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Krystal Grand Los Cabos - All inclusive

4.0 star property

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Photo gallery for Krystal Grand Los Cabos - All inclusive

3 outdoor pools, pool umbrellas
Altitude Junior Suite Ocean Front King | In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board
3 outdoor pools, pool umbrellas
Food and drink

Reviews

6.8 out of 10

Popular amenities

  • All-inclusive
  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Carretera Transpeninsular Km 29, San José del Cabo, BCS, 23400
  • Costa Azul Beach
    ‪4 min walk‬
  • Palmilla Beach
    ‪15 min walk‬
  • Club Campestre Golf Course
    ‪4 min drive‬
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪20 min drive‬

Room options

View all photos for Altitude Junior Suite Swimout Ocean Front King

In-room safe, desk, soundproofing, iron/ironing board

Altitude Junior Suite Swimout Ocean Front King

  • Sea view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Palmilla Garden View Double

View from room

Deluxe Palmilla Garden View Double

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double at BelAir SunClub

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double at BelAir SunClub

  • Resort view
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Altitude Junior Suite Ocean Front King

View from room

Altitude Junior Suite Ocean Front King

  • Sea view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for One Bedroom Suite at BelAir SunClub

One Bedroom Suite at BelAir SunClub | View from room

One Bedroom Suite at BelAir SunClub

  • Resort view
  • 63 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Palmilla Garden View King

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Palmilla Garden View King

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Junior Suite Ocean Front Double

View from room

Altitude Junior Suite Ocean Front Double

  • Sea view
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Junior Suite Swimout Garden View King

Junior Suite Swimout Garden View King | In-room safe, desk, soundproofing, iron/ironing board

Junior Suite Swimout Garden View King

  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King at BelAir SunClub

In-room safe, desk, soundproofing, iron/ironing board

Deluxe King at BelAir SunClub

  • Resort view
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Krystal Deal of the Day

In-room safe, desk, soundproofing, iron/ironing board

Krystal Deal of the Day

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Altitude Presidential Suite Ocean View

Altitude Presidential Suite Ocean View | View from room

Altitude Presidential Suite Ocean View

  • Ocean view
  • 117 sq m
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite Palmilla Ocean view King

Suite Palmilla Ocean view King | View from room

Suite Palmilla Ocean view King

  • Ocean view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Junior Suite Swimout Ocean Front Double

In-room safe, desk, soundproofing, iron/ironing board

Altitude Junior Suite Swimout Ocean Front Double

  • Sea view
  • 70 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Suite Palmilla Ocean view Double

Suite Palmilla Ocean view Double | View from room

Suite Palmilla Ocean view Double

  • Ocean view
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View Double

View from room

Junior Suite Ocean View Double

  • Ocean view
  • 47 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Altitude Governor Suite Ocean View

Altitude Governor Suite Ocean View | View from room

Altitude Governor Suite Ocean View

  • Ocean view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Suite Ocean View King

View from room

Junior Suite Ocean View King

  • Ocean view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

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Restaurant

BelAir Sunclub Hotel Cabos

  • Pool
  • All-inclusive
  • Spa
  • Parking included
4.3 out of 5, Excellent, (110)
The price is €384
for 1 room
includes taxes & fees
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BelAir Sunclub Hotel Cabos

About this property

Krystal Grand Los Cabos - All inclusive

Family-friendly fun on the beach, with 3 outdoor pools
Spend the day catching some rays at the beach, relaxing by one of Krystal Grand Los Cabos - All inclusive's 3 outdoor swimming pools or pampering yourself at the full-service spa.
Krystal Grand Los Cabos - All inclusive offers 429 accommodations with a safe and a hairdryer. 58-inch LED televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead.

This San José del Cabo property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness centre.
Guests can indulge in a pampering treatment at the property's full-service spa, Eternity Spa. Services include facials, body wraps, body scrubs and body treatments. The spa is open selected days.
Our customers tell us that they can't get enough of the pool at Krystal Grand Los Cabos - All inclusive. During your stay, you're just a quick walk from Costa Azul Beach. Features include free WiFi in public areas and free valet parking, plus 3 outdoor pools.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine at The "O", a buffet restaurant with ocean views
  • Splash around at the free water park with a waterslide or swim in the 3 outdoor pools
  • Treat yourself to massages, body wraps or manicures and pedicures at Eternity Spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the pool
  • Steps from Costa Azul Beach and a 5-minute drive from San Jose del Cabo Art District
Krystal Grand Los Cabos - All inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Krystal Grand Los Cabos - All inclusive, you'll find a full-service spa, a complimentary water park, and 3 outdoor swimming pools. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

There are 8 meeting rooms available. A children's pool, a fitness centre, and spa services are also featured at the family-friendly Krystal Grand Los Cabos - All inclusive. Limited free parking is available on a first-come, first-served basis.

This 4-star San José del Cabo property is smoke free.

The "O" – Overlooking the ocean, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Ayami – This diner specialises in Asian cuisine and only serves dinner. Open selected days.
Risotto – Overlooking the ocean, this diner specialises in Italian cuisine and only serves dinner. Open selected days.
Hacienda Mortero – Overlooking the ocean, this restaurant specialises in Mexican cuisine and only serves dinner. Open selected days.
The Grill – Overlooking the ocean, this restaurant specialises in international cuisine and serves lunch and dinner. Open selected days.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and select beverages included
Basic alcoholic drinks included
In-room minibar (all beverages included)

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free covered valet parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Ayami
  • Hacienda Mortero
  • Risotto
  • The "O"
  • The Grill

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 8 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 58-inch LED TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Krystal Grand Los Cabos - All inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.93 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Krystal Grand Los Cabos
Krystal Grand Los Cabos All inclusive
Krystal Grand Los Cabos - All inclusive San José del Cabo
Krystal Grand Los Cabos - All inclusive All-inclusive property

Krystal Grand Los Cabos - All inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 603 out of 1943 reviews
Rating 8 - Good. 423 out of 1943 reviews
Rating 6 - Okay. 360 out of 1943 reviews
Rating 4 - Poor. 249 out of 1943 reviews
Rating 2 - Terrible. 308 out of 1943 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was splendid
Stayed 6 nights in Jan 2025

6/10 Okay

Kate O

Travelled with family
This property was totally fine for the price we paid over the busy Christmas holiday. The staff was accommodating, the food was fine and the resort was safe and clean. My biggest complaint are the beds. The mattresses and box springs are old & uncomfortable which made for difficult sleeping. The bedding is far past its prime and is overstarched, the pillows had no form or shape and the comforter was thin and well worn. Upgrading the bedding would go a LONG WAY to increase the hotel’s appeal.
Stayed 6 nights in Dec 2024

6/10 Okay

Joseph

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2025

8/10 Good

Diego Alonso

Stayed 4 nights in Dec 2024

10/10 Excellent

Ruijia, lake louise

Travelled with family
Liked: Staff & service, amenities
Property is dated. Need a lot of touch up work. I will suggest door strip installation immediately for outside highway noise first,which is not difficult to do.
Stayed 4 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

8/10 Good

Brenna

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was nice. But the property is quite dated and many things in the room are broken. The shower faucet, the toilet, none of the usb outlets work, there's no clock, there are bright lights on in the courtyard outside my room all night, it's right on the noisy highway so I heat that and not the ocean.
Stayed 1 night in Jan 2025

6/10 Okay

James R

Travelled with family
We liked the staff and the daily routines. What we didn’t like was the lack of information available at check in regarding where restaurants were etc. the beach is amazing here and the pool is average. They do know how to keep the drinks flowing though. We would consider staying here again. Oh and btw Luis at the jewelry cart down towards the pool is fantastic so go support this local favorite.
Stayed 9 nights in Dec 2024

10/10 Excellent

William

Stayed 4 nights in Dec 2024

4/10 Poor

Joanne

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The Krystal Grand Resort is far from a 4-star property. The resort is poorly maintained, and the photos online are highly misleading. While the view from our room was stunning, the room itself was right next to a noisy highway, which made it difficult to relax. Adding to the frustration, the shower handle and towel rack both fell off during our stay. Gabriel from Expedia and Mario from the concierge team were exceptional. When we voiced our concerns, they went out of their way to make us more comfortable. The pool staff were also friendly and hardworking. Unfortunately, not all staff met this standard. At the teppanyaki restaurant, one server's rude behavior left a lasting negative impression. The resort overall is rundown. The kids' pool is in the shade and rarely used, while Camp Krystal was so neglected that we didn’t feel comfortable leaving our son there. It’s clear that the property requires significant upgrades and much better management. We did manage to make some new friends during our stay, but unfortunately, some of them ended up getting food poisoning. This further highlighted the resort's issues with quality and hygiene. While we appreciated the efforts of a few dedicated staff members, the overall experience was disappointing. I would not return to this resort, and I find it frustrating that Expedia, WestJet, and Air Canada continue to market it as a a 4-star destination. Many other guests we spoke to shared the same dissatisfaction!
Stayed 7 nights in Dec 2024

6/10 Okay

Isaak

Travelled with family and small children
Liked: Staff & service
It was decent hotel, with lots of things that could be improved by hotel management. My biggest issue was the pool was heated not enough to enjoy swimming.
Stayed 7 nights in Dec 2024

10/10 Excellent

RYNELL, SALINAS

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I personally like to thank Gabriel. Who went the extra mile for me and my family even book an us a restaurant reservation. I also want to thank Jose. My family and I would definitely be back.
Stayed 1 night in Jan 2025

10/10 Excellent

Alaina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was Amazing and the staff was the absolute best. Gabriel is the best concierge ever!!!
Stayed 3 nights in Nov 2024

6/10 Okay

Charles, Mesa

Liked: Property conditions & facilities
Stayed 7 nights in Dec 2024

6/10 Okay

Olivier

Liked: Staff & service
Nice hotelm good location. Property needs reno. Room was Hot.
Stayed 1 night in Jan 2025

6/10 Okay

Linda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
expedia representitives (Gabriel & José) great service were very helpful!!! thanks! chairs at pool!! nobody apply the hotel rules!!!! 1 week ... no chairs !! think also that not enough people on service Bar and restaurant the resort was very clean!!!1

8/10 Good

Benoit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel. We spent some great time at the beach with the kids (one can swim safely there in most conditions with a basic understanding of waves, but this is highly discouraged because of the wave power). The food was great as well. I did not like that they charged about $140 US for my third kid (it is virtually impossible to find hotels for 2 adults and 3 kids). Also, I disliked being harassed by an agent who wanted to sale tours and future vacations just as we got to the hotel. This is common practice in several highly rated hotels in Baja and should stop. Probably very few clients appreciate this practice. Finally, I feel that I spent a little too much for the stay during the end-of-year holidays. Paying 4000$US for a full week for 2 adults and 2 kids would be a fair price.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ravi Chander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent support by two Expedia contacts as site. Gurazirio( I might not remember name) was exceptionally.
Stayed 4 nights in Dec 2024

2/10 Terrible

Shelby

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was the only saving grace to this property, facilities were old, rooms had everything broken. Took multiple requests to get anything serviced or done. Food was decent but for a resort that is supposed to be very family friendly their service hours and selection were not the greatest.
Stayed 8 nights in Dec 2024

10/10 Excellent

Karriem

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Eliot

Stayed 4 nights in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff where brilliant and couldnt do enough to help. Especially arron 1 of the bar servers i met him working in a couple of the bars he was great
Stayed 10 nights in Dec 2024

2/10 Terrible

Relu

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing rude staff bad food no water in the room no coffee I have to wait 3 hours for a bottle of water an I called 3 times
Stayed 9 nights in Dec 2024

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024