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Sofitel London Heathrow

5.0 star property

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Photo gallery for Sofitel London Heathrow

Exterior
Indoor pool
Interior
Indoor pool
Superior Room, 1 King Bed | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
Terminal 5, London Heathrow Airport, West Drayton, England, TW6 2GD
  • Stockley Park
    ‪9 min drive‬
  • Windsor Castle
    ‪12 min drive‬
  • LEGOLAND® Windsor
    ‪14 min drive‬
  • London (LHR-Heathrow)
    ‪12 min drive‬

Room options

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Classic Twin Room, 2 Single Beds

  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Luxury Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Luxury Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom (Prestige - with lounge access)

Club Suite, 1 Bedroom (Prestige - with lounge access) | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Club Suite, 1 Bedroom (Prestige - with lounge access)

  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Superior Room, 2 Single Beds

  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Classic Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Family Room, 2 Double Beds

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room, 1 King Bed, Business Lounge Access (with lounge access)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Luxury Room, 1 King Bed, Business Lounge Access (with lounge access)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Superior Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Meeting facility

Hilton Garden Inn London Heathrow Terminal 2 and 3

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, (4561)
The price is €275
for 1 room
includes taxes & fees
27 Apr - 28 Apr
Hilton Garden Inn London Heathrow Terminal 2 and 3

About this property

Sofitel London Heathrow

Luxury hotel with 2 restaurants and 24-hour fitness centre
Along with 2 restaurants, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna and a coffee shop/cafe are on-site. Housekeeping is available on request.
Sofitel London Heathrow offers 605 accommodations with laptop-compatible safes and free newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 21-inch LCD televisions come with premium digital channels. Bathrooms include a separate bath and shower, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.
Guests can pamper themselves by indulging in the on-site spa services.
Our customers tell us they can't get enough of Sofitel London Heathrow's great location. During your stay, you'll be close to Airport Bowl. Free WiFi in public areas, 2 restaurants and a 24-hour gym are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have really good things to say about the accommodation, from the low noise level and comfy beds to the cleanliness and overall comfort
  • 6 minutes by car from Magna Carta Monument and 7 minutes from Airport Bowl
Sofitel London Heathrow offers its guests a sauna and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre, 45 meeting rooms, and limo/town car service are available. Event space at this hotel measures 32292 square feet (3000 square metres) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Sofitel London Heathrow. For a fee, parking is available.

This 5-star West Drayton hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 6 AM to 10:30 AM.
Vivre – This restaurant serves breakfast and dinner. A children's menu is available. Reservations are required.
La Belle Epoque – This fine-dining restaurant only serves dinner. Reservations are required. Open selected days.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Onsite parking available only on request
  • Secured, covered parking on site (GBP 40 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 6 AM to 10:30 AM for a fee: GBP 27 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • La Belle Epoque
  • Vivre

Things to do

  • 24-hour gym
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 32,292 square feet of conference space
  • 45 meeting rooms
  • Business centre

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 21-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 90.00
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Accor Hotels mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 35.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 27.00 per person
  • Covered self-parking fee: GBP 40.00 per night
  • Early check-in fee: GBP 90.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Accor Hotels mobile app before check-in.

We should mention

  • Up to 2 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Heathrow Sofitel
London Heathrow Sofitel
London Sofitel
London Sofitel Heathrow
Sofitel Heathrow
Sofitel Heathrow London
Sofitel London
Sofitel London Heathrow
Sofitel London Hotel
Sofitel London Hotel Heathrow
Sofitel London Heathrow Hotel West Drayton
Sofitel London Heathrow Hotel
Sofitel London Heathrow West Drayton
Sofitel London Heathrow West
Sofitel London Heathrow Hotel
Sofitel London Heathrow West Drayton
Sofitel London Heathrow Hotel West Drayton

Sofitel London Heathrow Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2651 out of 4239 reviews
Rating 8 - Good. 878 out of 4239 reviews
Rating 6 - Okay. 401 out of 4239 reviews
Rating 4 - Poor. 152 out of 4239 reviews
Rating 2 - Terrible. 157 out of 4239 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

JANICE

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient when you have a layover and fly the next day
Stayed 1 night in Jan 2025

10/10 Excellent

Ozoemena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Friendly staff
The check in and check out process was smooth. Staff friendly and helpful.
Stayed 1 night in Jan 2025

8/10 Good

Carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As expected, nice and comfortable.
Comfortable one night stay, good in room service.
Stayed 1 night in Jan 2025

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice if pricey
Nice stay. Best option for T5 departure. Comfy bed. Shame no Nespresso on the room, which I’d expect at that price.
Stayed 1 night in Jan 2025

2/10 Terrible

Joyce

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Avoid!
The hotel is connected to Heathrow Terminal 5. That is the reason why we booked it. The lobby and entrance are modern and breathtaking get. The bedroom was very dated. Scratched dark furniture There was a problem with the lighting. The lights kept coming on all night long. I kept trying to phone reception but they only answered my calls once. There was no offer of an electrician coming to fix the problem. We got no slerp
Stayed 1 night in Jan 2025

10/10 Excellent

natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good Heathrow location
well worth the money for the convenience and facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Judith, Portland

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We always stay here before a morning flight from T5. Makes for a calm and much less stressful experience than trying to fight your way around the M25 and encountering who knows what kind of nonsense:too old for that kind of thing!
Stayed 1 night in Jan 2025

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities
Breakfast was good - staff were friendly. The room seemed tired (carpet) needed an update.
Stayed 1 night in Jan 2025

10/10 Excellent

Abdellatif

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Fremon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel.
Stayed 1 night in Jan 2025

8/10 Good

rachid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very close to the airport and extremely convenient for that
Stayed 1 night in Dec 2024

10/10 Excellent

Hasnaa, Fillmore

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was Close on Christmas
Stayed 1 night in Dec 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location to airport and public transportation.
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Marcus

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Luisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, easy walk to terminal 5. Staff excellent. Room is spacious and modern, very nice bathroom.
Stayed 1 night in Jan 2025

10/10 Excellent

David

Stayed 1 night in Jan 2025

8/10 Good

Henry

Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff seemed to treat patrons as guests. I left something in the room by accident and they were very responsive and sent it to me DHL.
Stayed 1 night in Jan 2025

10/10 Excellent

Marius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Antonio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect hotel to rest before a flight! It had everything that you may need to make a relaxing experience.
Stayed 1 night in Jan 2025

6/10 Okay

Ding

Liked: Cleanliness
Stayed 1 night in Jan 2025