Showed up with our reservation with no room ready. Told we could come back later and a room would be ready. That was fine for the time being since we were just there to check-in and leave, not really use the room. Had this been the only problem we would not have minded, little did we know how screwed we were. After a long day at the convention going on in LA I called the hotel to let them know we were on our way back, they have a 24-hour desk and had just told us we would have a room earlier, guess the night guy didn’t get the memo. I had a long asinine phone call with the guy as he told me they were “busy” and couldn’t give me my room. Oh but get this: I could BUY a room for the night for $100. I could not understand this, a room was empty to buy but not give me my already paid reservation. So for that night, my brother and I slept in our rental car at a public park, hoping not to get jumped. In the morning we went to the hotel and immediately asked if the manager was in, she was the one who told us we would have a room herself. Now according to her, we could have just come in, she was there apparently, she remembered us. But the guy on the call the previous night knew nothing and told us we would have to talk to the manager the next day. Even after getting the room it wasn’t the cleanest. Blankets had holes, dead roach in the bathroom, front doors peephole just had a napkin stuffed in it. It was a step up from sleeping in the car, not a total dump, no bedbugs at least.