Stayed 6 nights in a single room. Had very low expectations due to previous star rating and reviews, but was happily surprised right away:
It’s an old building, but the smell was very fresh and good. Also, there actually is a lift in the building! All the walls that are meant to be white, really are white. Very clean and tidy, no trash bags contained in the corridors etc. My room was small, but the bathroom very spacious (even the sink, easy to wash your face and fill a water bottle, the water is totally drinkable). My single bed was large, the sheets of thick cotton = quality.
The radiator in the room was hot all the time, so I was able to sleep with the window open (facing the back yard, watched a fox feeding her baby there). Very quiet and peaceful.
Breakfast was not available, but I got coffee very generously.
Perfect location in many ways: Bus 74 right from the door takes you straight to many hot spots, and only a few minutes walk to the tube, restaurants and pubs. A huge grocery store right next to the hotel.
About the staff: Adorable. Very professional gentlemanly ways, so I’d recommend this also for a female travelling alone. Clear instructions of safety and security, in case of emergency (which I personally value quite high), but also the house rules.
Will most certainly book again.