. The property is a bit run down but it looks like they are freshening the interior up. We Had booked a 3 person room and got a narrow basement room w 3 twin beds, which is fine and pretty normal for London standards. But that's kind of where the fine ends, beds were ok, pillows and duvet lumpy. The real issue was the A/C started making a buzzing noise (which seemed to a pump of some sort malfunctioning )and dripping, we only noticed/it started after we had gone to bed. I got the night manager and he cam and looked, but could do nothing and they didn't have any spare rooms, so we ended up getting woken up every hour or so until the buzzing became constant and I finally noticed a switch all the way up by the ceiling that switched off ac and the pump. This stopped the buzzing but the room got really hot. All in all not a great experience and not a great night sleep before a long haul flight.