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Palm Garden Hotel

3.0 star property

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Photo gallery for Palm Garden Hotel

Lobby sitting area
Restaurant
Point of interest
Point of interest
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
495 N Ventu Park Rd, Thousand Oaks, CA, 91320
  • Conejo Valley Botanic Garden
    ‪4 min drive‬
  • Los Robles Hospital and Medical Center
    ‪5 min drive‬
  • California Lutheran University
    ‪9 min drive‬
  • Van Nuys, CA (VNY)
    ‪47 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Courtyard)

In-room safe, desk, iron/ironing board, cots/infant beds

Room, 2 Queen Beds (Courtyard)

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds

  • 25 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed

  • 25 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed (Courtyard)

In-room safe, desk, iron/ironing board, cots/infant beds

Room, 1 King Bed with Sofa bed (Courtyard)

  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Accessible

  • 25 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Accessible

  • 25 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Best Western Plus Thousand Oaks Inn

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.3 out of 5, Excellent, (1008)
The price is €157
for 1 room
includes taxes & fees
21 Apr - 22 Apr
Best Western Plus Thousand Oaks Inn

About this property

Palm Garden Hotel

Suburban hotel with free breakfast and fitness centre
An outdoor pool, a restaurant and a fitness centre are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business centre and conference space.
Palm Garden Hotel offers 140 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. 42-inch LCD televisions come with premium digital channels. Fridges and microwaves are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in August 2019.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Palm Garden Hotel gets good marks from our customers. During your stay, you'll be close to The Oaks. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Conejo Valley Botanic Garden and a few minutes from The Oaks
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Palm Garden Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and a meeting room are available. Event space at this hotel measures 6501 square feet (604 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Palm Garden Hotel. Free self parking is available. A complete renovation of Palm Garden Hotel was completed in August 2019.

Smoking is allowed in designated areas at this Thousand Oaks hotel.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.
Selvin's Restaurant – On-site restaurant. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Selvin's Restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,501 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Firepit
  • Garden
  • In a regional park
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:30 AM

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are available for USD 5.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per accommodation, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 5.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Garden Palm Hotel
Hotel Palm Garden
Palm Garden
Palm Garden Hotel
Palm Garden Hotel Thousand Oaks
Palm Garden Thousand Oaks
Hotel Palm Garden
Palm Garden Hotel Hotel
Palm Garden Thousand Oaks
Palm Garden Hotel Thousand Oaks
Palm Garden Hotel Hotel Thousand Oaks

Palm Garden Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 763 out of 1171 reviews
Rating 8 - Good. 274 out of 1171 reviews
Rating 6 - Okay. 83 out of 1171 reviews
Rating 4 - Poor. 25 out of 1171 reviews
Rating 2 - Terrible. 26 out of 1171 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything from this hotel.Everything was amazing the costumer service ,breakfast, room was clean and the prices very reasonable.great I would stay here again ❤️.
Stayed 1 night in Dec 2024

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Renovated charmer that needs a little improvement
Decent renovated Hotel that's right off the freeway. The rates were good, but make sure to bring ear-plugs. Between the freeway noise and other noises, I just couldn't sleep w/o ear-plugs. Other than that, decent renovated rooms. A couple of tips, please revise the breakfast offering daily. We were there for only 2 days, but was served the same darned things both days. And if you're supposed to be dog friendly, we noticed that there's very little room around the property where your dog could actually relieve itself.
Stayed 2 nights in Jan 2025

8/10 Good

Jazmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For a quick little family trip, we loved our stay here. The staff was kind and helpful. The property was clean and well kept. We like that it was close to shopping. Thank you for such a lovely stay.
Stayed 1 night in Jan 2025

10/10 Excellent

M

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for two nights with my two small dogs, and it was an amazing experience! The pet relief areas located right in front of the rooms were not only incredibly convenient but also beautifully designed. There were charming fountains and bougainvillea-covered walls that added a lovely touch. I didn’t have to take my dogs far for potty breaks, even in the middle of the night or early morning—they could just step right outside! The breakfast at the restaurant was also fantastic. Highly recommend this place for anyone traveling with pets!
Stayed 2 nights in Jan 2025

8/10 Good

Stephi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice atmosphere and location!
We stayed for 5 nights and it was a great experience. I really like the outdoor areas with nice comfortable places to sit. The staff were friendly and accommodating. They were consistent and responsive with cleaning requests. The restaurant (Selvin's) has fantastic service, food and cocktails! There is a brunch (included w/booking) in the restaurant which is pretty good. This is the only glitch: The staff is the brunch room made us very uncomfortable. They have two tip jars- so I'm not sure if this had to do with the behavior. They were constantly hovering around and often in the way. I saw them standing-arms folded-staring at the guests several times as they were serving themselves. The brunch closes at 11am, and not only do they pack it up IMMEDIATELY (coffee and all), they start packing it up early while people are still getting food. One morning they turned on some machine at 10:45. It appeared to be in the pizza oven, sounded like a vacuume. The sound was horrendous and very loud. I stepped outside to take a phone call and got locked out of the restaurant- with my purse and phone inside. They had locked the doors prior to closing and I had to go to the front desk to get back in. Aside from the pushy staff at the brunch, the rest of the stay was fantastic. The hotel is beautiful.
Stayed 4 nights in Dec 2024

6/10 Okay

Chris

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Scott, San Francisco

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll keep this brief because it’s my second review for this hotel in 30 days, and with good reason. This place is excellent, and I will certainly return again! They do everything well: Professional, friendly, welcoming staff Clean, modern rooms and common areas Safe, abundant parking Pet friendly Good breakfast What more needs to be said. :-)
Stayed 1 night in Jan 2025

10/10 Excellent

Cathy, Monte sereno

Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Super nice. Great vibe. Grounds are very well kept. Great for dogs. Wish rooms had carpet.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Room comfort
Not great
It was just okay. Small room, a/c leaked all over the floor and from rooms above us. After cleaning the room it had a terrible bleach smell
Stayed 5 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are tiled floors; lovely bedding; perfectly located.
Stayed 4 nights in Dec 2024

10/10 Excellent

Lisette, Lake Bluff

Stayed 2 nights in Dec 2024

10/10 Excellent

ZHENYU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The overall experience is good. It would be better to have an EV charging station.
Stayed 1 night in Dec 2024

10/10 Excellent

trudy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel. Great service and amenities .
Stayed 1 night in Dec 2024

10/10 Excellent

Juliana Rose, Pearland

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This was our second stay at the Palm Garden Hotel and we were not disappointed. I have family in the area and it is a lovely place to stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and clean for a great price!
Stayed 4 nights in Dec 2024

10/10 Excellent

Michael

Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Amenities
Excellent
Stayed 1 night in Dec 2024

10/10 Excellent

jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Lynn

Travelled with partner
Liked: Cleanliness, staff & service
We were given a choice of a room on the freeway or a quieter room which was on the second or third floor with no elevator. My husband and I both have bad knees and stairs are difficult for us so there was no choice but to choose the one with an elevator. Impossible to sleep with the traffic noise so we checked out and went elsewhere.
Stayed 9 nights in Dec 2024

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and so convenient. Very nice property!
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Yukiko

Stayed 2 nights in Nov 2024

10/10 Excellent

Jade

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024