - will definitely be coming back. Also breakfast was great
Stayed 1 night in Nov 2024

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. A bit on the pricy side, but that's probably just London prices. Great location five minutes from Hyde Park and Marble Arch Tube Station. The staff were all lovely too.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Ben

Stayed 1 night in Oct 2024

10/10 Excellent

Dinesh, Brampton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, Excellent breakfast and overall great experience
Stayed 4 nights in Oct 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You won't get better value for your money!
Absolutely spot on - bags stored early and taken to our room for us. Reception with fresh fruit/chocolates etc for guests. Breakfast fabulous choice and offer of eggs cooked differently/omelettes. Ladies in catering so attentive. Absolutely fabulous gem of a hotel - will definitely go back.
Stayed 1 night in Oct 2024

10/10 Excellent

Edward

Stayed 2 nights in Oct 2024

8/10 Good

Alistair

Stayed 1 night in Sep 2024

10/10 Excellent

SUSAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms staff very helpful. Breakfast was good with lots of options.
Stayed 2 nights in Sep 2024

8/10 Good

Reece

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suitable stay for the night
Check in and staff were amazing, entry was lovely...but when we arrived in our room it was nothing like any of the pics showed, very cramped but was nice and cosy when in even if the tv and some parts of furniture were damaged/aged. Breakfast was lovely and was easy to get in and out of the hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Joe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Janette

Stayed 1 night in Sep 2024

10/10 Excellent

Jed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel in the heart of London, everything is pretty much in walking distance. Clean rooms and kind staff memebers. Really recommend the breakfast here.
Stayed 2 nights in Sep 2024

10/10 Excellent

Carol Ann, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful boutique property run by super caring and efficient staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Howard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was immaculate, quiet, and comfortable. The staff was always smiling and quick to offer assistance. 2 blocks to subway and bus stops was lovely. We would stay there again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here the hotel is amazing so clean, modern and fresh and see defo 5star ratings
Stayed 1 night in Aug 2024

10/10 Excellent

Candice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, hotel is quiet, beautiful and the staff can not do enough for you. Lots of little individual touches throughout our stay. Will definitely stay again!
Stayed 1 night in Sep 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Overnight stay in a central hotel with a fabulous breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay. Really lovely staff and great location. Rooms clean and tidy. Will definitely look at booking again when back in london. Thanks for a great stay 😀
Stayed 5 nights in Aug 2024