6/10 OK
Kayla
Matkusti perheen kanssa
5.11.2024
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Hotel was clean and in a great area of town. Off of a very busy road so the noise kept me up a little but no big deal. Bartender on Sunday night was very nice! Every other person I came in contact with during our stay was not so nice. Both men at the front counter, one on Sunday at check-in and one at check out on Monday, made me feel like I was interrupting them when there was no one else around that they needed to assit. The person my husband had at the coffee counter on Monday morning was rude. They had stopped serving food and when he asked where we could go to get breakfast they just shrugged and gave him his coffee. We double-checked with the front desk at 10:30am that check out was not until 12pm and we could leave our stuff in our room well we went to go find food. He said yes but when we returned an hour later (11:30am) our key card no longer worked. I have always had good luck at Maritotts and having never been to Louisville I felt very confident in my hotel choice. I will NEVER stay at this location again. Made me feel like I was a burden during my 1 night stay.
Kayla
Yöpyi 1 yön marraskuussa 2024