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Best Western Louisville East Inn & Suites

2.5 star property

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Photo gallery for Best Western Louisville East Inn & Suites

Lobby
Indoor pool
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Laptop workspace, blackout curtains, iron/ironing board, free WiFi
Exterior
Room amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

Map
9802 Bunsen Way, Louisville, KY, 40299
  • Southeast Christian Church
    ‪6 min drive‬
  • E.P. Tom Sawyer State Park
    ‪9 min drive‬
  • Mall St. Matthews
    ‪10 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed) | Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Standard Room, 1 King Bed, Non Smoking, Microwave | Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Microwave

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 31 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillow-top beds, desk, iron/ironing board

Clarion Pointe Louisville East

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, (1093)
The price is €157
for 1 room
includes taxes & fees
10 Apr - 11 Apr
Clarion Pointe Louisville East

About this property

Best Western Louisville East Inn & Suites

Suburban hotel with free breakfast and 24-hour fitness centre
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a 24-hour business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and laundry facilities are on-site.
Best Western Louisville East Inn & Suites offers 101 accommodations with coffee/tea makers and a hairdryer. 32-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Louisville East Inn & Suites. During your stay, you'll be within walking distance of Hunnington Place Shopping Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • 15 minutes by car from Louisville Zoo and 15 minutes from Louisville Mega Cavern
Best Western Louisville East Inn & Suites offers its guests an indoor pool and a 24-hour fitness centre. WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. Best Western Louisville East Inn & Suites also features a vending machine, laundry facilities, and express check-out. Self parking is free. A complete renovation of Best Western Louisville East Inn & Suites was completed in 2016.

This Louisville hotel is smoke free.

Guests are served a free full breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Hotel Louisville East
Best Western Louisville East
Best Western Envoy Hotel Louisville
Best Western Envoy Inn And Suites
Best Western Louisville
Louisville Best Western
Best Western Louisville East Hotel
Best Western Louisville East
Louisville & Suites Louisville
Best Western Louisville East Inn Suites
Best Western Louisville East Inn & Suites Hotel

Best Western Louisville East Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 379 out of 1016 reviews
Rating 8 - Good. 351 out of 1016 reviews
Rating 6 - Okay. 136 out of 1016 reviews
Rating 4 - Poor. 81 out of 1016 reviews
Rating 2 - Terrible. 69 out of 1016 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Aaditi

Business traveller
Liked: Staff & service
Overall good, but lot of ladybugs in the room, had to also change room once as bathroom door was not working properly
Stayed 2 nights in Nov 2024

8/10 Good

Jared

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

6/10 Okay

Donald

Business traveller
Liked: Cleanliness, room comfort
No TV or media service
Accommodations were ok. TV was non-functioning, as they are installing new network connections, and will not be working until January. I found this annoying.
Stayed 2 nights in Nov 2024

8/10 Good

Braxton

Stayed 2 nights in Nov 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Naomi at the front desk was great!
Stayed 1 night in Oct 2024

8/10 Good

Danielle

Stayed 2 nights in Sep 2024

10/10 Excellent

Katherine

Stayed 2 nights in Oct 2024

10/10 Excellent

cadi

Stayed 2 nights in Sep 2024

8/10 Good

Cathi

Travelled with partner
Liked: Staff & service
Caring & polite staff. But need to change rooms 3 time. First room: bathroom light out. 2nd room: broken & leaky mini-Frig.
Stayed 1 night in Sep 2024

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. The staff was very nice and helpful.
Stayed 3 nights in Jul 2024

6/10 Okay

Sonia

Disliked: Staff & service
No apology given for 1st room not being ready. Had to go back to desk to get another room. It was not her fault. No inference that it was her fault. She could have said "I'm sorry this happened. Will find another room."
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it said we would have free wifi - our first room we had none so they moved us - in the second room we had it for about 3 ours and then nothing - something needs to be done about the free wifi
Stayed 3 nights in Aug 2024

4/10 Poor

Shorty

Travelled with family
Disliked: Amenities, property conditions & facilities
Everything in my room felt damp! They bedding and the carpet,felt awful! Toiletries were not replenished,and it felt muggy and had a musty odor! I purchased air freshener and turned the fan on in hopes to dry up the dampness of the room!
Stayed 3 nights in Aug 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

sushanth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Syed, Sammamish

Stayed 3 nights in Jul 2024

2/10 Terrible

Praveen

Stayed 2 nights in Jul 2024

2/10 Terrible

Valerie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smelled like mold kids running everywhere room was dirty had someone else socls left in bed dirty
Stayed 1 night in Jul 2024

10/10 Excellent

LISA MARIE

Liked: Cleanliness, staff & service, property conditions & facilities
My flight came in early and they were extremely accommodating to my schedule and got me a room sooner than check in. Workers were so kind . The hotel is very clean . I would definitely stay there again .
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

alieka

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a king suit the air was not working they gave me a blower that you use for to dry carpet with for a fan.Breakfast they had roaches crawling on the counter.
Stayed 3 nights in Jul 2024

6/10 Okay

Nick

Travelled with family
Liked: Staff & service
Fits a family of 5
It had room for a family of 5 but it was a bit run down.
Stayed 1 night in Jul 2024

10/10 Excellent

Travis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The indoor pool is great, except the room is like a rain forest. It is so hot in there; it makes it hard to breath.
Stayed 5 nights in Jul 2024

2/10 Terrible

Keshawn

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is a rip off for what i paid , the doors don’t lock , the room had a smell , internet didn’t work , this place was just a mess &’ the pool was FILTHY. They just threw a bunch of chlorine in it . N i had a few creepy crawlers in my room is was just terrible never again
Stayed 2 nights in Jul 2024