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Norwalk Inn & Suites

2.0 star property

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Photo gallery for Norwalk Inn & Suites

remodeled 1 king bed non-smoking | Desk, free WiFi, bed sheets
Free toiletries, towels
Front of property
Deluxe Room, 1 King Bed | Bathroom | Free toiletries, towels
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Laundry
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Parking included

Explore the area

Map
11632 Imperial Hwy, Norwalk, CA, 90650-2816
  • Commerce Casino
    ‪8 min drive‬
  • Citadel Outlets
    ‪9 min drive‬
  • Knott's Berry Farm
    ‪10 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪22 min drive‬

Room options

View all photos for remodeled 3 king beds, suites

remodeled 3 king beds, suites | Desk, free WiFi, bed sheets

remodeled 3 king beds, suites

  • 50 sq m
  • Sleeps 6
  • 3 King Beds

View all photos for remodeled 2 king beds, suites

remodeled 2 king beds, suites | Television

remodeled 2 king beds, suites

  • 46 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for remodeled 1 king bed non-smoking

remodeled 1 king bed non-smoking | Desk, free WiFi, bed sheets

remodeled 1 king bed non-smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Norwalk Inn & Suites

Motel with free parking, in the vicinity of Knott's Berry Farm
Along with laundry facilities, this smoke-free motel has a 24-hour front desk and free self-parking. WiFi in public areas is free. Other amenities include a vending machine.
Norwalk Inn & Suites offers 40 air-conditioned accommodations, with free toiletries. Fridges and microwaves are provided. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Televisions come with cable channels. Housekeeping is provided on a daily basis.

During your stay at Norwalk Inn & Suites, you'll be close to Kaiser Permanente - Downey Medical Center. Enjoy features like free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities and a vending machine
  • 9 minutes by car from Citadel Outlets and 10 minutes from Knott's Berry Farm
Norwalk Inn & Suites offers its guests a vending machine and laundry facilities. Public spaces have free WiFi. Free self parking is available.

This Norwalk motel is smoke free.

Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

Food and drink

  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 1 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 30.00

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 40.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-out fee: USD 30.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

Property is also known as

Norwalk Inn
Norwalk Inn & Suites Motel
Norwalk Inn & Suites Norwalk
Norwalk Inn & Suites Motel Norwalk

Norwalk Inn & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 354 out of 962 reviews
Rating 8 - Good. 225 out of 962 reviews
Rating 6 - Okay. 129 out of 962 reviews
Rating 4 - Poor. 101 out of 962 reviews
Rating 2 - Terrible. 153 out of 962 reviews

7.2/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Ba

Travelled with family
Liked: Staff & service
Average
Stayed 1 night in Dec 2024

10/10 Excellent

Guy

Stayed 1 night in Nov 2024

8/10 Good

Harssen

Liked: Cleanliness, staff & service, property conditions & facilities
The sink was kinda dirty or had stains.
Stayed 1 night in Nov 2024

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable and affordable.
Stayed 1 night in Nov 2024

4/10 Poor

Alexander

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Our room has a lot of graffiti. Under building parking unorganized. Our bathroom sink had hairs
Stayed 1 night in Nov 2024

10/10 Excellent

Jesus

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Overnight front desk concierge put me off
The front desk staff morning people are pretty cool nice try to go above and beyond to create a good welcome but the staff that is there at night or overnight has the worst and nastiest attitude ever I requested at times toilet paper or towels and they will not give it to me or they will walk all the way to the room to make sure that I am staying there I've had issues where I've called the front desk to let them know that someone in the room next to us was screaming to be let out and was fighting with someone else and that lady just still quiet and said well what do you want me to do so for that reason amongst others I have decided to stop going to Norwalk in
Stayed 1 night in Oct 2024

6/10 Okay

Joseph

Stayed 1 night in Nov 2024

8/10 Good

robyn

Liked: Staff & service
Disliked: Room comfort
It was ok.
The staff was nice, the beds are not very comfortable, and make a lot of noise. Other than that it was ok.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jessica

Everything
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Stayed 1 night in Oct 2024

6/10 Okay

Diane

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Manuel

Liked: Staff & service
Na
Stayed 1 night in Oct 2024

10/10 Excellent

Eduardo

Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Stayed 1 night in Oct 2024

2/10 Terrible

Cristine

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel because it had 3 king size beds, so no one in my group would have to sleep in a pull out couch. Having said that, i wish I would have taken the couch. This place is absolutely so dirty and gross, we went and got cleaning/disinfecting wipes so we wouldn't feel like we could catch something. No privacy, bathroom door doesn't lock, the lady at the front office walk in on me while I was sitting in the toilet, I wish this was a joke but it isn't! My husband went to check out while we were quickly using the bathroom before getting in the car and she just walked in to check in the room as we were all still in there, she told my kids to get out and wait outside while I was in the toilet, so they couldn't use the bathroom we had to go to a gas station. Also, no fire alarms in this hotel, this can't be legal. Lots of people hanging out outside smoking weed. I wouldn't bring my family here again nor would I recommend anyone with a family to stay here.
Stayed 4 nights in Oct 2024

4/10 Poor

Jesus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Tony

Stayed 1 night in Sep 2024

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Sep 2024

2/10 Terrible

Maria

Travelled with family, Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smells horrible and dirty
Stayed 1 night in Oct 2024

10/10 Excellent

Monique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, quiet and spacious rooms. Parking is great and the staff is awesome.
Stayed 4 nights in Sep 2024

8/10 Good

Sophia

Stayed 1 night in Sep 2024

2/10 Terrible

Aracely

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
cockroaches everywhere!! Worst customer service attitude in the world of the asiatic person who was attending customers in the lobby. Rooms infected of cockroaches and the sync clogged with cockroaches swimming. Asked for another room and they changed me to the next door room with same situation plus smelling strongly to marihuana. This is the worst I have reserved, nothing to do with the pictures. Paid about $150 Dlls per night for 2 nights. They just reimbursed one night because I late check in. I arrived around 2am from a 8 hours driving trip to attend a Conference. Had to sleep in my car due to the infected place and find a new hotel around 6am (my event was 8am). Asiatic person in the lobby was very rude and didn’t want to listen, just angry since the first time we called to the hotel to request late check in. Very unprofessional, the worst in the world. I contacted Expedia and didn’t reimburse my money for the first night, their reason was because the lady in the hotel told them they won’t reimburse 😓. Can’t believe Expedia didn’t help in this situation, I explained them everything and look like the most important is what the hotel said, not what the customer said. Very very negative experience. Please don’t book your reservation there.
Stayed 2 nights in Sep 2024

8/10 Good

Juanita

Travelled with group
Stayed 5 nights in Sep 2024

8/10 Good

Joseph

Stayed 1 night in Sep 2024

8/10 Good

othieno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2024